Global Service Desk Training Lead

JPMorgan Chase & Co. seeks a Training Facilitator for its global Service Desk team. The role designs, schedules, and delivers onboarding, recurring development, and change-driven training across regions and time zones. You will partner with Service Desk leadership, SMEs, and L&D to prioritize learning needs, measure effectiveness, and drive continuous...

Designs, schedules, and delivers global Service Desk training programs, onboarding new hires, and facilitating ongoing development to ensure consistent service delivery across regions.Partners with leadership and SMEs to measure effectiveness and drive improvements.

If you are seeking a team orientated role that promotes development, progression and outstanding service delivery this may be the position for you. As a Training Facilitator within a global Service Desk team you will play an important part in a financial, heavily regulated environment. This role designs, schedules, and delivers onboarding, recurring...

If you are seeking a team orientated role that promotes development, progression and outstanding service delivery this may be the position for you. Job Description If you are seeking a team orientated role that promotes development, progression and outstanding service delivery this may be the position for you. As a Training Facilitator within a global...

If you are seeking a team orientated role that promotes development, progression and outstanding service delivery this may be the position for you. As a Training Facilitator within a global Service Desk team you will play an important part in a financial, heavily regulated environment. This role designs, schedules, and delivers onboarding, recurring...

Allianz Portugal is seeking a seasoned Lead for the Service Desk & Workplace Support to drive operations, incident handling and end-user experience. You will own performance dashboards and coordinate with AzTech partners to ensure stable IT service levels. The role requires 5+ years in service desk, 2+ years leading teams, and strong skills in Windows, M365,...

A FAS - Sistemas de Informação, empresa na área das Tecnologias de Informação, procura um Team Leader - Service Desk IT para reforçar as suas equipas em Lisboa. O perfil inclui formação técnico profissional em TI e experiência em supervisionar equipas, assegurar o cumprimento dos níveis de serviço e manter a comunicação entre equipas. O...

Claranet Portugal is seeking a Service Desk Senior Team Leader to join our Lisbon-based internal team. You will lead a Service Desk for a financial sector client, manage daily operations, ensure SLA/KPI compliance, and drive continuous improvement. Strong ITIL knowledge, hands-on ITSM tool experience, and excellent client-facing communication are essential. ...

Aqua Expeditions is hiring a Global Training, Development & Retention Specialist based in Lisboa, Portugal. This role translates People & Culture standards into hands-on learning and career development actions across operations, collaborating with frontline staff and leaders to close capability gaps and build internal talent pipelines. You will diagnose...