Customer Service Representative
Há 1 mês
Experience the power of a game-changing career
Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.
If you’re looking to grow and be inspired, as a Customer Service Representative in Porto, Portugal (On-Site) you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency & customer journey improvement.
Career growth and personal development
We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.
What you will do in this role
As a Customer Service Representative, you will:
- Manage incoming phone calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer through open and interactive communication
- Provide accurate, valid and complete information by using the right tools
- Follow clients’ communication procedures and guidelines
- Take the extra mile to engage customers
- Our Agents should be genuinely excited to help customers, patient, empathetic, and passionately communicative. They should understand the value of good communication skills
- Problem-solving
Your qualifications
Concentrix is a great match if you:
- Fluent, verbal and written in German (C1);
- Excellent communication skills;
- Strong phone contact handling skills and active listening;
- Customer orientation and ability to adapt/respond to different types of characters.
If you feel you don’t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it’s this or another role.
What’s in it for you
In this role, we offer benefits that help you support your unique lifestyle:
- Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)
- Competitive salary and performance bonus
- Central location in Porto, Portugal
- Bring-a-friend (referral) bonus opportunities
- Full paid training on the company and the project you'll be working on
- Career development programs, specialized courses, and language classes
Experience the best version of you
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”
Concentrix is an equal-opportunity employer
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
Eligibility to work
In accordance with Portugal’s law, only applicants who are legally authorized to work in Portugal will be considered for this position.
Location:
PRT Porto - Avenida Sidonio Pais Nº 93
Language Requirements:
German (Required)
Time Type:
Temos outros empregos actuais relacionados com esta área que pode encontrar abaixo
-
Customer Service Representative
2 semanas atrás
Porto, Porto, Portugal BFV Service GmbH Tempo inteiroPosition:German Customer Service Representative Location:Porto, Portugal Work model:On-site DUTIES AND RESPONSIBILITIES:Handle all incoming contacts from bank clients via phone, chat and email (appointments, income statements, PIN/TAN orders for online banking, implementation of card blocking, mediation between the customer and other bank branches, feedback)...
-
Customer Service Representative
3 semanas atrás
Porto, Portugal Bfv Service Gmbh Tempo inteiroPosition: German Customer Service Representative Location: Porto, Portugal Work model: On-site DUTIES AND RESPONSIBILITIES: Handle all incoming contacts from bank clients via phone, chat and email (appointments, income statements, PIN/TAN orders for online banking, implementation of card blocking, mediation between the customer and other bank branches,...
-
Customer Service Representative
4 semanas atrás
Porto, Portugal Experis Sales & Marketing, Retail Tempo inteiroCustomer Service Representative (m/f) A Experis está a recrutar um Customer Service Representative para uma empresa de referência ligada ao setor de dispositivos médicos. Com reporte direto ao Customer Service Manager, será responsável por reservar, rever ou cancelar encomendas de clientes, elaboração de relatórios de margens, tratamento de...
-
Customer Service Representative
2 semanas atrás
Porto, Porto, Portugal Experis Sales & Marketing, Retail Tempo inteiroCustomer Service Representative (m/f) A Experis está a recrutar um Customer Service Representative para uma empresa de referência ligada ao setor de dispositivos médicos. Com reporte direto ao Customer Service Manager, será responsável por reservar, rever ou cancelar encomendas de clientes, elaboração de relatórios de margens, tratamento de...
-
Customer Service Representative
4 semanas atrás
Porto, Portugal Arrow Electronics, Inc. Tempo inteiro**Position**: Customer Service Representative As **Arrow Global Components **(AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting net of...
-
Customer Service Representative
2 semanas atrás
Porto, Porto, Portugal Bfv Service Gmbh Tempo inteiroPosition: German Customer Service RepresentativeLocation: Porto, PortugalWork model: On-siteDUTIES AND RESPONSIBILITIES:Handle all incoming contacts from bank clients via phone, chat and email (appointments, income statements, PIN/TAN orders for online banking, implementation of card blocking, mediation between the customer and other bank branches, feedback)...
-
Customer Service Representative
2 semanas atrás
Porto, Porto, Portugal Bfv Service Gmbh Tempo inteiroPosition: German Customer Service RepresentativeLocation: Porto, PortugalWork model: On-siteDUTIES AND RESPONSIBILITIES:Handle all incoming contacts from bank clients via phone, chat and email (appointments, income statements, PIN/TAN orders for online banking, implementation of card blocking, mediation between the customer and other bank branches,...
-
Customer Service Representative
2 semanas atrás
Porto, Porto, Portugal Arrow Electronics, Inc. Tempo inteiroPosition:Customer Service RepresentativeAsArrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting net of relationships...
-
Customer Service Representative
4 semanas atrás
Porto, Portugal Experis Sales & Marketing, Retail Tempo inteiroA Experis está a recrutar um Customer Service Representative para uma empresa de referência ligada ao setor de dispositivos médicos.Com reporte direto ao Customer Service Manager, será responsável por reservar, rever ou cancelar encomendas de clientes, elaboração de relatórios de margens, tratamento de reclamações e apresentação de soluções,...
-
Customer Service Representative
2 semanas atrás
Porto, Porto, Portugal Experis Sales & Marketing, Retail Tempo inteiroA Experis está a recrutar um Customer Service Representative para uma empresa de referência ligada ao setor de dispositivos médicos.Com reporte direto ao Customer Service Manager, será responsável por reservar, rever ou cancelar encomendas de clientes, elaboração de relatórios de margens, tratamento de reclamações e apresentação de soluções,...
-
Customer Service Representative For Spotify
2 semanas atrás
Porto, Porto, Portugal Teleperformance Portugal Tempo inteiroCustomer Service Representative for Spotify – French speaker Are you looking for your next career move working in the music area? Teleperformance is recruiting a Customer Service Representative for Spotify with French Be part of an amazing team who builds the relationships that help grow our client's business in existing markets and beyond. Are you ready...
-
Customer Service Representative with Spanish
4 semanas atrás
Porto, Portugal Arrow Electronics, Inc. Tempo inteiro**Position**: Customer Service Representative with Spanish As **Arrow Global Components **(AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting...
-
Customer Service Representative with Italian
3 semanas atrás
Porto, Portugal Arrow Electronics, Inc. Tempo inteiro**Position**: Customer Service Representative with Italian As **Arrow Global Components **(AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting...
-
Customer Service Representative with Spanish
3 semanas atrás
Porto, Portugal Arrow Electronics, Inc. Tempo inteiro**Position**: Customer Service Representative with Spanish As **Arrow Global Components **(AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting...
-
Customer Service Representative with English
3 semanas atrás
Porto, Portugal Arrow Electronics, Inc. Tempo inteiro**Position**: Customer Service Representative with English As **Arrow Global Components **(AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting...
-
Customer Service Representative with Italian
1 semana atrás
Porto, Portugal Arrow Electronics, Inc. Tempo inteiro**Position**: Customer Service Representative with Italian As **Arrow Global Components **(AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting...
-
Customer Service Representative
2 semanas atrás
Porto, Portugal Amcor Tempo inteiroCustomer Service Representative **Location**:Porto, PT**Function**:Operations/Production/Manufacturing**Part-time or Full-time**:Full-Time**Job Type**:Employee**Workplace type**:On site**Join Amcor and you can be part of the team that makes the packaging of the future better for people and our planet.** *** Here at Amcor, we work together every day to make...
-
Customer Service Representative with Italian
3 semanas atrás
Porto, Portugal Arrow Electronics, Inc. Tempo inteiro**Position**: Customer Service Representative with Italian **As Arrow Global Components (AGC)**, a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting...
-
Customer Service Representative with French
3 semanas atrás
Porto, Portugal Arrow Electronics, Inc. Tempo inteiro**Position**: Customer Service Representative with French **As Arrow Global Components (AGC)**, a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting...
-
Customer Service Representative
1 semana atrás
Porto, Portugal Elementis Global Tempo inteiroAbout Us Elementis is a global specialty chemical company, with 1,300 employees operating 17 manufacturing sites across the globe. At Elementis, we bring a distinctive combination of expertise, innovation, and teamwork to every formulation challenge. We create high-value specialty additives that enhance the performance of our customers' products and make a...