Customer support with a Native level of French

2 meses atrás

Faro, Portugal Talent Search People Tempo inteiro

Our client is a leading company in digital services based in Faro (Portugal) and has been in the market for over 20 years.

Tasks

During your day-to-day:
- You will provide technical support to our customers via phone regarding web domains, email, hosting, servers and web creation tools
- You will be attentive to our customers' needs in order to offer them solutions tailored to their needs.
- You will resolve any incidents on the products acquired by our clients
- You will establish an excellent relationship with the customers
- You will be working hand in hand with other departments to achieve our sales and customer satisfaction goals.
- You will be keeping an eye on emerging sales opportunities and turning them into concrete actions.

Requirements

You're the person we're looking for if:
- You have a native level of French
- You're experienced in Customer Service (if not, a strong customer-oriented mindset is required)
- You're highly motivated to establish a relationship with the customers
- You have excellent communication and problem-solving skills
- You're patient and proactive
- You're passionate about helping others and keen on ensuring customer satisfaction
- You're a strong team player and attentive to detail
- You have basic IT skills and are motivated to learn

Benefits

We're offering:
- You'll work mostly remotely (near Faro)
- You will get a Competitive Base Salary + Commissions bonus
- You will get Health Insurance
- You will get a Meal allowance
- You'll get Training
- You'll get free English classes
- You'll have a fixed schedule: Monday - Friday
- You will be part of a stable and multicultural company



Talent Search People is an international recruitment and human resources consultancy founded in 2006 with the aim of finding talent and turning it into an opportunity. We are committed to multiculturalism and innovation.

Thanks to our team of more than 70 professionals we carry out our mission and commitment to help, advise and accompany our partners in the process of attracting talent both nationally and internationally.

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