Junior IT Support Technician
4 semanas atrás
About the Role: Join Conectys’ IT team to deliver first-class end-user support in a Microsoft 365 and Windows 11 environment. You’ll troubleshoot user issues, manage devices with Intune, and help us continuously improve our service. Location: Lisbon - on-site/hybrid (first 6 months fully on-site) About Conectys: At Conectys , we’re not your typical BPO—we’re rewriting the playbook. Our blend of next-gen AI, CX management, content moderation, and data annotation powers some of the hottest industries on the planet: Social Media, Streaming, Technology, Retail & eCommerce, Gaming, Autonomous Cars, Healthcare, and more. What You’ll Do: Resolve L1/L2 tickets for Windows, M365 (Outlook/Teams/OneDrive/SharePoint), printing, and connectivity. Provision users and devices; manage licenses and MFA in Microsoft 365/Azure AD. Enroll and support devices with Intune; apply policies, apps, and updates. Maintain accurate asset and ticket records; create knowledge articles. Collaborate with infrastructure/security when escalation is needed. What You Bring: Recent graduate or 6–12 months in help desk/desktop support. Comfortable with Windows 10/11, basic networking, and M365 admin basics. Strong communication in Portuguese & English; customer-first mindset. Certs (nice to have): CompTIA A+, MS‑900/AZ‑900, MD‑102 (or in progress), Network+, SC‑900. What We Offer: Innovative Culture: Be part of a forward-thinking team at Conectys where creativity, collaboration, and new ideas are celebrated. Work from our modern, stylish office in the city center of Lisbon. Career Growth: Enjoy significant opportunities for learning and professional development. Growth path toward Endpoint Administration/Cloud Support. Certification support (exam vouchers/learning time). Competitive Benefits: Competitive salary and meal vouchers, comprehensive health benefits, and flexible work arrangements designed to support a balanced lifestyle. Diversity Matters: We celebrate our differences and are proud to be an inclusive employer. No matter your background, you’re welcome here.
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Lisbon, Portugal Astreya Tempo inteiroDeliverable Level 1 - Associate Field Services Technician I Respond to IT service tickets using documented procedures and supervision Assist with workstation setups and peripheral connections Perform basic AV checks and room readiness tasks Support imaging and deployments under direction Maintain accurate ticket documentation in ITSM tools (e.g., ServiceNow)...
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Lisbon, Portugal Astreya Tempo inteiroDeliverable Level 1 - Associate Field Services Technician I Respond to IT service tickets using documented procedures and supervision Assist with workstation setups and peripheral connections Perform basic AV checks and room readiness tasks Support imaging and deployments under direction Maintain accurate ticket documentation in ITSM tools (e.G., ServiceNow)...
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Lisbon, Portugal Astreya Tempo inteiroDeliverableLevel 1 - AssociateField Services Technician IRespond to IT service tickets using documented procedures and supervisionAssist with workstation setups and peripheral connectionsPerform basic AV checks and room readiness tasksSupport imaging and deployments under directionMaintain accurate ticket documentation in ITSM tools (e.g., ServiceNow)Follow...
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Field Support Technician
2 semanas atrás
Lisbon, Portugal WINPROVIT Tempo inteiroService Desk/Desktop Managment/Field Support Work Regime: Onsite Job Description: The Computer Technician will be responsible for troubleshooting and resolving IT issues for end-users, ensuring service desk operations and meeting SLA requirements. Ensure troubleshooting and resolution of IT/SI solutions for end-users . Manage and track tickets...
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Junior IT Support Technician
4 semanas atrás
Lisbon, Portugal Conectys Tempo inteiroAbout the Role: Join Conectys’ IT team to deliver first-class end-user support in a Microsoft 365 and Windows 11 environment. You’ll troubleshoot user issues, manage devices with Intune, and help us continuously improve our service. Location: Lisbon - on-site/hybrid (first 6 months fully on-site) About Conectys: At Conectys, we’re not your typical...
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Junior IT Support Technician
4 semanas atrás
Lisbon, Portugal Conectys Tempo inteiroAbout the Role: Join Conectys’ IT team to deliver first-class end-user support in a Microsoft 365 and Windows 11 environment. You’ll troubleshoot user issues, manage devices with Intune, and help us continuously improve our service. Location: Lisbon - on-site/hybrid (first 6 months fully on-site) About Conectys: At Conectys , we’re not your typical...
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Lisbon, Portugal Decskill Tempo inteiroDecskill, founded in 2014 as an IT Consulting Company, places paramount importance on its greatest asset: its people. Our main mission is to deliver value through knowledge and talent, and we achieve this by fostering a culture of excellence and investing in the development and well-being of our people. With over 600 dedicated professionals and offices in...
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Junior IT Support Technician
4 semanas atrás
Lisbon, Portugal Conectys Tempo inteiroAbout the Role:Join Conectys’ IT team to deliver first-class end-user support in a Microsoft 365 and Windows 11 environment. You’ll troubleshoot user issues, manage devices with Intune, and help us continuously improve our service.Location: Lisbon - on-site/hybrid (first 6 months fully on-site)About Conectys:At Conectys, we’re not your typical...
