Customer Advisor for an Insurance Company
6 meses atrás
About Webhelp
Webhelp is a French multinational BPO company that is making business more human for the world's most exciting brands. By choosing Webhelp, you will be part of a community of over 120,000 game-changers from more than 140 locations in 60 countries.
Join us at Webhelp and you will have the opportunity to be part of a multicultural team, a fast-paced environment, and a diverse pool of engaging projects for some of the most progressive B2C and B2B brands worldwide.
What you will be doing at Webhelp
As a Romanian-Speaking Customer Support Advisor for an Insurance company, you will:
- Receiving telephone calls or chat from clients wishing to obtain various types of information concerning their insurance policy
- Depending on the case, the request will be processed via a transaction in our client policy administration system, and/or by the writing and sending of reply to letters/emails, information, contract documents, etc., to the insured.
- Indexation & electronic archiving in our document management tool.
- Policy changes requests, updating payment details
- Make claims and cancel requests.
We'll be a great match if you:
- Are native or proficient in Romanian (C2) and fluent English (B2)
- Have previous customer experience is a plus
- Have excellent verbal and writing skills coupled with a formal and diplomatic stance
- Are proactive, self-motivated, and a great team player
- Are non-EU residents, it is mandatory to have a valid work permit.
If you feel you don't check off every qualification in the job description, we encourage you to apply either way. We will do our best to match you with the right job, whether it's this one or a future role.
What we offer you:
- Strong compensation package (14 monthly payments per year plus bonus)
- Monthly meal allowance paid in voucher card (net)
- Private Health Insurance from day 1
- Personal and career development programs and mentoring to develop skills
- Possibility to participate in a growing multicultural Project
- Flexible Schedule
- Work in a diverse environment with people from over 75 nationalities
- Benefit from our modern amenities, many discounts in local businesses, free medical appointments at the office, sports and social responsibility activities, internal parties and much more
- We promote inter-company mobility to work at any of our sites around the world
- Relocation package and accommodation guaranteed (for 12 months)
- Workplace: Work on-site in Lisbon, Portugal
Webhelp is an equal-opportunity employer.
Webhelp is committed to equal employment opportunities for all candidates and a work environment free of discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and personal qualifications, without regard to gender identity, age, religion, ethnicity, family or parental status, or any other classification protected by applicable national laws.
-
Customer Advisor for Insurance Company
2 meses atrás
Lisbon, Portugal Blu Selection Tempo inteiroYou want to be part of a multicultural team in a company which works alongside well-known brands? You want to relocate to the beautiful capital of Portugal – Lisbon? Then this could be the perfect opportunity for you to have your experience of a lifetime!TasksYour responsibilities and impact as a Customer Advisor for Insurance company will be:You will be...
-
Booking Advisor for an Airline Company
6 meses atrás
Lisbon, Portugal Webhelp France Tempo inteiroAbout Webhelp Webhelp is a French multinational BPO company that is making business more human for the world's most exciting brands. By choosing Webhelp, you will be part of a community of over 120,000 game-changers from more than 140 locations in 60 countries. Join us at Webhelp and you will have the opportunity to be part of a multicultural...
-
Kazakh Data Annotation Advisor for an e-commerce company
6 meses atrás
Lisbon, Portugal Sitel Tempo inteiroCome and work with us.Are you Kazakh native or fluent with strong communication skills? Looking to make your career abroad in a multicultural environment? So we have the perfect opportunity for you! Our client is an online marketplace operated in a number of countries, offers heavily discounted goods which are mostly shipped to consumers directly from...
-
Lisbon, Portugal Sitel Tempo inteiroCome and work with us.Are you Swedish native or fluent with strong communication skills? Looking to make your career abroad in a multicultural environment? So we have the perfect opportunity for you! Our client is an online marketplace operated in a number of countries, offers heavily discounted goods which are mostly shipped to consumers directly from...
-
Italian Speaking Customer Advisor
Há 1 mês
Lisbon, Portugal Cross Border Talents Tempo inteiroAre you fluent in Italian and passionate about delivering top-notch customer service? Take your career to the next level as an Italian-Speaking Customer Advisor in the exciting world of e-commerce in Lisbon! This role welcomes both experienced professionals and beginners, with no prior experience required. Enjoy Lisbon's vibrant atmosphere, along with...
-
Customer Advisor
4 meses atrás
Lisbon, Portugal Blu Selection Tempo inteiroYour responsibilities and impact as Customer Advisor will be: Being well informed about the industry and the company’s operation you will be working forProviding the best possible answers and solutions by phone, e-mails or social networks to concerns and requests from our client’s customersRemaining calm and clear facing customers’ concernsBeing able...
-
Turkish speaking Customer Advisor
5 meses atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroAre you fluent in Turkish and passionate about providing exceptional customer service? Join our team in Lisbon as a Turkish-Speaking Customer Advisor, specializing in email support. With a focus on assisting Turkish-speaking customers, this role offers the opportunity to utilize your language skills while working in a dynamic and supportive environment....
-
Italian Speaking Customer Advisor
8 meses atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroAre you an Italian speaker with a zest for excellence in customer service? Elevate your career as an Italian-Speaking Customer Advisor in the vibrant e-commerce landscape of Lisbon! This opportunity beckons both seasoned professionals and newcomers, as prior experience is not obligatory. Immerse yourself in the lively ambiance of Lisbon, enjoying competitive...
-
French Customer Advisor
6 meses atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroAs a French Advisor, you will develop your valuable technical skills while gaining a privileged view and know-how about one of the most distinguished companies in the world.You WillAs a French Customer Advisor, you will:- Assist clients via inbound calls in the after-sales process by answering inquiries regarding the reservations and attending potential...
-
French Customer Advisor
4 meses atrás
Lisbon, Portugal speakit Tempo inteiroDo you want to live a rewarding career, on behalf of the world’s most exciting brands? Join our client's multicultural team and make a real impact on our client’s business every day. We are looking for a Technical Support Advisor to provide great customer support, maintaining quality & improving performance every day. If you love helping others and have...
-
Italian Customer Advisor
3 meses atrás
Lisbon, Portugal speakit Tempo inteiroDo you want to live a rewarding career, on behalf of the world’s most exciting brands? Join our client's multicultural team and make a real impact on our client’s business every day. We are looking for a Technical Support Advisor to provide great customer support, maintaining quality & improving performance every day. If you love helping others and have...
-
Italian Customer Support Advisors
2 meses atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroAbout the Company:Join a leading global company specializing in providing exceptional customer support services. We are currently seeking Italian-speaking Customer Support Advisors to join our dynamic team in Lisbon, Portugal. This is an exciting opportunity to work in an international environment with excellent growth potential. Position: Italian Customer...
-
Turkish Customer Advisor
2 meses atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroAbout the Company:We are an international company looking for a Turkish-speaking Customer Advisor to join our team on-site in Lisbon, Portugal. This is an excellent opportunity for candidates with a passion for customer service to work in a dynamic environment. The role comes with great social advantages and a signing bonus for successful candidates. Please...
-
Lisbon, Portugal Blu Selection Tempo inteiroYour responsibilities and impact as a Customer Service Agent will be: Being a fashion mentor to the customers during their shopping experience Providing the best possible answers and solutions to questions and concerns from customers in the way you are the most confident with: over the phone, via e-mail or social media Answering questions and providing...
-
German Speaker Customer Advisors
6 meses atrás
Lisbon, Portugal Intelcia Tempo inteiroAs a global outsourcing company, we take care of processes and functions to help our clients to stay focused on their goals and core missions. We are currently looking for German and English Speaker Customer Advisors! At Intelcia Portugal we have the job for you! Your new role With the tools acquired during our initial training, you will be in...
-
Dutch Speaker Customer Advisors
6 meses atrás
Lisbon, Portugal Intelcia Tempo inteiroAs a global outsourcing company, we take care of processes and functions to help our clients to stay focused on their goals and core missions. We are currently looking for Dutch and English Speaker Customer Advisors! At Intelcia Portugal we have the job for you! Your new role With the tools acquired during our initial training, you will be in...
-
Customer Advisor
4 meses atrás
Lisbon, Portugal Blu Selection Tempo inteiroYour responsibilities and impact as Customer Advisor will be:Being well informed about the industry and the company’s operation you will be working for Providing the best possible answers and solutions by phone, e-mails or social networks to concerns and requests from our client’s customers Remaining calm and clear facing customers’ concerns Being...
-
Dutch Customer Support Advisor
1 semana atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroWe are looking for passionate Customer Service Professionals for great Dutch Speaking opportunities in Europe. Your role as a Customer Support Advisor: Respond and record consumer inquiries/questions raised through free phone lines, email and online chat;Maintain Accurate data input of consumer inquiries, questions, and feedback on the customer services...
-
Polish Customer Service Advisor
2 meses atrás
Lisbon, Portugal CBT Tempo inteiroAbout the Company:We are an international company looking for motivated Polish-speaking Customer Service Advisors to join our team in Lisbon, Portugal. If you are passionate about customer service and eager to work in a vibrant, multicultural environment, this is the perfect opportunity for you! Position: Polish Customer Service AdvisorLocation: Lisbon,...
-
Fashion Customer Advisor for a Clothing Company
6 meses atrás
Lisbon, Portugal Blu Selection Tempo inteiroYou are passionate about fashion and want to share your knowledge with other people? You are interested being part of a multicultural team in a company which works alongside well-known brands like Calvin Klein and Tommy Hilfiger? You want to relocate to the beautiful capital of Portugal – Lisbon? Then this could be the perfect opportunity for you to have...