Customer Service Agent in Lisbon

7 meses atrás


Lisbon, Portugal Blu Selection Tempo inteiro

Are you interested in helping people to get the most easy and enjoyable customer experience? Would you like to work in the sunny capital of Portugal, Lisbon and provide efficient, quick and friendly service to customers as well as building strong relationships with them?

A multicultural leading company in customer acquisition management, customer care, technical support, debt collection, social media services is recruiting passionate new talents from all over the world who are looking forward to building a new career.

Tasks

Your responsibilities and impact as Customer Service Agent will be:

  • Assisting customers with their requests by email, phone and live chat
  • Collecting and updating customer data
  • Providing product information to the customer (e.g. subscription, payment and technical requirements)
  • Ensuring excellent customer satisfaction by responding in an appropriate and friendly manner.
Requirements

Skills, qualifications and interests you need to succeed in this role:

  • EU Citizenship or valid residency card
  • Native level of French and a good level of English.
  • Knowledge of the value and impact that a good customer experience can create.
  • Having a strong interest in new technologies.
  • Being an attentive listener, comfortable and skilful at communicating with people.
  • Having a drive for excellence and professionalism.
  • Being a real team player and committed to your work.
  • Excitement about intercultural communication and the expatriate lifestyle.
  • Living in or willing to relocate to Lisbon for an international career and life experience.
  • Having a valid Portuguese work permit (required).
Benefits

What’s in it for you?

  • A fixed-term contract that is renewable every year.
  • Working Hours: Full time (40h/week) on rotating shifts (depending on the project).
  • Training: Have a kick-start your career with the intensive training that the company offers to their new employees.
  • Salary Conditions (*): You have 2 options: Including free accommodation (shared flat, all bills included): 1040€ gross/month. Excluding accommodation: 1240€ gross/month
  • Relocation Package for International Candidates:
  • Reimbursement of your initial flight expenses after 9 months.
  • Airport pick-up.
  • Yearly two-way flight ticket back to your home country (within the EU).
  • Help in paperwork, opening bank account, etc. upon your arrival.
  • Extra Perks:
  • Private health insurance after 6 months of contract which is extra to the standard insurance
  • Free Portuguese lessons, cooking classes, sports activities and social events organized by the company.
  • Portuguese public holidays and 22 days of paid holidays.

Is this project not the best fit for you? Feel free to check our other opportunities for French speakers in Portugal or send us your CV to be considered for other projects or future opportunities.



Blu Selection is an international recruitment company based in Barcelona, Paris, Berlin & Amsterdam dedicated to connecting international candidates and companies.



  • Lisbon, Portugal Best Hire Tempo inteiro

    Job Opportunity: French Customer Service Agent On-Site in Lisbon Location: Lisbon, Portugal Position: French Customer Service Agent Languages Required: Fluent French, Proficient English Work Type: Full-time, On-site Are you looking for an exciting career opportunity in one of Europes most vibrant cities? Join our team in Lisbon, the sunny capital of...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    We are seeking a motivated and customer-oriented individual to join our team as a Czech-speaking Customer Service Agent in Lisbon. As a Customer Service Agent, you will play a crucial role in ensuring a seamless and positive experience for our Czech-speaking customers. You will be responsible for addressing customer inquiries and resolving issues via...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    We are seeking a motivated and customer-oriented individual to join our team as a Czech-speaking Customer Service Agent in Lisbon. As a Customer Service Agent, you will play a crucial role in ensuring a seamless and positive experience for our Czech-speaking customers. You will be responsible for addressing customer inquiries and resolving issues via...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Description Are you interested in helping people to get the most easy and enjoyable customer experience? Would you like to work in the sunny capital of Portugal, Lisbon and provide efficient, quick and friendly service to customers as well as building strong relationships with them?Your responsibilities and impact as Customer Service Agent will...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    You are passionate about beauty and make-up and want to share your knowledge with other people?You are interested in being part of a multicultural team in a company that works alongside well-known?Do you want to relocate to the beautiful capital of Portugal – Lisbon?Then this could be the perfect opportunity for you to have the experience of a...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Your responsibilities and impact as a B2 B Customer Service Agent will be: Assist customers via phone, email, and chat on all their queries related to their orders, subscriptions, and invoices. Deliver a high quality of service to ensure a superior customer experience. Follow up customer queries until they are fully resolved and meet commitments within...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Your responsibilities and impact as Customer Service Agent will be: Assisting customers with their requests by email, phone and live chat. Collecting and updating customer data. Providing product information to the customer (e.g. subscription, payment and technical requirements). Ensuring excellent customer satisfaction by responding in an appropriate and...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    We are seeking a motivated and customer-oriented individual to join our team as a Polish-speaking Customer Service Agent in Lisbon. As a Customer Service Agent, you will play a crucial role in ensuring a seamless and positive experience for our Polish-speaking customers. You will be responsible for addressing customer inquiries and resolving issues via...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    “To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity.”Have you always dreamt of moving abroad and living in a warm climate? This Customer Service job lets you work under the Portuguese sun while living in Portugal's vibrant capital.Your responsibilities and impact as a Customer...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Your responsibilities and impact as a B2B Customer Service Agent will be:Assist customers via phone, email, and chat on all their queries related to their orders, subscriptions, and invoices.Deliver a high quality of service to ensure a superior customer experience.Follow up customer queries until they are fully resolved and meet commitments within agreed...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    Cross Border Talents is recruiting Dutch Customer Support Agents to work in Lisbon, Portugal.Are you passionate about costumer support and technologies? Would you like to join one of the top BPO companies in Lisbon? Our client is a global leader and one of the biggest companies in Portugal. Your mission as a customer support agent is to support their...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Your responsibilities and impact as Customer Service Agent will be:Assisting customers with their requests by email, phone and live chat.Collecting and updating customer data.Providing product information to the customer (e.g. subscription, payment and technical requirements).Ensuring excellent customer satisfaction by responding in an appropriate and...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Your responsibilities and impact as a Pharmaceutical Customer Service Agent  will be: Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by;  Answering incoming queries from customers and give information via email and phone (B2 C) Being sensitive, patient...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    “To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity.”Have you always dreamt of moving abroad and living in a warm climate? This Customer Service job lets you work under the Portuguese sun while living in Portugal's vibrant capital.Your responsibilities and impact as a Customer...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Your responsibilities and impact as a Pharmaceutical Customer Service Agentwill be:Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by;Answering incoming queries from customers and give information via email and phone (B2C)Being sensitive, patient and...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    Are you passionate about costumer support and technologies? Would you like to join one of the top BPO companies in Lisbon? Our client is a global leader and one of the biggest companies in Portugal.Your mission as a Customer Support Agent is to support their activities offering the best quality service to their customers, while working with prestigious...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    We are seeking a motivated and customer-oriented individual to join our team as a Polish-speaking Customer Service Agent in Lisbon. As a Customer Service Agent, you will play a crucial role in ensuring a seamless and positive experience for our Polish-speaking customers. You will be responsible for addressing customer inquiries and resolving issues via...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    Are you passionate about costumer support and technologies? Would you like to join one of the top BPO companies in Lisbon? Our client is a global leader and one of the biggest companies in Portugal. Over the last years, they have been recognised as an excellent company to work for and one of the best costumer services provider company, considered several...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    Are you passionate about costumer support and technologies? Would you like to join one of the top BPO companies in Lisbon? Our client is a global leader and one of the biggest companies in Portugal. Over the last years, they have been recognised as an excellent company to work for and one of the best costumer services provider company, considered several...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    Are you passionate about costumer support and technologies? Would you like to join one of the top BPO companies in Lisbon? Our client is a global leader and one of the biggest companies in Portugal. Over the last years, they have been recognised as an excellent company to work for and one of the best costumer services provider company, considered several...