Team Manager with English
4 semanas atrás
- Coordinate day-to-day activities within your team
- Provide guidance to your team members, by responding to their needs, and identifying areas of improvement, training needs
- Define and manage tasks, roles, and responsibilities of your team members for them to meet/exceed the SLAs agreed with our clients
- Supervise the performance of your team, identifying ways to work more effectively
- Report the overall performance of your team and suggest possible areas of improvement
- Lead by example and help your team achieve its full potential.
What will make you successful for the role:
- A C1 level of English Language (both written & spoken)
- Min. 1 year of Team Manager experience, preferably in the BPO industry
- Excellent command of Microsoft Office tools (especially Excel)
- Good communication and leadership skills
- Ability to adjust your frame of thinking and quickly change priorities to meet deadlines
- Proactivity, driven to suggest and implement quality
Sounds good? Find out what you can get:
- Competitive salary package & meal vouchers
- The opportunity to work in a multi-cultural environment
- Private medical insurance
- Access to benefits discount platform
- Learning programs for your development
- Wellness activities for your wellbeing
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