Operational Process Optimization Lead

Há 1 mês


Porto, Porto, Portugal Sword Health Tempo inteiro

About the Role: We are seeking a highly skilled Operational Process Optimization Lead to join our Strategy and Operations team at Sword Health. In this role, you will be responsible for managing and optimizing operational processes to drive efficiency and effectiveness.

Key Responsibilities:

  • Project Coordination and Execution: Develop project plans and timelines for each assigned project; coordinate with cross-functional teams to ensure project milestones are met; provide regular updates to senior management.
  • Process Improvement: Identify opportunities for process improvements and implement solutions to enhance operational efficiency; regularly audit processes and assess its compliance and effectiveness; use data-driven insights to push on continuous improvement initiatives.
  • AI-based initiatives: Oversee the implementation of AI-driven initiatives across relevant team projects; collaborate with AI and engineering teams to ensure successful integration and deployment; monitor and evaluate the performance of AI systems, making adjustments as necessary.
  • Product Enablement and Delivery: Identify needs for product requests to tackle operational challenges and lead them in cooperation with the product team; design strategic processes to enhance operational efficiency and guarantee alignment with stakeholders.
  • Stakeholder Communication: Maintain effective communication with the project stakeholders; facilitate meetings and updates of the projects; resolve issues or conflicts promptly.

Requirements:

  • 3 years of experience in project management tasks in daily work, particularly in managing operational processes.
  • Strong understanding of AI technologies and their implementation in business operations.
  • Excellent organizational and multitasking skills.
  • Effective communication and interpersonal skills for cross-functional collaboration.
  • Ability to think strategically and critically to drive process improvements.
  • Proficiency in project management software and tools.
  • Strong problem-solving skills and the ability to handle high-pressure situations.
  • Experience working in a fast-paced, dynamic environment.

    Estimated Salary: $120,000 - $180,000 per year, depending on location and experience.



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