Empregos actuais relacionados com Application Support Engineer - Lisbon - ALTER SOLUTIONS

  • DevOps IT Support Engineer

    4 meses atrás

    Lisbon, Portugal Landing.jobs Tempo inteiro

    At Engine B (Permanent), in Lisbon, PortugalExpires at: 2025-03-01Remote policy: Partial remoteEngine B, founded in 2018, specializes in generative AI tools that automate complex tasks in professional services, enhancing decision-making and improving service quality. In 2024, Engine B was acquired by CliftonLarsonAllen (CLA), combining our AI expertise with...

  • Azure Security Engineer

    2 meses atrás

    Lisbon, Portugal Landing.jobs Tempo inteiro

    At Manufacturing Company (Contractor), in Lisbon, PortugalExpires at: 2025-02-04Remote policy: Partial remote As an Azure Security Engineer, you will play a critical role in ensuring the security and compliance of our cloud estate.You will work closely with IT, DevOps and SecOps teams to design, implement, and manage security solutions that safeguard our...

  • Application Manager

    2 meses atrás

    Lisbon, Portugal Landing.jobs Tempo inteiro

    At Decskill (Permanent), in Lisbon, PortugalExpires at: 2025-04-21Remote policy: Partial remoteWe are looking for an  Application Manager to join us on a hybrid project.Responsabilities:Be responsible for the configuration, administration, maintenance and monitoring Windows / Linux server landscapes and virtualization software, both in the cloud and in...

  • QA Engineer

    4 semanas atrás

    Lisbon, Portugal BlueThrone Tempo inteiro

    QA EngineerFirst things first, if you are looking for a fully remote role with flexible hours, unlimited time off, and are based somewhere in Europe or Asia, read on We are looking for a dedicated professional who is passionate about ensuring top-notch quality in mobile applications and eager to make a significant impact in the legal tech industry.About...

  • QA Engineer

    4 semanas atrás

    Lisbon, Portugal BlueThrone Tempo inteiro

    The leading music analytics platform is seeking a skilled QA EngineerFirst things first, if you are looking for a fully remote role with flexible hours, unlimited time off, and are based somewhere in Europe or Asia, read on About BlueThroneEmbark on a transformative journey with BlueThrone, a pioneer in the mobile app domain.Our Specialization: Turning B2C...

  • Senior Backend Engineer

    4 semanas atrás

    Lisbon, Portugal Landing.jobs Tempo inteiro

    At Company on Fintech industry (Contractor), in Multiple LocationsExpires at: 2025-03-12Remote policy: Partial remoteWho You AreYou’re a skilled Senior Backend Engineer with a solid foundation in NodeJS and a desire to make a meaningful impact in a fast-moving startup environment. You thrive in settings that encourage autonomy, ownership, and innovation,...

  • Senior Backend Engineer

    Há 2 horas

    Lisbon, Portugal Landing.jobs Tempo inteiro

    At Company on Fintech industry (Contractor), in Lisboa, PortugalExpires at: 2025-01-10Remote policy: Partial remoteWho You AreYou’re a skilled Senior Backend Engineer with a solid foundation in NodeJS and a desire to make a meaningful impact in a fast-moving startup environment. You thrive in settings that encourage autonomy, ownership, and innovation, and...

  • Customer Support Representative

    4 semanas atrás

    Lisbon, Portugal Recruitment Apple Lovers Tempo inteiro

    Recruitment Apple Lovers is a leading recruitment agency based in Portugal. We specialize in connecting top talent with innovative companies in various industries. Our team is dedicated to finding the best candidates for our clients and providing exceptional service. We are currently seeking a Dutch speaker to join our International team. The ideal...

  • Senior Backend Engineer

    2 semanas atrás

    Lisbon, Portugal Landing.jobs Tempo inteiro

    At Company on Fintech industry (Contractor), in Lisboa, PortugalExpires at: 2024-12-27Remote policy: Partial remoteWho You AreYou’re a skilled Senior Backend Engineer with a solid foundation in NodeJS and a desire to make a meaningful impact in a fast-moving startup environment. You thrive in settings that encourage autonomy, ownership, and innovation, and...

  • Quality Assurance Automation Engineer

    4 meses atrás

    Lisbon, Portugal Landing.jobs Tempo inteiro

    At Hiscox (Permanent), in Lisbon, PortugalExpires at: 2025-02-19Remote policy: Partial remoteHISCOX is an international insurer specialized in the market of luxury goods & property, and high-end professional insurance. As experts in risk, we give people and businesses the confidence to realise their ambitions. With offices in 9 European countries, we have a...

  • Network Engineer

    2 meses atrás

    Lisbon, Portugal Landing.jobs Tempo inteiro

    At FCCN, serviços digitais da FCT (Permanent), in Lisbon, PortugalExpires at: 2025-02-06Remote policy: Partial remoteFCCN, the digital services of FCT – Fundação para a Ciência e Tecnologia (Foundation for Science and Technology), has the primary mission of equipping the Portuguese academic and research communities with the technological tools that...

  • Turkish Customer Support in Lisbon

    4 semanas atrás

    Lisbon, Portugal Cross Border Talents Tempo inteiro

    Responsibilities: Provide support to small and medium-sized businesses (SMBs) to help them grow their businesses across multiple channels - chat, email and phone;Support and expand the self-serve advertising base for SMB clients in the online and digital advertising domain;Provide pre and post-sales support for all self-service products;Provide product and...

  • Lead Infrastructure Engineer

    2 meses atrás

    Lisbon, Portugal Landing.jobs Tempo inteiro

    At Arcesium (Permanent), in Lisbon, PortugalExpires at: 2024-12-04Remote policy: Partial remoteArcesium launched with the mission to power the entire investment lifecycle. Building on a platform developed and tested by the D. E. Shaw group, we received additional equity backing from a second seed client, Blackstone Alternative Asset Management. J.P. Morgan,...

  • Senior Engineer

    4 semanas atrás

    Lisbon, Portugal Grupo Data Tempo inteiro

    Muito Gosto! Somos o Grupo DATA!O nosso propósito é simplificar a vida dos nossos clientes e fazemos isso em todo o mundo, através das nossas soluções de TI.Somos uma multinacional que opera activamente em Portugal, e estamos em constante expansão!Adoramos trabalhar com grandes empresas e fazer crescer as empresas com as quais colaboramos....

  • Software Engineer

    2 meses atrás

    Lisbon, Portugal Landing.jobs Tempo inteiro

    At OutSystems (Contractor), in Lisboa, PortugalExpires at: 2024-11-19Remote policy: Partial remoteWe are looking for an Associate Software Engineer based in Portugal.About This Role:As a Software Engineer you’ll be a member of the group of teams responsible for developing the next generation of capabilities of one of our platform components.If you are a...

  • DevOps Engineer with Russian

    4 semanas atrás

    Lisbon, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment is working with an award winning liquidity and technology solutions company who is seeking to onboard a Russian speaking DevOps Engineer to join their team.Position: DevOps Engineer Location: Remote/ GMT +4 timezone (+- 1 HR)Employment type: Full-time Remuneration: Base salaryDUTIES AND RESPONSIBILITIES:Oversee the maintenance...

  • Customer Support Specialist

    4 semanas atrás

    Lisbon, Portugal Cross Border Talents Tempo inteiro

    We are a leading provider of telecom products, dedicated to delivering exceptional service and innovative solutions to our customers. Our team in Porto is expanding, and we're looking for enthusiastic individuals to join us in supporting our growing customer base. Position: Customer Support Specialist Location: Porto, Portugal Schedule: Days: Monday to...

  • Customer Support Agent with German

    4 semanas atrás

    Lisbon, Portugal Salve.Inno Consulting Tempo inteiro

    Join the team as a Customer Support Agent with proficiency in German. This crucial role ensures our customers receive outstanding service and support, enhancing satisfaction and fostering loyalty as we strive for excellence.Primary ResponsibilitiesEngage with customers through multiple channels (phone, email, and chat).Ensure a high level of customer...

  • Senior Full-Stack Engineer

    4 semanas atrás

    Lisbon, Portugal ART2HIRE Tempo inteiro

    Our Client, a Silicon Valley startup that transforming the way organizations tap into their people's potential through AI-driven coaching solutions., is now looking for an experienced Full-Stack Engineer to join their team.Location: Portugal, Europe, Brazil Type: Full-time, RemoteStart date: ASAPAbout the company and project: The platform utilizes...

  • Technical Customer Support Representative

    4 semanas atrás

    Lisbon, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard Czech speaking Technical Customer Support Representative for their Lisbon office. Position: Technical Customer Support RepresentativeLocation: Lisbon, PortugalEmployment type: Full-time Remuneration: Base salary. DUTIES AND RESPONSIBILITIES: Assist...

Application Support Engineer

5 meses atrás

Lisbon, Portugal ALTER SOLUTIONS Tempo inteiro

Job Description

APPLICATION SUPPORT ENGINEER

Working from Portugal integrated with the IT Finance Department, you integrate the Resources and Skills Department as an Application support engineer to ensure the common tasks of an application support engineer.

Available to travel within and outside Portugal, work remotely and in an
hybrid model (office and remote working).

Mission Aim your efforts to manage the best procurement management ecosystem with 2 applications – Scoops and Skipper.

Guarantee the best effort on performance and operational monitoring over the allocated period by ensuring responsiveness to the evolution requests, corrective maintenance requests, restoration of service and in compliance with defined SLAs:
• Assess the risks that may arise during your work and on the scope of responsibility.
• Guarantee the objectives and the deadlines of deliveries by guaranteeing the respect of the SLAs and its regression testing within the pre-determined test coverage ratio.
• Identify and request essential resources.
• Develop the functional or technical macro-solution (depending on its field) by seeking, if necessary, the necessary resources and expertise
• Validate the solution, the functional or technical hypotheses (depending on its field)
• Guarantee the updating of deliverables specific to the operation of the RUN according to norms and standards. Be an actor in the rise of his skills (functional and technical) on your perimeter (new project, extension perimeter, etc.):
• Manage or participate in meetings and committees related to its scope of intervention.

Contribute to communication around his profession:
• You guarantee communication to the various stakeholders at the frequency defined with customers (business lines and manager) Organize documentation/knowledge base of the solutions within his scope
• Keep it updated with the most FAQ from our clients and Bug fixing information.
• Prepare technical documentation.
• Continuous improvement approach, reducing the incidents.
• Challenge the team and share ideas.

Qualifications

Mandatory: 

• University graduation on IT related field.
• At least 3+ years of experience in similar position.
• Purchasing and management control experience
• Experienced in Application production run support, acting as Technical Leader.
• Accounting scope knowledge would be a plus.
• Excellent interpersonal and communication skills to establish and maintain collaborative work relationships at all levels, namely:
a. Meetings managements.
b. publicly present, explain and learn business matters.
c. Produce and follow up meeting’s outcomes and inputs
(meeting minutes, requests, business analysis, etc.)
d. Incident management

• Tools: Service Now, Jira Lanta, Oracle with PL SQL knowledge
(advanced level), PowerBI knowledge will be a plus.

• French (B2)

Optional: 
• Previous background as a Technical Leader on software
development
• Knowledge of Purchasing Software, , Ivalua
• Experience with Oracle DB
• Experience with test tools and frameworks.