Customer Support Agent with Dutch
2 semanas atrás
In collaboration, we are thrilled to partner with a leading multinational technology company to recruit a Dutch-speaking Customer Support Agent for their Lisbon team.
Position: Customer Support Agent
Location: Lisbon, Portugal
Employment Type: Full-time
Role Overview
As a Customer Support Agent, you will be the voice of premium customer care, assisting clients who hold a premium membership with a top streaming platform. Your primary role will be to handle customer inquiries through multiple channels, such as phone, email, and chat, ensuring each interaction is seamless and enjoyable. By identifying customer needs, providing quick and efficient solutions, and re-assigning complex cases as needed, you’ll be essential in creating a superior support experience. You'll document interactions and categorize issues, collaborating with engineering teams to resolve any technical bugs.
Key Responsibilities
- Engage with customers across communication channels, ensuring swift and effective support.
- Troubleshoot technical issues and provide clear, accessible solutions.
- Collaborate with team members and other departments for seamless problem resolution.
- Document actions, identify recurring issues, and categorize bugs for engineering review.
Requirements
- Native/fluent Dutch with strong English proficiency (B2+).
- Excellent communication skills, capable of translating technical information for any audience.
- Adaptive, resourceful personality with the ability to thrive under pressure.
- Previous contact center experience is not required—comprehensive training provided.
Benefits
- Competitive salary and performance-based bonus.
- Meal and transportation allowance.
- Private health insurance and relocation assistance.
- Supportive team environment with rotational shifts (Mon-Sat, 7 AM–7 PM).
Join a dynamic, innovative team and enjoy the opportunity to make every customer experience memorable
-
Customer Support Agent with Dutch
Há 1 mês
Lisbon, Portugal Wibit Consulting & Services (WibitCS) Tempo inteiroIn collaboration we are working with a leading multinational technology business that is looking to recruit a Dutch-speaking Customer Support Agent for their office in Lisbon. The successful employee would support customers who own a premium membership of a streaming platform. Position: Customer Support AgentLocation: Lisbon (Santos), PortugalEmployment...
-
Customer Support Agent
Há 3 dias
Lisbon, Portugal David Kennedy Recruitment Tempo inteiroDavid Kennedy Recruitment is working with a leading multinational technology business that is looking to recruit a Dutch-speaking Customer Support Agent for their office in Lisbon. The successful employee would support customers who own a premium membership of a streaming platform. Position: Customer Support Agent Location: Lisbon, Portugal Employment...
-
Dutch Customer Support Agent
6 meses atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroCross Border Talents is recruiting Dutch Customer Support Agents to work in Lisbon, Portugal.Are you passionate about costumer support and technologies? Would you like to join one of the top BPO companies in Lisbon? Our client is a global leader and one of the biggest companies in Portugal. Your mission as a customer support agent is to support their...
-
Customer Support Agent with German
Há 1 mês
Lisbon, Portugal Wibit Consulting & Services (WibitCS) Tempo inteiroIn collaboration we are working with a leading multinational technology BPO business that is looking to recruit a Dutch-speaking Customer Support Agent for their office in Lisbon. The successful employee would be managing a social media part of a popular streaming service platform.DUTIES AND RESPONSIBILITIES:Communicate with customers using various channels...
-
Dutch Customer Support Agent
Há 1 mês
Lisbon, Portugal Kulture Talent Tempo inteiroTasksMaintaining a positive, empathetic, and professional attitude toward customers at all timesResponding promptly to customer inquiriesCommunicating with customers through various channels email, phone and chatAcknowledging and resolving customer complaintsKnowing our products inside and out so that you can answer questionsProcessing orders, forms,...
-
Senior Customer Support Agent
2 semanas atrás
Lisbon, Portugal Snaphunt Tempo inteiroThe OfferHealth Insurance & Life Insurance & Family Plan (Spouse and Children)Relocation package: refund of up to 2000 euros with the first payslip, assistance in finding accommodation, support in obtaining NIF (Portuguese tax number) and NISS (required for residence permit)Meal allowance: 7.63 € per day of work, paid in 11 instances on a meal...
-
Customer Support with Dutch in Portugal
1 semana atrás
Lisbon, Portugal Smart-Recruitments Tempo inteiroJob DescriptionAre you fluent in Dutch and have strong communication skills? We have exciting job opportunities in Lisbon! Take the next step in your career by working with some of the top global brands.What You Will Do:- Communicate with customers via phone, chat, and email;- Monitor and resolve cases efficiently to ensure quick resolution;- Maintain...
-
Customer Support with Dutch in Portugal
2 semanas atrás
Lisbon, Portugal Talent Trail Tempo inteiroJob DescriptionAre you fluent in Dutch and have strong communication skills? We have exciting job opportunities in Customer Support! Take the next step in your career by working with some of the top global brands.What You’ll Do:- Communicate with customers via phone, chat, and email- Monitor and resolve cases efficiently to ensure quick resolution-...
-
Customer Support with Dutch in Portugal
2 semanas atrás
Lisbon, Portugal Talent Trail Tempo inteiroAre you fluent in Dutch and have strong communication skills? We have exciting job opportunities in Customer Support! Take the next step in your career by working with some of the top global brands.What You’ll Do:- Communicate with customers via phone, chat, and email- Monitor and resolve cases efficiently to ensure quick resolution- Maintain customer...
-
Customer Support with Dutch in Portugal
1 semana atrás
Lisbon, Portugal Smart-Recruitments Tempo inteiroJob DescriptionAre you fluent in Dutch and have strong communication skills? We have exciting job opportunities in Lisbon! Take the next step in your career by working with some of the top global brands.What You Will Do:- Communicate with customers via phone, chat, and email;- Monitor and resolve cases efficiently to ensure quick resolution;- Maintain...
-
Customer Support Agent with Italian
Há 1 mês
Lisbon, Portugal Wibit Consulting & Services (WibitCS) Tempo inteiroIn collaboration we are working with a leading multinational technology BPO business which is looking to recruit an Italian-speaking Customer Support Agent for their offices in Lisbon.Location: Lisbon, PortugalEmployment type: Full-timeRemuneration: Base salary.DUTIES AND RESPONSIBILITIES:Assist creators of a video content platform using multiple channels...
-
Lisbon, Portugal Red Frog Recruitment Tempo inteiroJoin Our Team and Get a Signing Bonus of €2,500! About Us Join one of the world’s largest social media platforms, a company that connects billions of people and fosters global communities. Our Lisbon office is hiring Dutch Customer Service Advisors to support users on the platform. As part of this exciting and dynamic environment, you will help...
-
Customer Support Agent with German
1 semana atrás
Lisbon, Portugal Salve.Inno Consulting Tempo inteiroJoin the team as a Customer Support Agent with proficiency in German. This crucial role ensures our customers receive outstanding service and support, enhancing satisfaction and fostering loyalty as we strive for excellence.Primary ResponsibilitiesEngage with customers through multiple channels (phone, email, and chat).Ensure a high level of customer...
-
Customer Support with Dutch in Portugal
Há 13 horas
Lisbon, Portugal Smart-Recruitments Tempo inteiroJob DescriptionAre you fluent in Dutch and have strong communication skills? We have exciting job opportunities in Lisbon! Take the next step in your career by working with some of the top global brands.What You Will Do:- Communicate with customers via phone, chat, and email;- Monitor and resolve cases efficiently to ensure quick resolution;- Maintain...
-
Customer Support Specialist
2 semanas atrás
Lisbon, Portugal Snaphunt Tempo inteiroThe OfferHealth Insurance & Life Insurance & Family Plan (Spouse and Children)Relocation package: refund of up to 2000 euros with the first payslip, assistance in finding accommodation, support in obtaining NIF (Portuguese tax number) and NISS (required for residence permit)Meal allowance: 7.63 € per day of work, paid in 11 instances on a meal...
-
Customer Support Specialist
2 semanas atrás
Lisbon, Portugal Job Squad Tempo inteiroMulti-Lingual recruitment company based in Copenhagen, Denmark, and Sliema, Malta. We are specialized in recruiting Scandinavians, Dutch, German, and Finnish to various positions around Europe. The core of the company is our mission to help people get a great job abroad and to feel safe in their transition to a life in a new country.The RoleYour daily work...
-
Senior Customer Support Agent
2 semanas atrás
Lisbon, Portugal Job Squad Tempo inteiroMulti-Lingual recruitment company based in Copenhagen, Denmark, and Sliema, Malta. We are specialized in recruiting Scandinavians, Dutch, German, and Finnish to various positions around Europe. The core of the company is our mission to help people get a great job abroad and to feel safe in their transition to a life in a new country.The RoleYour daily work...
-
Customer Support Agent with German
Há 1 mês
Lisbon, Portugal Wibit Consulting & Services (WibitCS) Tempo inteiroIn collaboration we are working with a leading multinational technology business that is looking to recruit a German-speaking Customer Support Agent for their office in Lisbon. The successful employee would support customers who own a premium membership of a streaming platform. Location: Lisbon (Santos), PortugalEmployment type: Full-timeDUTIES AND...
-
Customer Service Agent
Há 1 mês
Lisbon, Portugal 1GLOBAL Tempo inteiroWelcome to 1GLOBAL, a dynamic and innovative force in the intersection of telecommunications and technology. Founded by two visionary technology entrepreneurs, Hakan Koç and Pyrros Koussios, 1GLOBAL is a privately owned company with a clear mission to connect the world, seamlessly. With over 100 million dollars in revenue and being both profitable and cash...
-
Dutch - Customer Support with Signing Bonus - Lisbon, Portugal
4 semanas atrás
Lisbon, Portugal Red Frog Recruitment Tempo inteiroJoin Our Team and Get a Signing Bonus of €2,500!About UsJoin one of the world’s largest social media platforms, a company that connects billions of people and fosters global communities. Our Lisbon office is hiringDutch Customer Service Advisorsto support users on the platform. As part of this exciting and dynamic environment, you will help resolve user...