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Junior Social Media Specialist

3 meses atrás

Lisbon, Portugal Cross Border Talents Tempo inteiro

Key Responsibilities:

  • Review and moderate user-generated content in Dutch, ensuring it complies with community standards and platform policies.
  • Identify inappropriate or harmful content and take the necessary actions to address it, including escalation when needed.
  • Provide constructive feedback to improve content quality and user interaction.
  • Collaborate with cross-functional teams to continuously refine moderation processes and best practices.
  • Stay updated on platform policies, trends, and community standards.
  • Keep accurate documentation of moderation activities and contribute to regular reporting on the team’s performance.

Requirements:

  • Native Dutch speaker with strong communication skills, both written and verbal.
  • B2 proficiency in English; additional language skills are a plus.
  • Detail-oriented, with strong analytical skills to quickly identify issues.
  • Prior experience in content moderation, customer service, or a similar field is highly desirable.
  • Ability to work both independently and within a collaborative team setting.
  • Familiarity with online platforms, social media, and content creation trends.
  • Committed to maintaining a respectful, safe, and inclusive online environment.

What We Offer:

  • Competitive salary with performance-based bonuses.
  • Comprehensive training and ongoing support for your professional development.
  • Health insurance, wellness programs, and employee discounts.
  • Career growth opportunities within an international and inclusive team.
  • A modern and friendly work environment in the heart of Lisbon.