French Customer Support Advisor

Há 4 dias


Porto, Portugal Cross Border Talents Tempo inteiro
French Customer Support Agent

Location: Porto, Portugal
Position Type: Remote
Contract: Permanent

Are you fluent in French and passionate about delivering top-notch customer service? Join our vibrant team in Braga and embark on a rewarding career with opportunities for growth and development.

About Us:

We are a dynamic and forward-thinking company providing exceptional customer support services to leading global brands. Our team in Porto is dedicated to excellence and creating positive experiences for our customers. We foster a supportive and inclusive work environment where every team member is valued and empowered to succeed.

Key Responsibilities:
  • Customer Interaction: Provide professional and friendly customer support to French-speaking clients through various channels, including phone, email, and chat.
  • Issue Resolution: Diagnose and resolve customer issues promptly and efficiently, ensuring high levels of customer satisfaction.
  • Product Expertise: Gain a deep understanding of our products and services to deliver accurate and helpful information.
  • Record Keeping: Accurately document customer interactions and resolutions in our CRM system.
  • Process Improvement: Contribute to the ongoing improvement of our support processes by sharing customer feedback and insights.
Requirements:
  • Language Proficiency: Native or fluent in French (written and spoken). Proficiency in English is required for internal communication.
  • Experience: Previous experience in customer service or a related field is preferred but not essential.
  • Technical Skills: Basic computer literacy and familiarity with customer service tools or CRM systems.
  • Communication Abilities: Strong verbal and written communication skills, with the ability to empathize with customers and convey solutions clearly.
  • Problem-Solving: Ability to think on your feet and provide effective solutions in a fast-paced environment.
  • Flexibility: Willingness to work in shifts, including evenings, weekends, and holidays if necessary.
What We Offer:
  • Competitive Salary: Attractive compensation package with performance-based incentives.
  • Career Development: Opportunities for growth and advancement within the company.
  • Comprehensive Training: Extensive training programs to equip you with the knowledge and skills to excel in your role.
  • Modern Work Environment: Work remotely from north of Portugal
  • Work-Life Balance: Enjoy the vibrant and relaxed lifestyle of Porto, with its rich cultural heritage and beautiful surroundings.
  • Cultural Experience: Experience living in one of Portugals most charming cities, known for its historic sites, lively community, and picturesque landscapes.

How to Apply:

Are you ready to join our team in Porto (remote) and make a difference in customer support? If you are passionate about helping others and excited to work in a thriving city, we want to hear from you Please send your CV



  • Porto, Porto, Portugal SUPPORT PARENTSGISP Tempo inteiro

    German-speaking Banking Customer Support Advisor Work for an international leader in outsourced customer service which is partnering with a major German Bank looking to strengthen their German-speaking customer service operations in beautiful Porto – great location, fantastic shifts Your Role Handle all incoming contacts from customers of a banking company...


  • Porto, Portugal Cross Border Talents Tempo inteiro

    French Customer Support AgentLocation: Porto, PortugalPosition Type: RemoteContract: PermanentAre you fluent in French and passionate about delivering top-notch customer service? Join our vibrant team in Braga and embark on a rewarding career with opportunities for growth and development.About Us:We are a dynamic and forward-thinking company providing...


  • Porto, Portugal Cross Border Talents Tempo inteiro

    Join our vibrant and cutting-edge e-commerce firm, a frontrunner in the sector dedicated to delivering outstanding customer experiences globally. We offer a diverse array of products and services tailored to meet the unique needs and preferences of our extensive clientele. As we continue to expand our market presence, we are seeking a passionate and...


  • Porto, Portugal Foundever™ Tempo inteiro

    Come and work with us. Do you want to contribute to an outstanding customer representative service? Are you French native or fluent with strong English communication skills? Looking to make your career abroad in a multicultural environment? So we have the perfect opportunity for you! Your future project: join our French Customer Advisor team. As a...


  • Porto, Porto, Portugal Cross Border Talents Tempo inteiro

    Join our vibrant and cutting-edge e-commerce firm, a frontrunner in the sector dedicated to delivering outstanding customer experiences globally. We offer a diverse array of products and services tailored to meet the unique needs and preferences of our extensive clientele. As we continue to expand our market presence, we are seeking a passionate and...

  • French Customer Support

    1 semana atrás


    Porto, Porto, Portugal Transcom Tempo inteiro

    Job category: Customer Service Representative (CSR) Language: French Join our team as a skilled French Language Guru, helping our clients on their way to financial freedom. We provide customer support by phone, e-mail and chat ensuring high quality and satisfaction for our clients. What is in it for you? paid education and care for each individual - we make...


  • Porto, Portugal Cross Border Talents Tempo inteiro

    Join our vibrant and cuttingedge ecommerce firm a frontrunner in the sector dedicated to delivering outstanding customer experiences globally. We offer a diverse array of products and services tailored to meet the unique needs and preferences of our extensive clientele. As we continue to expand our market presence we are seeking a passionate and motivated...

  • French Customer Support

    1 semana atrás


    Porto, Porto, Portugal Transcom Portugal Tempo inteiro

    Vous parlez français et vous voulez montrer votre super talent? Ce poste est fait pour vousJoin our team as a skilled French Language Guru, helping our clients on their way to financial freedom. We provide customer support by phone, e-mail and chat ensuring high quality and satisfaction for our clients.What is in it for you? attractive salarypaid education...

  • French Customer Advisor

    3 semanas atrás


    Porto, Portugal ManpowerGroup Tempo inteiro

    **Sou uma empresa**:ManpowerGroup ManpowerGroup is a multinational company known worldwide for making business more human. By choosing us, you are choosing to be part of a multicultural and dynamic team in a world of projects with the best brands on the market. Come and build your career with us! THE ROLE We are looking for a technical support consultant...

  • French Customer Support

    1 semana atrás


    Porto, Porto, Portugal Transcom Portugal Tempo inteiro

    Vous parlez français et vous voulez montrer votre super talent? Ce poste est fait pour vousJoin our team as a skilled French Language Guru, helping our clients on their way to financial freedom. We provide customer support by phone, e-mail and chat ensuring high quality and satisfaction for our clients.What is in it for you?attractive salarypaid education...

  • French Customer Support

    1 semana atrás


    Porto, Porto, Portugal Transcom Portugal Tempo inteiro

    Vous parlez français et vous voulez montrer votre super talent? Ce poste est fait pour vousWhat is in it for you?- attractive salary- paid education and care for each individual - we make sure that you start work more ready than ever- full-time employment contract- vacation and holiday bonuses - we want to say thank you on the happiest seasons of the year-...


  • Porto, Portugal Farfetch Tempo inteiro

    THE ROLE We are looking for a Customer Service Advisor (French Speaker), to work in a very and relaxed environment and be part of a well-motivated, and growing team.Reporting to the Customer Service Manager, you will gain excellent experience, which will broaden as the team grows.You will have main responsibility to ensure that the highest levels of customer...


  • Porto, Portugal Talingual Tempo inteiro

    Are you ready to take on your next challenge in the beautiful city of PORTO? We are looking for fluent FRENCH speakers who would like to work in an international environment. This position will be for our client – a global outsourcing partner - and is based in their offices in coastal city of PORTO in the northwest of Portugal. If you like the sun and the...


  • Porto, Portugal Talingual Tempo inteiro

    Are you ready to take on your next challenge in the beautiful city of PORTO? We are looking for fluent FRENCH speakers who would like to work in an international environment. This position will be for our client – a global outsourcing partner - and is based in their offices in coastal city of PORTO in the northwest of Portugal. If you like the sun and the...


  • Porto, Porto, Portugal Cross Border Talents Tempo inteiro

    Join our vibrant and cuttingedge ecommerce firm a frontrunner in the sector dedicated to delivering outstanding customer experiences globally. We offer a diverse array of products and services tailored to meet the unique needs and preferences of our extensive clientele. As we continue to expand our market presence we are seeking a passionate and motivated...

  • French Customer Support

    1 semana atrás


    Porto, Porto, Portugal Transcom WorldWide Tempo inteiro

    Location:Portugal, PortoJob category:Customer Service Representative (CSR)Language:EnglishVous parlez français et vous voulez montrer votre super talent? Ce poste est fait pour vousWhat is in it for you?- attractive salary- paid education and care for each individual - we make sure that you start work more ready than ever- full-time employment contract-...

  • Customer Service Advisor

    2 semanas atrás


    Porto, Portugal Farfetch Tempo inteiro

    THE ROLE We are looking for a Customer Service Advisor (French Speaker), to work in a very and relaxed environment and be part of a well-motivated, and growing team. Reporting to the Customer Service Manager, you will gain excellent experience, which will broaden as the team grows. You will have main responsibility to ensure that the highest levels of...


  • Porto, Porto, Portugal Talingual Tempo inteiro

    Are you ready to take on your next challenge in the beautiful city of PORTO? We are looking for fluent FRENCH speakers who would like to work in an international environment. This position will be for our client – a global outsourcing partner - and is based in their offices in coastal city of PORTO in the northwest of Portugal. If you like the sun and the...


  • Porto, Portugal Speakit Jobs Tempo inteiro

    As a French-Speaking Customer Advisor for an entertainment company, you will: Assist viewers through phone and/or chat regarding their inquiries Provide technical support and troubleshooting of system configurations and network settings Provide accurate and real-time answers to viewers’ inquiries Contribute to creating brand engagement for our...

  • Customer Service Advisor

    4 semanas atrás


    Porto, Portugal FARFETCH Tempo inteiro

    FARFETCH exists for the love of fashion. Our mission is to be the global platform for luxury fashion, connecting creators, curators and consumers. We're a positive platform for good, bringing together an incredible creative community made up by our people, our partners and our customers. This community is at the heart of our business success. We welcome...