Process Functional Lead

2 meses atrás

Porto, Portugal Unilabs Tempo inteiro

We are one of Europe’s leading suppliers of clinical laboratory testing and medical diagnostic imaging services to private and public healthcare providers, local governments, insurance companies, pharmaceutical companies and the general public. We operate laboratory and medical diagnostic imaging facilities in 14 countries: Czech Republic, Denmark, Finland, France, Italy, Norway, Peru, Portugal, Slovakia, Spain, Sweden, Switzerland, UAE, and the United Kingdom. Our network of facilities provides us with one of the broadest geographic footprints of any clinical laboratory and medical diagnostic services provider in Europe.

As the Process Workstream Lead you will be responsible for financial processes, supporting Dynamics 365 implementation globally. You will collaborate with cross-functional teams and stakeholders, solving technical issues, identifying areas for improvement and implementing streamlined processes. You will also be responsible for training, ensuring that internal customers have the necessary skills and tools.

Responsibilities:

  • Provides module based expertise to review business requirements, define application solutions and provide challenge to ensure standardisation (adopt not adapt).  
  • Review/complete Functional Design Document, configuration, unit test, support data design and reconciliation for support releases  
  • Provide support to process teams and users during SIT and UAT as needed during country deployments.
  • Process Optimization:
    • Identify opportunities for process improvements and automation
    • Implement process enhancements to increase efficiency, accuracy, and compliance.
    • Utilize methodologies such as Lean, Six Sigma, or like drive continuous improvement.
  • Stakeholder Collaboration:
    • Work closely with initially Process Leads, and then as appropriate finance, procurement, IT, and other relevant departments to ensure project alignment and integration.
    • Act as the primary point of contact for functional issues and inquiries.
    • Collaborate with all teams to achieve project objectives, including 33rd party and support organisations.
  • Data Analysis & Reporting:
    • Develop and utilize analytics and reporting tools to monitor process performance.
    • Generate regular reports on project status, process metrics, and improvement initiatives.
    • Conduct root cause analysis for system inefficiencies and implement corrective actions.
    • Compliance & Risk Management:
      • Ensure processes comply with company policies, industry standards, and regulatory requirements.
      • Identify and mitigate risks associated with process changes and improvements.
      • Maintain accurate and up-to-date project and process documentation.
    • Training & Support:
      • Provide training and support to team members and technology functional capabilities as required.

Requirements

Education:

  • Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.

Experience:

  • Proven experience in functional and technical capabilities within the respective process domain including as appropriate D365 etc
  • Experience with process improvement methodologies and tools inc the context of technology change projects.
  • Strong understanding of financial operations and best practices.

Technical Skills:

  • Proficiency with ERP systems relevant to the respective process domain - D365.
  • Advanced Excel skills and familiarity with data analysis tools.
  • Knowledge of process automation tools and techniques.

Soft Skills:

  • Team player
  • Adaptability to changes
  • Critical thinking
  • Strong problem-solving skills and attention to detail.
  • Effective communication and interpersonal skills.
  • Ability to manage multiple priorities and work in a fast-paced environment.

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