Dutch Speaking Customer Advisor

Would you like to embark on a fulfilling career representing some of the world's most thrilling brands?
We're seeking a Customer Advisor to deliver exceptional customer support, ensuring high standards and continual performance enhancement.
If you have a passion for assisting others and a sense of curiosity, we're an ideal fit for you.

Grow with us, show off your skills, build your career path, and enjoy every moment in a people-focused global company.

Responsibilities:

If you are selected as a Dutch Speaking Customer Support Advisor, you will be responsible for the tasks below:

• Engage with customers to provide guidance and knowledge of products and services by incoming calls or emails.
• Review requests, make appropriate decisions, and process accordingly.
• Work on continuous improvement for customer satisfaction

Requirements

To be selected as a Dutch Speaking Customer Support Advisor, you need to meet the requirements below:

• Near-native level of Dutch (written and oral)
• Advanced level in English (B2).
• Previous customer experience is a plus.
• Excellent verbal and writing skills coupled with a formal and diplomatic stance.
• Be proactive, self-motivated, and a great team player.

Benefits

• Strong compensation package (14 monthly payments per year plus bonus)
• Monthly meal allowance provided through voucher cards (net amount)
• Access to private health insurance after 6 months
• Personal and career development programs with mentoring support for skill enhancement
• Opportunity to engage in an expanding multicultural project
• Work in a diverse environment with people from over 75 nationalities
• We promote inter-company mobility to work at any of our sites around the world
• Workplace:
  Work remotely in Portugal. Candidates need to be based in Coimbra or below Coimbra.