Director GBS HR Performance

Há 1 mês


Porto, Portugal Adidas Tempo inteiro

Purpose & Overall Relevance for the Organisation:

GBS, the engine that designs, builds and operates consistent adidas end-to-end business services & solutions globally to drive the transformation TO ONE ADIDAS.

The GBS HR Performance Management will support and actively evolve the GBS HR / HR ecosystem, provide coordination and a fact based framework, to understand, manage and improve Employee Experience. This as a baseline to improve sense of belonging, employee loyalty and effective partnering with all Team members.

Key Responsibilities:

· Managing the OKR process for SLT area, coordinating with Manage Business Domain team and overseeing process from OKR creation to tracking, alignment, changes

· Performance Management:

o Drive and own standardized reporting, measurements, KPI and ad hoc analysis in line with SLA’s together with Delivery Excellence team securing quality, timeliness, compliance and productivity of services and processes

o Coordinate decisions towards adoption and implementation of standard processes, performance measurements, services and solutions in order to standardize, harmonize and automate activities

o Ensure the experience and partnering with the HR SLT and regional leaders is improving along agreed milestones and shared ambitions

o Accountable for the improvement and customer satisfaction related to process governance, strategy and compliance framework

o Ensure that on-going requirements raised by markets/functions are adequately evaluated and considered

· Independently identify and manage (senior) stakeholder group, establish solid working relationship and steer communication

· Proxy representative for SLT Area for relevant areas (OKRs, KPIs, etc.) with both GBS and other SLTs.

· Own all GBS HR operational excellence efforts for Germany including the interface between Germany and Porto HR Services.

Key Relationships:

· GBS Senior Leadership Team

· GBS HR Senior Leadership Team

· GBS Operations

· GBS Delivery Excellence

· GBS Internal Controls

· Human Resources

Knowledge, Skills and Abilities:

· Ability to work in a fast paced environment with different international cultures

· Excellent communication skills especially when interacting with different levels of business and GBS

· Strong planning and organization skills, and ability to work and deliver in changing environments, under limited guidance while adhering to specified deadlines

· Understanding of the bigger picture and end-to-end processes

· Ability to think strategically and future oriented

· High degree of self-management, enthusiasm, drive to perform

· Deep analytical skills in order to analyze and present complex issues of strategic relevance

· Proven ability to lead across own area of direct responsibility to achieve results in wider organization

· Ability to effectively present information and respond to information requests from senior executives, stakeholders, cross functional business leaders, peers and customers

· Strong understanding of GBS, policies and processes, and ability to navigate efficiently

· Process improvement skills and mindset; propose changes and improvements to existing work

· Understanding of OKRs, KPIs, and other business metrics; when to use which and how to create metrics that add value

· Strong internal network and relationships

· Ability to travel, domestic or international, as required

· Fluent English (verbal and written)

· Strong MS-Office skills (Word, Excel, PowerPoint)

Requisite Education and Experience / Minimum Qualifications:

· Four-year college or university degree with focus on Business Administration, Communication or related areas, or equivalent combination of education and experience

· Minimum of 8+ years of progressive work experience in relevant functional area, ideally in a Shared Service or GBS environment



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