Dutch customer service for a travel company. 2500€ bonus
3 semanas atrás
Are you a travel enthusiast seeking an exciting job opportunity? As a customer service representative, you'll assist travelers in finding, planning, and booking their flights and/or hotels, ensuring a seamless and efficient travel experience
Customer service for Business travel in Portugal
Our client is a B2B travel tech platform. It has allowed companies in more than 60 countries to update and optimize their corporate travel programs. They ensure the traveler's well-being and comfort, making business traveling smooth.
Your day-to-day work
- Deal with all customer inquiries regarding product advice, payment, and shipping professionally
- Provide inbound customer assistance to clients by phone and email (before, during, and after the purchase)
- Check online and offline ordering processes
- Help with the creation and setting of user accounts
- Complaint management
- Back office activities
Requirements:
This is your new job in Portugal if
- You are proficient in Dutch and fluent in English
- You are happy to stay in sunny Lisbon for at least 12 months
- High Education or equivalent.
Offer:
Benefits
- Three-week paid training at the start of employment, focusing on customer relationship management techniques
- Certification in GDS airline systems.
- Adequate remuneration including Christmas bonus, vacation bonus, and shift surcharge
- Relaxed working atmosphere
- Excellent networking opportunities
- Private Health Insurance
- In-house training courses to promote personal qualifications and career expectations
- Free Language courses
- Team building and outdoor activities organized by the employee
- Affordable lunch at the office canteen
Full relocation package:
- Accommodation
- Flight ticket
- Airport transfer when you arrive
- Once per year, you will get a flight ticket to visit your home country
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