Commercial Excellence Consultant

WHAT MAKES US A GREAT PLACE TO WORK We are proud to be consistently recognized as one of the world’s best places to work, a champion of diversity and a model of social responsibility. We are currently #1 ranked consulting firm on Glassdoor’sBest Places to Work list and have maintained a spot in the top four on Glassdoor’s list for the last 13 years. We believe that diversity, inclusion and collaboration is key to building extraordinary teams. We hire people with exceptional talents, abilities and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally. We are publicly recognized by external parties such as Fortune, Vault, Mogul, Working Mother, Glassdoor and the Human Rights Campaign for being a great place to work for diversity and inclusion, women, LGBTQ and parents. WHO YOU’LL WORK WITH Customer is the Bain Practice responsible for defining the intellectual property, marketing and commercializing Bain’s approach to Customer strategy, transformation, and operations, including Marketing, Customer Experience and B2B Commercial Excellence Solutions. This role is within the B2B Commercial Excellence solution, which spans all the capabilities needed for a B2B company to sustain organic growth, including go-to-market design, productivity, growth acceleration, pricing, marketing effectiveness and customer experience. WHERE YOU’LL FIT WITHIN THE TEAM The B2B Commercial Excellence (CE) Solution Consultant is responsible for building out and innovating on the collateral, tool(s), partnerships (with Business Development) required to grow Bain’s CE Products and meet client needs in this area. The Solution Consultant will develop, manage and commercialize Bain’s product offerings in this domain to grow and evolve our offerings in line with our client’s needs. The Solution Consultant will do so in collaboration with case teams, clients, capability and industry teams. WHAT YOU’LL DO Drive the management and commercialization of B2B Commercial Excellence products Develop product strategy, define product offerings and produce supporting materials, ensuring all innovations/builds have a commercial objective and specific client situation for testing/use. Lead the execution of priority initiatives outlined in the product’s strategy in collaboration with product experts. Drive and optimize product health analyses (for example, voice of customer feedback, revenue, win/loss, competitive intelligence). Maintain a well-structured product architecture including product overviews, commercial proposals, delivery guides, results stories, partnerships as well as demos and digital assets for use in client development discussions. Identify trends and gaps in our IP/products and maintain a prioritized backlog of innovation needs. Prioritize innovations, including diagnostics and technology infusions/digitization based on client needs and commercial opportunities (e.g., demos, automation tools, digital assets). Build sales collateral and demos for tools and partnerships associated with the products. Collaborate with Knowledge Management teams to support the codification of playbooks and ‘how-to’ guides for the product, based on on-going case work. Develop plans to ensure successful delivery of projects in this domain Define the sell and serve resources required. Know and build relationships with experts and affiliates, collecting and acting on frontline (client and case team) feedback on product relevance in client situations. Build and maintain training resources (e.g., onboarding materials, trainings for case teams and affiliates). Ensure commercial full potential of the products Define product commercialization readiness and plan. Maintain a product pipeline with purpose of ensuring pipeline health and ensuring experts are attached to opportunities to maximize win rates. Collaborate with the Commercial team on commercialization activities (e.g., develop targeted sales plays targeted at specific sectors, industry road shows, webinars, articles). Manage product across multiple stakeholders Customer Commercial Enablement team who leads commercialization activities incl. proposal support. Commercial Excellence Knowledge Management team who leads knowledge capture and share with case teams. Business Development who leads product partnerships. Marketing who leads Bain’s role in major events and published thought leadership. Collaborate with Practice Senior Manager leads for major Growth Led Transformation and Growth Acceleration (Sales Play System) products on the above, while taking full ownership over key sub-products (i.e., Sustained Commercial Productivity, B2B Marketing, B2B Customer Experience, Go-to-Market Integration). Lead innovation sprints to advance products’ selling and delivery IP in line with client demand and frontline feedback:Scope, resource, workplan and run IP sprints with BCN CoE and consulting IP teams and product experts, including diagnostics and technology infusions/digitization based on client needs and commercial opportunities. Test new IP in live client development opportunities and cases to capture frontline feedback and ensure product-market fit. Develop commercialization plan (incl. tailoring IP to specific sectors, upskilling affiliates and industry sector/solution teams). Incorporate BCN Centers of Excellence and specialized resources (e.g., FRWD marketing Experts) into product innovations as relevant for efficient and effective product delivery. ABOUT YOU Required MBA Current or recent Bain consulting experience, or the equivalent at another consulting company. 3+ years post MBA work experience. Preferred Sales and Marketing, Product Management, Product Design programs or projects work experience, including technology know-how. Demonstrated track record of influencing senior leadership to drive action and impact. Demonstrated track record of technical affinity and familiarity with common GenAI tools and technologies (e.g., ChatGPT, building custom GPTs). Knowledge, Skills, and Abilities Collaborative – someone who knows how to work with and through others to drive results and make change happen and is customer service oriented. Entrepreneurial, proactive, and productive - someone who knows how to prioritize what needs to be done and rallies colleagues to get things accomplished; “roll up the sleeves” type of attitude. Insightful and technical – strong problem-solving skills and pragmatic, with a practical, “real-world” sense of what is actually “do-able”. Possesses an affinity for data-driven insights to make. Articulate and compelling in his/her verbal and written communication skills; engaging and concise – with interpersonal “presence”; adaptable across executive, technical and Bain audiences. Energetic, with drive, enthusiasm, and natural skills in relationship development – ability to develop an extensive network of relevant relationships both internally and externally, as required. Inspirational Leadership - track record of successfully managing high-performing team members, motivating and developing colleagues above and below their own tenure. #J-18808-Ljbffr