Italian Speaking Customer Agent

Há 1 mês


Lisbon, Portugal Eco Plus Solutions AB Tempo inteiro

Join a forward-thinking and dynamic company that values both customer satisfaction and employee development. As a key player in the streaming industry, we provide top-tier services to clients worldwide. We are proud of our diverse and inclusive culture and are excited to welcome dedicated individuals to our team.

Job Description: We are looking for a customer-centric and proactive Italian Speaking Customer Agent to join our team in Lisbon. The ideal candidate will be passionate about delivering exceptional customer service and possess excellent communication skills. As a Customer Agent, you will be the primary point of contact for our customers, addressing their inquiries, resolving issues, and providing comprehensive information about our streaming products and services.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and chat.
  • Provide accurate and timely information about products, services, and company policies.
  • Efficiently and professionally resolve customer complaints and issues.
  • Maintain detailed and accurate records of customer interactions and transactions.
  • Collaborate with other departments to ensure customer satisfaction and resolve complex issues.
  • Identify opportunities to improve the customer experience and propose proactive solutions.
  • Stay updated with product knowledge, company updates, and industry trends.

Requirements:

  • Fluency in Italian and proficiency in English (both written and spoken).
  • Previous experience in customer service or a related field is preferred.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to work independently and as part of a remote team.
  • Proficiency in customer service software, CRM systems, and Microsoft Office Suite.
  • Reliable high-speed internet connection and a quiet workspace.

Benefits:

  • Competitive salary and performance-based bonuses.
  • 2000 sign-on bonus.
  • Comprehensive training and continuous professional development.
  • Supportive and inclusive company culture.
  • Health and life insurance coverage.
  • Relocation package for those moving from abroad, including flight tickets to Lisbon and accommodation support.

If you are a dedicated individual with a passion for providing exceptional customer service, we would love to hear from you.



  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    We are seeking a motivated and customer-oriented individual to join our team as a Italian-speaking Customer Advisor Agent in Lisbon. As a Customer Advisor Agent, you will play a crucial role in ensuring a seamless and positive experience for our Italian-speaking customers. You will be responsible for addressing customer inquiries and resolving issues via...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    We are seeking a motivated and customer-oriented individual to join our team as a Italian-speaking Customer Advisor Agent in Lisbon. As a Customer Advisor Agent, you will play a crucial role in ensuring a seamless and positive experience for our Italian-speaking customers. You will be responsible for addressing customer inquiries and resolving issues via...


  • Lisbon, Portugal Recruitment Direct Tempo inteiro

    Italian Speaking Content Moderators - Office basedLisbon, PortugalOur client is recruiting Italian speakers.Gross salary per month is €1040 + free accommodation for the whole 12 month contract (own room in a shared house/apartment)Our client based in Lisbon is recruiting for Italian Speaking Customer Service Advisors. Job DutiesDealing with customers over...


  • Lisbon, Portugal DKR Tempo inteiro

     German/Dutch/Italian speaking Customer Support Agent  Position: Customer Support Agent Location: Lisbon (Santos), Portugal Employment type: Full-time REQUIREMENTS: Native/fluent in German/Dutch/Italian (C1), both oral and written. Fluent in English (at least B2 level)Previous experience in same / similar roles is highly desired OFFER: Excellent...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    Are you an Italian speaker with a zest for excellence in customer service? Elevate your career as an Italian-Speaking Customer Advisor in the vibrant e-commerce landscape of Lisbon! This opportunity beckons both seasoned professionals and newcomers, as prior experience is not obligatory. Immerse yourself in the lively ambiance of Lisbon, enjoying competitive...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    Italian-Speaking Customer Service Representative for Streaming Platform Location: Lisbon, Portugal (On-Site) Start Date: July 31, 2024 Position Overview: We are seeking a highly motivated and customer-focused Italian-speaking Customer Service Representative to join our team at a leading Streaming Platform in Lisbon. As a Customer Service Representative, you...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    Cross Border Talents is hiring Italian speakers! Join our client's vibrant team in Lisbon, a city renowned for its stunning coastline, rich history, and lively culture. Our company is at the forefront of BPO industry, committed to delivering exceptional service and creating delightful experiences for our customers around the globe. We are seeking a...


  • Lisbon, Portugal Eco Plus Solutions AB Tempo inteiro

    Join a dynamic and innovative company that values customer satisfaction and employee growth. We are a leading firm in the streaming industry, providing exceptional services to clients worldwide. We pride ourselves on our diverse and inclusive culture, and we are looking for dedicated individuals to join our team. Job Description: We are seeking a motivated...


  • Lisbon, Portugal ELIKYA RECRUITMENT Tempo inteiro

    Italian Speaking Customer Service Advisor | Move to PortugalFantastic opportunity to work for one of the largest insurance companies present on the European and American continents, in Lisbon, Portugal. The company covers and manages the risks of its multiple clients by offering damage and liability insurance to individuals and businesses, health and...


  • Lisbon, Portugal SIXT Portugal Tempo inteiro

    Job DescriptionWE ARE GROWING FURTHER and we are looking for YOU! Would you like to ensure that Harry and Megan can take all of their furniture to their first flat together, without anything getting broken? Or give Family Smith a memorable holiday experience when they are traveling with their children for the first time? Or help Ms. Meyers get to her...

  • Customer Service Agent

    4 semanas atrás


    Lisbon, Portugal SIXT Portugal Tempo inteiro

    Job DescriptionWE ARE GROWING FURTHER and we are looking for YOU! Would you like to ensure that Harry and Megan can take all of their furniture to their first flat together, without anything getting broken? Or give Family Smith a memorable holiday experience when they are traveling with their children for the first time? Or help Ms. Meyers get to her...


  • Lisbon, Portugal Patrique Mercier Recruitment Tempo inteiro

    Patrique Mercier Recruitment, a project owned by The House of Mercier, is seeking an Italian Speaking Freelance Recruiter to join our team. As the leading agency for candidates seeking jobs in their native language in other countries, Patrique Mercier Recruitment specializes in various industries such as social media, gaming, healthcare, retail & e-retail,...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    Join our vibrant team as an Italian-Speaking Customer Advisor in the bustling city of Lisbon, Portugal. We are a leading provider of customer support services for the e-commerce industry, dedicated to delivering exceptional service and enhancing the shopping experience for our clients worldwide. As we continue to expand our operations, we are looking for...


  • Lisbon, Portugal Multilingual Jobs Worldwide Tempo inteiro

    Description Do you have a consistently customer-oriented communication style and a solution-oriented and independent way of working? Being the first point of contact for customers comes naturally to you? This job offers you the opportunity to represent a major German bank and take care of all customer matters.We are currently looking for...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    Job Title: Italian-speaking Customer Advisor About Us: Cross Border Talents (CBT) provides international recruitment solutions for Engineering, Information Technology, and Multilingual Customer Support profiles. By facilitating global talent mobility and maintaining an efficient cross-border recruitment process, CBT supports both talent and companies in...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    Join our energetic team as an Italian-Speaking Customer Advisor in the vibrant city of Lisbon, Portugal. We are a top provider of customer support services for the e-commerce industry, dedicated to delivering exceptional service and enhancing the shopping experience for customers worldwide. As our operations continue to grow, we are seeking passionate...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    Location: Lisbon, Portugal Schedule: Monday to Friday: 08:00 to 17:00 Language Requirements: Italian (Native proficiency)English (B2 level) Compensation and Benefits: Base Salary: 12 600EUR per annumMeal Allowance: 1908,72 EUR per annumPosition Bonus: 1 500 EUR per annumPerformance Bonus: 175 EUR per 12 monthsHealth Insurance: Provided after 6...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    Are you fluent in Italian and ready to embark on an exciting career journey? Join us as an Italian-Speaking Content Moderator and become a pivotal force in the digital world, right here in vibrant Lisbon! This on-site opportunity invites candidates without prior experience, offering an enriching relocation package for those arriving from abroad. Immerse...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    Our clients belong to the top 500 business companies in the sectors of IT, telecommunications, e-commerce, automotive, and financial services. We are a multicultural company, collaborating with employees from over 29 different nationalities. We offer a great work environment with modern offices, a dynamic and youthful approach, and true career opportunities....


  • Lisbon, Portugal portugal.xpatjobs Tempo inteiro

    Passionate about Customer Care and looking for a new challenge in vibrant Lisbon? Be responsible for the needs of the customers and find the best solution to make them happy again.Your responsibilities and impact as a Customer Service Agent will be:Providing excellent customer serviceEnsuring high quality customer serviceHandling requests and complaintsBeing...