![Emma](https://media.trabajo.org/img/noimg.jpg)
Customer Journey Excellence Manager
4 semanas atrás
What you will do
Lead projects to continuously develop new/further project and process. Stay focus on the end customer (Clients – B2B Partners – Retailers). Be closely aligned with all internal teams to understand where you will have the most impact and identify the best opportunities. Identify the operational weaknesses and elaborate optimization proposals. Monitor KPIs, improve and challenge them. Challenge all our partners and colleagues. Use data to drives results.
Who we are looking for
You are graduated of a Bachelor/Master and you already got experience in those fields and ideally in start-ups. You are autonomous to drive project to the end, identifying the right stakeholders. You are at ease with data, excel and the office tools. You are fluent in English (and any other languages would be a bonus). You are highly structured, with strong organizational talent. You are good at identifying problem and even better at solving them. You want to be challenged and to challenge others, while being open-minded and curious. Tableau/SQL is a plus.
What we offer
Discounts on our top-notch products; Health insurance including dentist; The opportunity to collaborate with multinational teams; All the tools you need to build up your project and to reach your targets; A pet-friendly office; Full autonomy from day one, we will always be there to give you advice when needed; The possibility to build up your network with experts, key accounts partners, and stakeholders all over Europe; Always something to do, to learn. We swap teams often to share best practices. Become an Emmie Emma is transforming the world of sleep - and we want the highest-performing people to help us pull it off. We want you. But only if you're willing to go all in. Only if you're willing to question, disrupt, innovate, and create from the ground up. We proudly celebrate diversity. We are an equal-opportunity employer committed to promoting inclusion in our workplace. We consider all qualified applicants for employment without regard to race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability, or age.Our aim is to get back to you in a couple of days, however, we are currently receiving a large number of applications and this might lead to a delay in the process. We will get back to you as soon as possible-
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