Dutch Junior Social Media Content Moderator

Há 1 mês

Lisbon, Portugal speakit Tempo inteiro

Are you a Dutch speaker? Are you ready to pack your bags and kick - start your career in Lisbon?

We are looking for Dutch Junior Social Media Content Moderators to start their career in Digital Marketing and Online Advertising.

Gain 2500€ Signing Bonus and join the team of one of the world’s most recognizable social media companies.

Responsibilities:

  • Provide B2B support to small and medium-sized businesses via chat, email and phone
  • Consult B2B clients on optimization procedures for their advertising base in the online and digital advertising domain
  • Provide pre and post-sales support for all self-service products
  • Offer recommendations to common B2B problems or frequently asked questions
  • Maintain and ensure high level of customer satisfaction
  • Identify trends and solve problems facing multiple SMB clients
  • Provide customer insights and feedback from our B2B clients to engineering

Requirements

  • Native or proficient level of Dutch (C2)
  • Advanced level of English both verbal and written
  • Strong communication skills with excellent phone conversation skills, attentive listening and superior writing skills
  • Ability to evaluate customer complaints, assess alternatives, and make solid, consistent decisions and/or recommendations as required
  • Desire to learn and advance, be a curious investigator and problem solver
  • Experience with online advertising products and social media will be considered a plus
  • Must hold EU citizenship
  • Be a local candidate or willing to relocate to Lisbon, Portugal

Benefits

  • 2500€ Signing Bonus
  • Excellent monthly salary (1248€ gross)
  • Monthly bonus
  • Relocation package covered
  • Free Accommodation in a shared apartment
  • Health Insurance since day one in the company
  • Excellent work opportunity in a leading multinational company
  • Stable work and career progression
  • Continuous training and integration phase
  • Refund of initial flight expenses
  • Free annual flight to the homeland
  • Free Portuguese language courses, surfing, soft trekking and much more.

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