Empregos actuais relacionados com Service Desk Engineer - Lisbon - Eurofins

  • Senior Backend Engineer

    3 semanas atrás

    Lisbon, Portugal Landing.jobs Tempo inteiro

    At Company on Fintech industry (Contractor), in Multiple LocationsExpires at: 2025-03-12Remote policy: Partial remoteWho You AreYou’re a skilled Senior Backend Engineer with a solid foundation in NodeJS and a desire to make a meaningful impact in a fast-moving startup environment. You thrive in settings that encourage autonomy, ownership, and innovation,...

  • Senior Backend Engineer

    2 semanas atrás

    Lisbon, Portugal Landing.jobs Tempo inteiro

    At Company on Fintech industry (Contractor), in Lisboa, PortugalExpires at: 2024-12-27Remote policy: Partial remoteWho You AreYou’re a skilled Senior Backend Engineer with a solid foundation in NodeJS and a desire to make a meaningful impact in a fast-moving startup environment. You thrive in settings that encourage autonomy, ownership, and innovation, and...

  • Lead Infrastructure Engineer

    Há 1 mês

    Lisbon, Portugal Landing.jobs Tempo inteiro

    At Arcesium (Permanent), in Lisbon, PortugalExpires at: 2024-12-04Remote policy: Partial remoteArcesium launched with the mission to power the entire investment lifecycle. Building on a platform developed and tested by the D. E. Shaw group, we received additional equity backing from a second seed client, Blackstone Alternative Asset Management. J.P. Morgan,...

  • Cloud Engineer

    3 semanas atrás

    Lisbon, Portugal Grupo Data Tempo inteiro

    Muito Gosto! Somos o Grupo DATA!O nosso propósito é simplificar a vida dos nossos clientes e fazemos isso em todo o mundo, através das nossas soluções de IT.Somos uma multinacional que opera ativamente em Portugal e estamos em constante expansão!Adoramos trabalhar com grandes empresas e fazer crescer as empresas com as quais colaboramos....

  • Senior Fullstack Engineer

    2 semanas atrás

    Lisbon, Portugal Grupo Data Tempo inteiro

    Hi! We are DATA Group and we are searching for the best talent! Our goal is to simplify our clients' lives with innovative IT solutions. We operate at global scale and we are expanding to Portugal! If you are passionate and have the desire to make the difference, we want to get to know you! Join us to be part of this incredible adventure! Who are we looking...

  • Senior Engineer

    3 semanas atrás

    Lisbon, Portugal Grupo Data Tempo inteiro

    Muito Gosto! Somos o Grupo DATA!O nosso propósito é simplificar a vida dos nossos clientes e fazemos isso em todo o mundo, através das nossas soluções de TI.Somos uma multinacional que opera activamente em Portugal, e estamos em constante expansão!Adoramos trabalhar com grandes empresas e fazer crescer as empresas com as quais colaboramos....

  • Senior Full-Stack Engineer

    3 semanas atrás

    Lisbon, Portugal ART2HIRE Tempo inteiro

    Our Client, a Silicon Valley startup that transforming the way organizations tap into their people's potential through AI-driven coaching solutions., is now looking for an experienced Full-Stack Engineer to join their team.Location: Portugal, Europe, Brazil Type: Full-time, RemoteStart date: ASAPAbout the company and project: The platform utilizes...

  • DevOps IT Support Engineer

    4 meses atrás

    Lisbon, Portugal Landing.jobs Tempo inteiro

    At Engine B (Permanent), in Lisbon, PortugalExpires at: 2025-03-01Remote policy: Partial remoteEngine B, founded in 2018, specializes in generative AI tools that automate complex tasks in professional services, enhancing decision-making and improving service quality. In 2024, Engine B was acquired by CliftonLarsonAllen (CLA), combining our AI expertise with...

  • DevOps Engineer with Russian

    3 semanas atrás

    Lisbon, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment is working with an award winning liquidity and technology solutions company who is seeking to onboard a Russian speaking DevOps Engineer to join their team.Position: DevOps Engineer Location: Remote/ GMT +4 timezone (+- 1 HR)Employment type: Full-time Remuneration: Base salaryDUTIES AND RESPONSIBILITIES:Oversee the maintenance...

  • Google Cloud Engineer

    3 semanas atrás

    Lisbon, Portugal Grupo Data Tempo inteiro

    Muito Gosto! Somos o Grupo DATA!O nosso propósito é simplificar a vida dos nossos clientes e fazemos isso em todo o mundo, através das nossas soluções de IT.Somos uma multinacional que opera ativamente em Portugal e estamos em constante expansão!Adoramos trabalhar com grandes empresas e fazer crescer as empresas com as quais colaboramos....

  • Data Engineer

    3 semanas atrás

    Lisbon, Portugal Grupo Data Tempo inteiro

    Hi! We are DATA Group and we are searching for the best talent! Our goal is to simplify our clients' lives with innovative IT solutions. We operate at global scale and we are expanding to Portugal! If you are passionate and have the desire to make the difference, we want to get to know you! Join us to be part of this incredible adventure! Who are we looking...

  • Network Engineer

    2 meses atrás

    Lisbon, Portugal Landing.jobs Tempo inteiro

    At FCCN, serviços digitais da FCT (Permanent), in Lisbon, PortugalExpires at: 2025-02-06Remote policy: Partial remoteFCCN, the digital services of FCT – Fundação para a Ciência e Tecnologia (Foundation for Science and Technology), has the primary mission of equipping the Portuguese academic and research communities with the technological tools that...

  • Site Reliability Engineer

    4 semanas atrás

    Lisbon, Portugal Landing.jobs Tempo inteiro

    At Arcesium (Permanent), in Lisbon, PortugalExpires at: 2025-01-04Remote policy: Partial remoteWe are looking for an SRE to join our Corporate Technology team. The ideal candidate will be involved in planning, designing, and implementing various applications and infrastructure used by our staff. Strong focus will be on developing and managing applications...

  • Quality Assurance Automation Engineer

    4 meses atrás

    Lisbon, Portugal Landing.jobs Tempo inteiro

    At Hiscox (Permanent), in Lisbon, PortugalExpires at: 2025-02-19Remote policy: Partial remoteHISCOX is an international insurer specialized in the market of luxury goods & property, and high-end professional insurance. As experts in risk, we give people and businesses the confidence to realise their ambitions. With offices in 9 European countries, we have a...

  • Senior Backend Software Engineer | BASE

    2 meses atrás

    Lisbon, Portugal Landing.jobs Tempo inteiro

    At Wellhub (formerly Gympass) (Permanent), in Lisbon, PortugalExpires at: 2024-11-08Remote policy: Full remoteApply now for a career that puts wellbeing first!GET TO KNOW USWellhub (formerly Gympass*) is a corporate wellness platform that connects employees to the best partners for fitness, mindfulness, therapy, nutrition, and sleep, all included in one...

  • Recepcionist (M/F/D) - ()

    3 meses atrás

    Lisbon, Portugal The Central House Tempo inteiro

    Empresas: The Central House We believe in creating welcoming, fun and inspiring environments for our guests and team. We pride ourselves on being a team of globally minded, genuinely caring and friendly individuals. It’s these values coupled with our unquenchable passion for service which created the unique culture that is TCH. We need a Receptionist...

  • Recepcionist (m/f/d) - ()

    3 meses atrás

    Lisbon, Portugal The Central House Tempo inteiro

    Empresas: The Central House We believe in creating welcoming, fun and inspiring environments for our guests and team. We pride ourselves on being a team of globally minded, genuinely caring and friendly individuals. It’s these values coupled with our unquenchable passion for service which created the unique culture that is TCH. We need a Receptionist...

  • Tech Lead Software Engineer | Billing Team

    2 meses atrás

    Lisbon, Portugal Landing.jobs Tempo inteiro

    At Wellhub (formerly Gympass) (Permanent), in Lisbon, PortugalExpires at: 2024-11-08Remote policy: Full remoteApply now for a career that puts wellbeing first!GET TO KNOW USGympass is a corporate wellness platform that connects you to thousands of fitness & wellness partners, all with one simple monthly membership. Founded in 2012 and headquartered in NYC,...

  • Staff Mobile Software Engineer | Mobile Platform

    4 semanas atrás

    Lisbon, Portugal Landing.jobs Tempo inteiro

    At Wellhub (formerly Gympass) (Permanent), in Lisbon, PortugalExpires at: 2025-06-09Remote policy: Full remoteApply now for a career that puts wellbeing first!GET TO KNOW USWellhub (formerly Gympass*) is a corporate wellness platform that connects employees to the best partners for fitness, mindfulness, therapy, nutrition, and sleep, all included in one...

  • Lead Infrastructure Engineer

    2 meses atrás

    Lisbon, Portugal Landing.jobs Tempo inteiro

    At Arcesium (Permanent), in Lisbon, PortugalExpires at: 2024-12-04Remote policy: Partial remoteArcesium launched with the mission to power the entire investment lifecycle. Building on a platform developed and tested by the D. E. Shaw group, we received additional equity backing from a second seed client, Blackstone Alternative Asset Management. J.P. Morgan,...

Service Desk Engineer

6 meses atrás

Lisbon, Portugal Eurofins Tempo inteiro

Job Description

In a nutshell

As a Service Desk Agent you will be first point of contact to support employees in all IT related queries; especially, end users regarding LIMS Applications. 

Where will you be based and what business will you support?

As part of the Europe Service Desk Team, you will be based in Lisbon, and provide support to Environment Testing Portugal business. This covers approx. 1,000 end-users and more than 100 sites across Portugal. We support the lab, office and VIP internal users to enable the business to run smoothly.

How can you help us?

As 1st Level Support Provide technical support to Portugal based end-users (in Portuguese) by identifying problems, researching and answering questions, troubleshooting problems or forwarding them to the 2nd level support.

You will support end users regarding:

Workplace related queries and issues. M365 problems (Outlook, Office, Teams, OneDrive, SharePoint, Windows). Identity and Access Management queries. Printing related queries. Desktop and Server patching Applications related problems requiring triage to respective application support group.

Your main activities will be:

Register, classify, route, follow-up and resolve request according to internal processes; Own the incoming requests and manages escalations; Support the creation operational documents/instructions for Service Desk team; Identify and document Workarounds; Support maintenance and accuracy of Knowledge articles available for end-users via service portal; Execute, participate and report on IT & Application project rollout. Identify candidates for Service Catalogue items based on commonly requested items by end users; 

Qualifications

Are you our kind of extraordinary?

You have:

Proven experience in a Service Desk agent function; Experience in troubleshooting Windows 10, 11; Understanding of M365, ability to support user issues; Excellent communication and interpersonal skills; Very good command of English written and spoken; Very good command of Portuguese written and spoken; Can do approach and capability to work in dynamically changing environment.

What else should I know?

The following skills and experience are considered a plus: 

Windows Server and AD experience; Networking experience; Service Now Ticketing usage; ITIL Foundation certificate; Azure Cloud knowledge; SCCM & Intune experience.

Additional Information

What can we offer you?

A  competitive salary package , including bonus and benefits; Extensive on-the-job coaching and training opportunities ; A hybrid working setup ;  Challenges within a multi-cultural and cross-regional team  as part of the international and fast-growing Eurofins organization; A  dynamic working environment  with a good team spirit where personal development and growth are highly encouraged. 

Your application:

As the role and Eurofins' IT Talent Acquisition team are international, please ensure to submit your application in  English .

Want to know more about us?

We support your development  Do you feel you don’t match 100% of the requirements? Don’t hesitate to apply anyway Eurofins companies are committed to supporting your career development.

We embrace diversity  Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.

Sustainability matters to us We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we also count on our dedicated carbon reduction team to help us to achieve this goal