Customer Service Agent International

Há 1 mês


Lisbon, Portugal SIXT Portugal Tempo inteiro
Job Description

Für die Betreuung unserer Kunden bei Mieten im Ausland suchen wir ab sofort einen überzeugenden, qualifizierten und äußerst serviceorientierten Customer Service Agent International (m/w/d).

Was Du bei uns machst:

  • Du betreust einen internationalen Privat- und Firmenkundenkreis individuell und selbstständig
  • Du beantwortest komplexe Kundenanfragen und Reklamationen zu Mieten auf dem gesamten Sixt-Globus per E-Mail und Brief auf Deutsch und Englisch kompetent und serviceorientiert
  • Du kümmerst Dich nachhaltig um die Steigerung der Zufriedenheit unserer Kunden und treibst die Kundenbindung aktiv voran

Was Du mitbringst: 

  • Du hast Spaß am Kundenkontakt und arbeitest selbständig, lösungs- und serviceorientiert
  • Du sprichst fließend Deutsch und Englisch
  • Du bist ein Organisationstalent, belastbar und äußerst zuverlässig
  • Du arbeitest gerne im Team
  • Du bist fit im Umgang mit den gängigen MS-Office Programmen

What we offer:

  • Generous Time Off Enjoy 28 days of vacation, an additional day off for your birthday, and 1 volunteer day per year
  • Work-Life Balance Benefit from a hybrid working model with no dress code
  • Permanent Contract & Competitive Compensation Our employment contract is permanent from the start. Enjoy above-average compensation with performance-related bonuses
  • Great Employee Benefits Access discounts on SIXT rent, share, ride, and SIXT+, along with partner discounts
  • Training & Development Participate in training programs designed for your personal growth and development
  • Health & Well-being Private health insurance to support your well-being, plus the Coverflex advantage system

Additional Information

About us:
We are a leading global mobility service provider with sales of €3.07 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our customers access to our fleet of 222,000 vehicles, the services of 1,500 cooperation partners and around 1.5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,098 rental stations. At SIXT, a first-class customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight. Want to take off with us and revolutionize the world of mobility? Apply now



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