![Intelcia](https://media.trabajo.org/img/noimg.jpg)
Functional Service Desk Analyst
2 semanas atrás
Intelcia, acteur mondial du succès depuis 20 ans, offre les conditions idéales pour attirer, accueillir et développer les talents dans une culture d'appartenance, positive et inspirante d'évolution continue Nous recherchons un analyste de service desk de N1 motivé et expérimenté pour rejoindre du client équipe de service desk RH. Dans ce rôle, vous serez responsable de fournir une assistance de première ligne aux employés du client sur une variété de problèmes liés aux RH.
L'entreprise qui vous embauchera :
Multinationale leader dans le secteur du tourismeLieu de travail:
LisbonneVos futures fonctions :
Résoudre les tickets liés aux outils RH et aux informations confidentielles (demandes de modification de coordonnées bancaires, d'adresse, de nom, etc.) Fournir un support technique et répondre aux questions sur les processus RH Transférer les problèmes complexes à l'équipe interne appropriée Tenir des registres précis de toutes les interactions avec les employésCe qui sera important pour réussir :
Connaissance et/ou diplôme en RH préféré Expérience préalable en service à la clientèle ou en soutien fonctionnel RH Capacité à travailler de manière autonome et au sein d'une équipe Solides compétences en résolution de problèmes et en analyse Excellentes compétences en communication et en relations interpersonnelles Maîtrise du français et de l'anglaisCe que l'entreprise peut vous offrir :
Possibilité d'intégration dans une entreprise leader du marché dans son secteur d'activité Possibilité de mobilité interne pour des projets internationaux Intégration dans un environnement d'apprentissage et de défi continu, avec des équipes jeunes et dynamiques Modèle de travail hybride Rémunération attractive et avantages sociaux en vigueur dans l'entreprise.Horaire:
Du lundi au samedi, de 9h00 à 18h00 (samedi sur appel)Nous rêvons vos rêves, nous nous soucions de votre réussite et nous nous engageons à transformer votre vision en réalité
#IntelciaSharedServices #WeDream #WeCare #WeDo #BeGreatTogether #MoreHumanThanEver
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