![careerxtra](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
2 semanas atrás
Job Opportunity: German-speaking Customer Service Representative
We are collaborating with a leading client to recruit a German-speaking Customer Service Representative to join their team in Lisbon. This role offers a blend of on-site and hybrid remote work, providing flexibility and a dynamic working environment.
Position: Customer Service Representative
Location: Lisbon, Portugal
Work Model: On-site, hybrid remote
Employment Type: Full-time
Remuneration: Base salary + bonuses
Duties and Responsibilities:
- Address customer inquiries through various channels (chat, email, phone) concerning products such as sports, casino, poker, and cashier operations.
- Evaluate specific concerns and take necessary actions to meet customer needs.
- Collaborate with teams across different locations to achieve aligned goals.
- Report system irregularities and customer-facing issues to the appropriate department.
- Adhere to Standard Operating Procedures (SOP) and maintain high-quality service delivery.
Requirements:
- Willingness and flexibility to work in shifts.
- Proficiency in German.
- Business standard English language skills.
- Excellent written and verbal communication skills.
- High interpersonal skills and ability to maintain a calm manner under pressure.
- Confidence in handling a wide range of customer inquiries.
- Ability to perform well in a multi-tasking, multicultural, and dynamic environment.
- A flexible, creative, and driven personality.
- General computer knowledge (MS Office, Internet).
- Interest in sports, casino, and poker products is a benefit; relevant training will be provided.
- Working schedule involves shift rotation 24/7, averaging 40 hours per week.
Offer:
- Permanent working contract.
- Monthly food allowance.
- Health insurance.
- One extra leave day per year on your birthday.
- Referral program.
- Home office flexibility: 2 days in the office and 3 days from home per week on average.
- Additional benefits: Access to LinkedIn Learning, Employee Assistance Tool, fruit and coffee in the office, protocols with local partners, and many others
-
Customer Service Agent
2 meses atrás
Lisbon, Portugal Customer Service Central Europe AUT Tempo inteiroEntain is one of the world’s largest sports betting and gaming groups, operating both online and in the retail sector. With offices across five continents and licences in more than 20 countries, we operate some of the most well-known and iconic brands in the industry with more than 250 years of combined history – names such as Ladbrokes, partypoker,...
-
Customer Service Agent
3 semanas atrás
Lisbon, Portugal Customer Service Central Europe AUT Tempo inteiroEntain is one of the world’s largest sports betting and gaming groups, operating both online and in the retail sector. With offices across five continents and licences in more than 20 countries, we operate some of the most well-known and iconic brands in the industry with more than 250 years of combined history – names such as Ladbrokes, partypoker,...
-
Customer Service Representative
Há 1 mês
Lisbon, Portugal Snaphunt Tempo inteiroThe OfferOpportunity within a company with a solid track record of performanceWork alongside & learn from best in class talentJoin a market leader within Other ServicesThe Job You will be responsible for : Building strong client relationships by providing customers with ongoing support and regular sharing of best practices, insights, and product...
-
Customer Service Representative
3 semanas atrás
Lisbon, Portugal Snaphunt Tempo inteiroThe OfferOpportunity within a company with a solid track record of performanceWork alongside & learn from best in class talentJoin a market leader within Other ServicesThe Job You will be responsible for : Building strong client relationships by providing customers with ongoing support and regular sharing of best practices, insights, and product...
-
French-Speaking Customer Service Representative in Lisbon
4 semanas atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroUrgent Announcement: Seeking French-Speaking Customer Service Representative in LisbonDynamic company urgently seeks a French-speaking Customer Service Representative to join our team in Lisbon.Position: Customer Service Representative (CS)Location: Lisbon, PortugalRequirements:Must have a European Union residency permit or a valid residence permit.Excellent...
-
French-Speaking Customer Service Representative in Lisbon
2 semanas atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroUrgent Announcement: Seeking French-Speaking Customer Service Representative in Lisbon Dynamic company urgently seeks a French-speaking Customer Service Representative to join our team in Lisbon. Position: Customer Service Representative (CS) Location: Lisbon, Portugal Requirements: Must have a European Union residency permit or a valid residence...
-
Customer Service Representative
1 semana atrás
Lisbon, Portugal Recruitment Apple Lovers Tempo inteiroRecruitment Apple Lovers is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Turkish-speaking Customer Service Representative for their Lisbon office. Position: Customer Service Representative with Turkish Location: Lisbon, Portugal Employment type: Full-time Remuneration: Base salary. DUTIES AND RESPONSIBILITIES: Provide...
-
Polish Speaking Customer Service Representative
4 semanas atrás
Lisbon, Portugal Patrique Mercier Recruitment Tempo inteiroRole DescriptionHey there! Ever dreamt of working from home, in the vibrant city of Lisboa, while flexing your language skills? We're looking for a Polish Speaking Customer Service Representative to join our team! Your daily duties will include resolving customer queries, providing product information, and handling customer complaints. You'll be the voice of...
-
Customer Service Representative
2 semanas atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroWe are seeking a dynamic and customer-centric Customer Service Representative (Spanish + Native Portuguese) to join our growing team! About the Company We are a leading company in the energy sector, providing a wide range of products and services. We're a major player in the industry and constantly evolving to meet the needs of our customers. What can you...
-
Lisbon, Portugal dirk-recruitment Tempo inteiroCustomer Service Representative in Portugal Fluent DutchAs a customer service representative, you're the initial point of contact for customers who have inquiries, need assistance, or encounter issues with the company's products or services. Your role involves answering incoming phone calls, emails, chats, or other communication channels and providing...
-
Customer Service Representative
Há 5 dias
Lisbon, Portugal Recruitment Apple Lovers Tempo inteiroRecruitment Apple Lovers on behalf of our client, is seeking to onboard a German-speaking Customer Representative to join their teams in Lisbon. Position: Customer Service Representative Location: Lisbon, Portugal Work model: On-site, hybrid remote Employment type: Full-time Remuneration: Base salary + bonuses DUTIES AND RESPONSIBILITIES: Addressing...
-
Customer Support Representative
2 semanas atrás
Lisbon, Portugal careerxtra Tempo inteiroWe are collaborating with a leading Outsourcing/BPO consultancy to onboard a German-speaking Customer Service Representative to join their dynamic team in Lisbon, Portugal. Position: Customer Service RepresentativeLocation: Lisbon, PortugalWork Model: On-siteEmployment Type: Fixed term (6 months) with the possibility of extension or permanent...
-
Customer Representative
3 semanas atrás
Lisbon, Portugal Concentrix+Webhelp Portugal Tempo inteiroDescription Experience the power of a game-changing careerAre you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to...
-
Customer Representative
3 semanas atrás
Lisbon, Portugal Concentrix+Webhelp Portugal Tempo inteiroDescription Experience the power of a game-changing careerAre you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to...
-
Customer service representative
2 semanas atrás
Lisbon, Portugal Cross Border Talent Tempo inteiroProject: Expedia Your new role will be... Assist customers while online booking of hotels, holiday packages and other travel-related services. Telephone booking of services / sales (for incoming customer calls only). Provide helpful and effective service for both in travel and post travel concerns. Assist customers with questions regarding...
-
Customer Service Representative
Há 3 dias
Lisbon, Portugal Recruitment Apple Lovers Tempo inteiroRecruitment Apple Lovers on behalf of our client, is seeking to onboard a German-speaking Customer Representative to join their teams in Lisbon. Position: Customer Service Representative Location: Lisbon, Portugal Work model: On-site, hybrid remote Employment type: Full-time Remuneration: Base salary + bonuses DUTIES AND RESPONSIBILITIES: Addressing...
-
Luxury Fashion Brand Customer Service Representative
3 semanas atrás
Lisbon, Portugal Blu Selection Tempo inteiroYour future employer is a leading provider of luxury fashion brands, and is currently seeking a highly motivated and enthusiastic Customer Service Representative who is fluent in German. As a Customer Service Representative, you will be responsible for providing exceptional customer support to their esteemed clientele. Your Responsibilities as Customer...
-
Lisbon, Portugal Blu Selection Tempo inteiroYour future employer is a leading provider of luxury fashion brands, and is currently seeking a highly motivated and enthusiastic Customer Service Representative who is fluent in German. As a Customer Service Representative, you will be responsible for providing exceptional customer support to their esteemed clientele. Your Responsibilities as Customer...
-
Lisbon, Portugal portugal.xpatjobs Tempo inteiroQuality of consumer service has become crucial in todays economy. As a customer Service Representative you will be appointed to one of Europe’s major companies and provide support in daily costumer care.Your responsibilities and impact as a Customer Service Representative will be:Answering incoming queries from customersIdentifying issues and provide...
-
Lisbon, Portugal portugal.xpatjobs Tempo inteiroQuality of consumer service has become crucial in todays economy. As a customer Service Representative you will be appointed to one of Europe’s major companies and provide support in daily costumer care.Your responsibilities and impact as a Customer Service Representative will be:Answering incoming queries from customersIdentifying issues and provide...