Customer Delight for Social Media
3 semanas atrás
We Talent Spirit
You are Italian speaker and you are a Social Media addict? We are recruiting Customer Delight for Social Media - Italian speaking to Lisbon in Portugal.
Your working day:
Provide support to small and medium-sized businesses (SMBs) to help them grow across multiple channels - chat, email and phone;
Support and expand the self-serve advertising base for SMB clients in the online and digital advertising domain;
Provide pre and post-sales support for all self-service products;
Provide product and tool support to enhance clients’ experience;
Identify trends and solve problems facing multiple SMB clients;
Resolve customer issues in a timely manner, pro-actively communicate to clients on progress and pro-actively identify areas where clients can improve usage of our solutions.
Provide vital product insights and feedback from customers to engineering.
What you need to know to have a chance of getting this job:
Fluent in Italian C2 & good English
Great communication
Aptitude for problem-solving
Excellent communication skills: verbal, written, listening skills
High school diploma or equivalent (mandatory)
Valid work permit in Portugal
You will benefit :
✅ 12-month renewable contract
✅ Work in office in sunny Lisbon
✅ Initial training during 3 weeks
✅ Work schedule : Monday to Sunday between 7am to 10pm // 8h per day with 2 days off per week // Rotating shift & Days off
✅ Private Heathcare & Dentalcare from contract signature
✅ Stable work and career progression;
✅ Great activities
And for candidates abroad ..
Airport Pick-up
Flight refund after 9 month in the company
Accommodation in a room in a flat shared with others employees
Starting date : June 10th
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