cloudbeds

Lead a global remote customer support team for a SaaS company, focusing on proactive support, agent wellbeing, and customer loyalty through empathetic leadership.

Billing specialist needed for a remote hospitality software company to handle billing inquiries, manage subscriptions, and collaborate with teams to resolve customer issues.

Lead a global customer support organization, transforming reactive support into proactive partnership using AI and empathy. Own customer experience, queue health, and team well-being.

Lead global onboarding functions for mid-market customers in hospitality technology, focusing on customer experience and operational scalability within a remote team.

Lead and scale a global, distributed team for mid-market customer onboarding, from contract to go-live and adoption. Focus on customer experience, deployment quality, and retention through rigorous processes.

A leading software company is seeking a Product Director for the Public Sector, NonProfit & Higher Education to lead ERP capability development tailored for mission-driven organizations. This role combines strategic product management with collaboration across teams to enhance efficiency and customer satisfaction. The ideal candidate will have a strong...

A leading software company is seeking a Product Director for the Public Sector, NonProfit & Higher Education to lead ERP capability development tailored for mission-driven organizations. This role combines strategic product management with collaboration across teams to enhance efficiency and customer satisfaction. The ideal candidate will have a strong...

A leading software company is seeking a Product Director for the Public Sector, NonProfit & Higher Education to lead ERP capability development tailored for mission-driven organizations. This role combines strategic product management with collaboration across teams to enhance efficiency and customer satisfaction. The ideal candidate will have a strong...

A leading software company is seeking a Product Director for the Public Sector, NonProfit & Higher Education to lead ERP capability development tailored for mission-driven organizations. This role combines strategic product management with collaboration across teams to enhance efficiency and customer satisfaction. The ideal candidate will have a strong...

A leading software company is seeking a Product Director for the Public Sector, NonProfit & Higher Education to lead ERP capability development tailored for mission-driven organizations. This role combines strategic product management with collaboration across teams to enhance efficiency and customer satisfaction. The ideal candidate will have a strong...

Billing specialist needed for a remote hospitality software company to handle billing inquiries, manage subscriptions, and collaborate with teams to resolve customer issues.

Lead a global customer support organization, transforming reactive support into proactive partnership using AI and empathy. Own customer experience, queue health, and team well-being.

𝗪𝗵𝗮𝘁 𝗠𝗮𝗸𝗲𝘀 𝗖𝗹𝗼𝘂𝗱𝗯𝗲𝗱𝘀 𝗨𝗻𝗶𝗾𝘂𝗲 At Cloudbeds, we're not just building software, we're transforming hospitality. Our platform powers hotels across 150 countries, processing billions in bookings annually. From boutique properties to large hotel groups, we help hoteliers transform operations...

Lead a global team to scale onboarding for mid-market hospitality software clients worldwide, from contract to adoption.

Cloudbeds is seeking a Director of Customer Support to lead a fully remote, global team and transform reactive support into proactive partnership for hoteliers worldwide. You will own queue health, response quality, and agent wellbeing while driving faster resolutions and higher CSAT in a SaaS environment. You'll collaborate with Product, Onboarding, and...

What Makes Cloudbeds UniqueAt Cloudbeds, we're not just building software, we're transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a...

Descrição do cargoBusiness Analyst for Ecommerce Delivery, responsible for documenting client needs, creating user stories, and ensuring solutions align with business goals in a fast-paced environment.Empregos similaresCloudHire is seeking a highly skilled and experienced Computer Systems Analyst to join our team in Faro.The ideal candidate will have a...

Cloudbeds, a fully remote, globally distributed team, seeks a Customer Support Coach to advocate for hotel partners, resolve inquiries across live chat, email, and phone, and drive software adoption. You will create training materials, update support resources, and stay ahead of system updates to continually improve the customer experience. The role...

**What Makes Cloudbeds Unique** At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy...

Cloudbeds is seeking a Customer Support & Onboarding Specialist - Accounting (Europe) to help European hotel customers unlock Cloudbeds' financial capabilities. You will guide clients through end-to-end accounting configuration from chart of accounts mapping to ERP integrations, ensuring accurate setup from day one. This customer-facing role requires...