Empregos de cancel em Porto

Position Overview We are looking for French-speaking Customer Consultants to join the Retention team. Your main responsibility will be handling incoming calls from customers intending to cancel their contracts, aiming to retain them through excellent service, upselling, and cross-selling where applicable. Location: Remote in Portugal. Main...

Location: Remote in PortugalWorkload: 100% (Full-Time, Permanent Contract)Position Overview:We are looking for German-speaking Customer Consultants to join the Retention team. Your main responsibility will be handling incoming calls from customers intending to cancel their contracts, aiming to retain them through excellent service, upselling, and...

What You'll Do: Retention-Focused Cancellation Handling: Handle cancellation requests with a "service-first" mindset - quickly identify why the user wants to leave and actively offer relevant alternatives (e.G., plan adjustments) where it's the right call for them, or process the cancellation without unnecessary friction when it isn't. Refund & Billing...

Join the dedicated support , one of the world’s top-3 financial platforms with over 50 million monthly users. We are looking for a Billing & Account Services Specialist to manage account services and actively help retain our InvestingPro subscribers.Investing.com is growing fast on the strength of InvestingPro’s subscription success, and Customer Care is...

Smart-recruitments is seeking a German Customer Service Representative for a fully remote role in Portugal. The successful candidate will handle incoming calls from customers wishing to cancel contracts, focusing on retention through excellent service. Key qualifications include fluency in German, strong communication skills, and resilience. The position...