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French-Speaking Customer Advisor
1 semana atrás
Location: Braga, Portugal
Start Date: 26/06/2024
Position Overview:
Join our team as a Customer Support Advisor for a leading global home furnishings retailer. In this fully remote role based in Braga or in Portugal, you will be the first point of contact for our customers and a vital brand ambassador. If you enjoy delivering excellent customer service, this is your opportunity.
Key Responsibilities:
- Enthusiastically and professionally assist customers through inbound calls.
- Provide information about products and attempt to close sales over the phone.
- Support customers with delivery issues, including tracking deliveries, resolving delivery problems, and checking stock availability.
- Troubleshoot issues and provide support for account management and software functionality.
- Deliver accurate and real-time responses to customer inquiries.
- Keep detailed records of customer interactions and actions taken.
Key Requirements:
- Fluent in French
- Available to start on 26/06/2024
- Valid work permit in Portugal
Benefits:
- Performance and position bonuses
- Meal allowance
- Transportation bonus
- Work fully remote from Braga (or Remote in Portugal)
How to Apply:
Interested candidates should submit their resume and a cover letter detailing their relevant experience and availability to start. For more details, feel free to contact me: khan.guseinov@cbtalents.org.
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