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Team Manager with English

7 meses atrás

Lisbon, Portugal Conectys Tempo inteiro
Within your role, you will:
  • Coordinate day-to-day activities within your team
  • Provide guidance to your team members, by responding to their needs, and identifying areas of improvement, training needs
  • Define and manage tasks, roles, and responsibilities of your team members for them to meet/exceed the SLAs agreed with our clients
  • Supervise the performance of your team, identifying ways to work more effectively
  • Report the overall performance of your team and suggest possible areas of improvement
  • Lead by example and help your team achieve its full potential.

What will make you successful for the role:

  • A C1 level of English Language (both written & spoken)
  • Min. 1 year of Team Manager experience, preferably in the BPO industry
  • Excellent command of Microsoft Office tools (especially Excel)
  • Good communication and leadership skills
  • Ability to adjust your frame of thinking and quickly change priorities to meet deadlines
  • Proactivity, driven to suggest and implement quality

Sounds good? Find out what you can get:

  • Competitive salary package & meal vouchers
  • The opportunity to work in a multi-cultural environment
  • Private medical insurance
  • Access to benefits discount platform
  • Learning programs for your development
  • Wellness activities for your wellbeing