Customer Service for Luxury Hotel Chain

6 meses atrás


Lisbon, Portugal Blu Selection Tempo inteiro

If living abroad, making international friends and enjoying life in Portugal tempts you, we might be the perfect match We are looking for a person who is ready for challenges and supports customers with their questions. You are responsible for the needs of the customers and find the best solution to make them happy again

Tasks

Your responsibilities and impact as Customer Service for Luxury Hotel Chain will be:

From solving issues during the booking process, giving instructions, taking an active role in finding the right booking, following up during the vacation, and providing good solutions incl. refund, be responsible for the current and expand the clients´ network, managing good and qualified lead generation, there are many areas where the excellent customer or client support is required, and this is where the company needs you

Requirements

Skills, qualifications and interests you need to succeed in this role:

The company is recruiting on soft skills, regardless of your field of studies – they will train you in every aspect of the job. Are you customer service oriented, have good communication skills, are pro-active and team player? Then they might have an opportunity for you to join them

  • You have a fluent level of French (a good level of English would be a plus)
  • You are looking for a job opportunity abroad
  • You are a travel addicted
  • You are motivated and committed to your work
  • You have excellent communication and listening skills
  • You are a team player and willing to work with many other nationalities
Benefits

What's in it for you?

  • Type of contract: a long-term fixed-term contract, renewable every year
  • Working hours: full time (40h/week) on rotating shifts (depending on the project)
  • Salary conditions (*), 2 options:

Including free accommodation (shared flat, all bills included): 1040€ gross/month
Excluding accommodation: 1240€ gross/month

  • For international candidates
  • Reimbursement of your initial flight expenses after 9 months
  • Airport pick up
  • Yearly two-way flight ticket back to your home country (within the EU)
  • Help with paperwork, opening bank account, etc. upon your arrival
  • Free Portuguese lessons, cooking classes, sport activities, and social events organized by the company
  • Real career opportunities in different career paths

(*) Compensation during the training period if successful (from 1 to 4 weeks): 50% of your hourly wages (lower taxes)

This project is not for you? Still send us your CV, we have plenty of other opportunities we can discuss with you



Blu Selection is an international recruitment company based in Barcelona, Paris, Berlin & Amsterdam dedicated to connecting international candidates and companies.



  • Lisbon, Portugal Blu Selection Tempo inteiro

    Are you passionate about the hospitality industry? Do you want to work for a luxury and well-renowned hotel chain? Do you enjoy smooth travelling? Then this is your chance to make an impact on the holidays of multiple travelers! Your responsibilities and impact as a customer service agent will be: Solving issues encountered during the booking process Taking...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Do you have a passion for the travel and tourism industry? Do you like traveling when everything goes the way it should? You can have an impact on making travelers´ journeys a success! A luxury hotel chain is looking for support for its hospitality customer service team based in Lisbon.TasksYour responsibilities and impact as a Hotel Chain Customer Advisor...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Do you have passion for the travel and tourism industry? Do you like travelling when everything goes the way it should? You can have an impact on making travellers´ journeys a success!A luxury hotel chain is looking for support for their customer service team based in Lisbon.AufgabenYour responsibilities and impact as a Hotel Chain Customer Advisor will...

  • Hotel Chain Customer Advisor

    4 semanas atrás


    Lisbon, Portugal Blu Selection Tempo inteiro

    Do you have passion for the travel and tourism industry? Do you like travelling when everything goes the way it should? You can have an impact on making travellers´ journeys a success!A luxury hotel chain is looking for support for their customer service team based in Lisbon.AufgabenYour responsibilities and impact as a Hotel Chain Customer Advisor will...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Are you feeling comfortable in the world of Louis Vuitton, Michael Kors or other famous brands? Or do you want to have a look behind the setting of these luxury brands? One of the most famous fashion luxury brands is waiting for you to join their Customer Service team in LisbonTasksYour responsibilities and impact as Customer Service for Luxury Fashion Brand...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Your responsibilities and impact as a customer service agent will be: Customer service by phone, email, and live chat Solving issues encountered during the booking process or loyalty programs Taking an active role in finding the right booking Following up on issues during the vacation Providing good solutions incl. refunds to the customers Managing good...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Your responsibilities and impact as a customer service agent will be:Customer service by phone, email, and live chatSolving issues encountered during the booking process or loyalty programsTaking an active role in finding the right bookingFollowing up on issues during the vacationProviding good solutions incl. refunds to the customersManaging good and...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Your responsibilities and impact as a customer service agent will be:Customer service by phone, email, and live chatSolving issues encountered during the booking process or loyalty programsTaking an active role in finding the right bookingFollowing up on issues during the vacationProviding good solutions incl. refunds to the customersManaging good and...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Your responsibilities and impact as a Hotel Chain Customer Advisor will be:Booking management (altering, cancelling or creating new reservations)Assisting clients via inbound email and chat inquiries in the after-sales process by answering inquiries regarding the reservations and attending potential requestsManaging the reservations back-office (ticket...


  • Lisbon, Portugal Capgemini Tempo inteiro

    . Supply Chain Planning Technology Product Specialist - Lisbon Capgemini Portugal is currently looking for a Product Specialist focused on Supply Chain Planning Technology join one of the worlds most prestigious and innovative companies in the luxury industry. Our Client is the owner of prestigious Maisons distinguished by their craftsmanship,...


  • Lisbon, Portugal Sitel Tempo inteiro

    Come and work with us.Would you like to have the opportunity to work with one of the world's largest hotel groups?Are you Swedish native or fluent with strong sales skills? Looking to make your career in a multicultural environment? So we have the perfect opportunity for you! Our client is a global hotel company with more than 1,100 hotels in operation...


  • Lisbon, Portugal Sitel Tempo inteiro

    Come and work with us.Would you like to have the opportunity to work with one of the world's largest hotel groups?Are you Norwegiannative or fluent with strong sales skills? Looking to make your career in a multicultural environment? So we have the perfect opportunity for you! Our client is a global hotel company with more than 1,100 hotels in operation...


  • Lisbon, Portugal Sitel Tempo inteiro

    Come and work with us.Would you like to have the opportunity to work with one of the world's largest hotel groups?Are you Japanese native or fluent with strong sales skills? Looking to make your career in a multicultural environment? So we have the perfect opportunity for you! Our client is a global hotel company with more than 1,100 hotels in operation...


  • Lisbon, Portugal Sitel Tempo inteiro

    Come and work with us.Would you like to have the opportunity to work with one of the world's largest hotel groups?Are you Mandarin fluent with strong sales skills? Looking to make your career in a multicultural environment? So we have the perfect opportunity for you! Our client is a global hotel company with more than 1,100 hotels in operation and under...


  • Lisbon, Portugal CXG Tempo inteiro

    Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers.As a Freelance Luxury Brand Evaluator, you can perform...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Your responsibilities and impact as a Hotel Chain Customer Advisor will be :Booking management (altering, cancelling or creating new reservations)Assisting clients via inbound email and chat inquiries in the after-sales process by answering inquiries regarding the reservations and attending potential requestsManaging the reservations back-office (ticket...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Do you feel comfortable in the world of Louis Vuitton, Michael Kors and Chanel? Or do you want have a look behind the setting of these luxury brands? One of the most famous fashion luxury brands is waiting for you! Working in nice and sunny Lisbon could be the next adventure for you and the start of a new career. Be part of an international team and share...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Do you feel comfortable in the world of Louis Vuitton, Michael Kors and Chanel? Or do you want have a look behind the setting of these luxury brands? One of the most famous fashion luxury brands is waiting for you! Working in nice and sunny Lisbon could be the next adventure for you and the start of a new career. Be part of an international team and share...

  • Hotel Night Auditor

    1 semana atrás


    Lisbon, Portugal Hotel Roma Tempo inteiro

    Empresas: Hotel RomaO Hotel Roma, localizado em Lisboa, procura de candidatos (m/f) para ocupar a vaga de Night Auditor e se juntar à sua equipa de Front Office. O candidato seleccionado será responsável por assegurar a integridade das operações durante o turno nocturno, ao mesmo tempo que deve oferecer e assegurar um serviço atencioso, dedicado,...

  • Hotel night auditor

    1 semana atrás


    Lisbon, Portugal Hotel Roma Tempo inteiro

    Empresas: Hotel Roma O Hotel Roma, localizado em Lisboa, procura de candidatos (m/f) para ocupar a vaga de Night Auditor e se juntar à sua equipa de Front Office. O candidato seleccionado será responsável por assegurar a integridade das operações durante o turno nocturno, ao mesmo tempo que deve oferecer e assegurar um serviço atencioso, dedicado,...