Content moderator
2 meses atrás
Looking for an experience abroad ? Ready to start a new journey in Lisbon, then this opportunity is for you
For one of the most popular social media video app you will be responsible of the content moderation.
Together with your colleagues you will be part of a team ensuring a competent and excellent content moderation service, in order to grant that all the platform compliance regulations are followed. You will also provide a friendly customer service experience answering customers queries with the intention of questions or doubts regarding the platform policies and/or enforcement appeals, both in Polish and English.
Part of your daily activities will be:
Reviewing content (videos, image, text and audio);
Responding to customer inquiries regarding Trust & Safety actions, such as abuse reports and enforcement appeals;
Liaising with internal teams to ensure user and brand safety;
Able to provide services on a 24/7 shift rotation;
Disclaimer: please note that these tasks involve extensive exposure to sensitive content, including but not limited to vulgar content, violence and fake news.
Requirements:
Fluency in Polish both written and spoken (C1 minimum), with a professional level of English (B2).
Being in possession of a Portuguese residence card or EU passport
Benefits:
Competitive salary
- Relocation package with Flight reimbursement once a year; apartment in Lisbon; pick up at the airport; language classes and various internal activities .
- Christmas and Holiday allowances. Paid out by default in monthly installments.
Health Insurance since day one of the Employment Contract.
Meal Allowance.
Interested by this opportunity? Apply now or contact me at claire.sochaczek@cbtalents.com
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