Customer Support Advisor

3 meses atrás


Porto, Portugal Cross Border Talents Tempo inteiro

Take the next step in your career by joining a renowned global company, recognized for delivering exceptional customer service solutions. Here, you’ll work in a dynamic team and enjoy continuous growth opportunities.

What You’ll Do: As a Support Agent, you’ll manage inquiries from clients of a prominent financial institution through calls, chat, and email. From helping with online banking to providing product information, your daily tasks will involve:

  • Assisting customers via calls, chat, and email
  • Explaining product features and marketing promotions
  • Managing card services, appointments, and client inquiries
  • Supporting marketing campaigns

Perks & Benefits:

  • Performance and language bonuses
  • Meal allowance
  • Private health insurance
  • Paid onboarding training
  • Career progression opportunities within a leading organization

Relocation Package:

  • Up to €700 relocation reimbursement and 4 weeks of hotel stay

Who We Need:

  • Fluent in German (C2) and English (B2)
  • Authorized to work in Portugal
  • Available to start immediately

Join a global leader in customer service and make an impact in a vibrant and collaborative environment


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