Service Transition Lead | Itil

Timestamp Group in Lisbon is seeking a Service Delivery Manager to lead Incident, Problem, Change and Request activities, ensure SLA alignment, and guarantee continuous service across teams. You will define operating models for new applications, coordinate with Product and Market stakeholders, monitor service scope, and drive resilience and disaster...

A Match Profiler está a recrutar um Service Delivery Management Specialist para Lisboa, em regime híbrido (2 dias presenciais/semana). O foco é assegurar a qualidade, continuidade e eficiência dos serviços de TI, trabalhando com equipas em França e na Índia. Procura-se profissional com forte experiência em IT Service Delivery Management, ITIL, e...

Claranet Portugal is seeking a Service Desk Senior Team Leader to join our Lisbon-based internal team. You will lead a Service Desk for a financial sector client, manage daily operations, ensure SLA/KPI compliance, and drive continuous improvement. Strong ITIL knowledge, hands-on ITSM tool experience, and excellent client-facing communication are essential. ...

Timestamp Group in Lisbon is seeking a Service Delivery Manager to lead Incident, Problem, Change and Request activities, ensure SLA alignment, and guarantee continuous service across teams. You will define operating models for new applications, coordinate with Product and Market stakeholders, monitor service scope, and drive resilience and disaster recovery...

Especialista em Gestão de Entrega de Serviços de TI com experiência em garantir qualidade, continuidade e eficiência.Gerir SLAs, escalamentos, transições e melhorias de processos em projetos internacionais.

A FAS - Sistemas de Informação, empresa na área das Tecnologias de Informação, procura um Team Leader - Service Desk IT para reforçar as suas equipas em Lisboa. O perfil inclui formação técnico profissional em TI e experiência em supervisionar equipas, assegurar o cumprimento dos níveis de serviço e manter a comunicação entre equipas. O...

Ivy Partners is seeking a Service Delivery Management Specialist to lead incident, problem, change and request management across multi-entity environments. You will ensure SLAs are met and coordinate with product, market and operational teams. You will engage early in projects to define target operating models, manage escalations and drive improvements in...

Claranet limited in Lisbon is seeking a Service Desk Senior Team Leader to integrate our internal team. You will lead a service desk for a client in the financial sector, manage daily operations, SLAs, KPIs and reporting. You will mentor team members, coordinate shift coverage, and ensure security and regulatory requirements are met in a banking environment....