Billing Specialist
2 semanas atrás
The Billing and Time Management Senior Specialist role is responsible for executing day-to-day responsibilities within the areas of Customers’ Billing and Time Management, while adhering to standard processes and procedures. Additionally, the O2C Billing and Time Management Sr. Specialist will work collaboratively with internal and external customers, cross-functional teams at various levels to resolve issues. This role requires exceptional customer service skills, a strong attention to detail, and the ability to work independently while assuming ownership of an assigned portfolio of accounts. Core Responsibilities Ensure that invoicing is completed in a timely and accurate manner. Validate billing attributes and handle exception. Support Operations’ Teams in ensuring correct bill rates set up and alignment with customers’ contracts and agreements. Monitor deadlines and cut-off times and ensure that quality and complete input is provided from relevant stakeholders. Maintain detailed records of customer correspondence. Assist with dispute resolution and elevate through the proper channels, if needed. Provide support on escalated issues, including such from the BPO and oversight the end-to-end billing activities. Provide feedback to the O2C Team Lead to ensure the relevance, accuracy and completeness of process maps and desktop procedures. Partner with internal departments to ensure accurate invoicing and resolve disputes. Adhere to policies related to the O2C process. Assist with external and internal audit requests, providing support where needed. Performs special projects and other duties as assigned. Experience in customer facing - roles specifically covering O2C processes. Strong client service mentality: able to collaborate with stakeholders, employees, customers to deliver a positive experience. A basic knowledge and understanding of the mechanics in the O2C process stream and how these fit into the end-to-end financial process environment. Knowledge of internal controls, segregation of duties and compliance best practices. Grasp of basic accounting concepts and how O2C processes impact the company’s working capital targets and financial performance. Job Details Seniority level: Mid-Senior level Employment type: Contract Job function: Finance Industries: Staffing and Recruiting #J-18808-Ljbffr
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Billing Specialist
4 semanas atrás
Porto, Portugal ManpowerGroup Tempo inteiroThe Billing and Time Management Senior Specialist role is responsible for executing day-to-day responsibilities within the areas of Customers’ Billing and Time Management, while adhering to standard processes and procedures. Additionally, the O2C Billing and Time Management Sr. Specialist will work collaboratively with internal and external customers,...
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Billing Specialist
4 semanas atrás
Porto, Porto, Portugal ManpowerGroup Tempo inteiroThe Billing and Time Management Specialist role is responsible for executing day-to-day responsibilities within the areas of Customers' Billing and Time Management, while adhering to standard processes and procedures. Additionally, the O2C Billing and Time Management Specialist will work collaboratively with internal and external customers, cross-functional...
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Senior Billing Specialist
4 semanas atrás
Porto, Porto, Portugal ManpowerGroup Tempo inteiroThe Billing and Time Management Senior Specialist role is responsible for executing day-to-day responsibilities within the areas of Customers' Billing and Time Management, while adhering to standard processes and procedures. Additionally, the O2C Billing and Time Management Senior Specialist will work collaboratively with internal and external customers,...
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Porto, Porto, Portugal IAS - International Atlantic Services Tempo inteiroPara colaborar com uma empresa multinacional que atua na área da imigração, procuramos, para os nossos escritórios no Porto:Processing and Billing Support Specialist.Principais Responsabilidades:Monitorizar e acompanhar a carteira de clientes em atraso, assegurando a cobrança atempada de valores em dívida;Gerir faturas, notas de crédito e outros...
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Billing Team Leader
2 semanas atrás
Porto, Portugal Michael Page Tempo inteiroSobre o nosso cliente This opportunity is with a large organization operating within the Technology & Telecoms industry. Descrição - Team Leadership and Development: - Lead a team of billing specialists - Provide guidance, training, and mentorship to ensure a high-performing and motivated team - Foster a collaborative and customer-centric culture...
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Porto, Portugal beBeeInfrastructure Tempo inteiroRoad Infrastructure Support Specialist Introduction A leading international outsourcing group is seeking a Road Services Customer Care Specialist to join a large-scale public services project in Porto, Portugal. This role supports critical road infrastructure services, combining customer support, billing, and administrative duties. Your Role:
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Porto, Porto, Portugal beBeeInfrastructure Tempo inteiro 36 000 € - 42 000 € por anoRoad Infrastructure Support SpecialistIntroductionA leading international outsourcing group is seeking a Road Services Customer Care Specialist to join a large-scale public services project in Porto, Portugal. This role supports critical road infrastructure services, combining customer support, billing, and administrative duties.Your Role:
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Billing Agent
4 semanas atrás
Porto, Portugal Atlean World Tempo inteiroThe Junior O2C Specialist will support the end-to-end Order-to-Cash process, focusing on order entry, billing, collections follow-ups, and reconciliations. This role is ideal for candidates with accounting knowledge who want to grow in finance operations and gain exposure to global O2C processes. Key Responsibilities: Process customer orders via email /...
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Billing Agent
4 semanas atrás
Porto, Portugal Atlean World Tempo inteiroThe Junior O2C Specialist will support the end-to-end Order-to-Cash process, focusing on order entry, billing, collections follow-ups, and reconciliations. This role is ideal for candidates with accounting knowledge who want to grow in finance operations and gain exposure to global O2C processes. Key Responsibilities Process customer orders via email /...
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Billing Agent
2 semanas atrás
Porto, Portugal Atlean World Tempo inteiroThe Junior O2C Specialist will support the end-to-end Order-to-Cash process, focusing on order entry, billing, collections follow-ups, and reconciliations. This role is ideal for candidates with accounting knowledge who want to grow in finance operations and gain exposure to global O2C processes. Key Responsibilities: Process customer orders via email /...
