Empregos de knowledge services em Lisboa

- Receiving and handling emails and inquiries to address questions about available services, including status updates and urgent requests; - Analyzing incidents, requests, complaints, and satisfaction surveys; - Creating daily, weekly, and monthly reports on performance metrics; - Managing the backlog; - Monitoring SLAs; - Participating in CAB...

- Receiving and handling emails and inquiries to address questions about available services, including status updates and urgent requests; - Analyzing incidents, requests, complaints, and satisfaction surveys; - Creating daily, weekly, and monthly reports on performance metrics; - Managing the backlog; - Monitoring SLAs; - Participating in CAB...

Receiving and handling emails and inquiries to address questions about available services, including status updates and urgent requests;Analyzing incidents, requests, complaints, and satisfaction surveys;Creating daily, weekly, and monthly reports on performance metrics;Managing the backlog;Monitoring SLAs;Participating in CAB meetings.Profile:Bachelor's...

The mission of the Field Services Virtual Service Sales Representative – Recurring Business is to protect, renew and grow the recurring services business by proactively managing the contract renewal cycle, identifying expansion opportunities and developing long-term relationships with an assigned portfolio of customers. The VSSR Recurring is responsible...

The mission of the Field Services Virtual Service Sales Representative – Recurring Business is to protect, renew and grow the recurring services business by proactively managing the contract renewal cycle, identifying expansion opportunities and developing long-term relationships with an assigned portfolio of customers. The VSSR Recurring is...

Job Advertisement: Customer Service Advisor Dutch SpeakerLocation: Oriente, Lisbon (Portugal)Job Type: Full-Time (CDI Permanent Contract with a 3-month trial period)About the RoleWe are seeking a motivated and customer-focused Dutch Customer Service Advisor to join our team based in Lisbon. You will play a key role in assisting users with pre-sales...

ABOUT THE ROLE As a DevOps Services Engineer , you will play a key role in the delivery, rollout and onboarding of Cloud & DevOps services for our internal customers. You will support application and product teams in consuming approved Cloud & DevOps patterns, packaged services , platform capabilities and self-service solutions . You will work...

Primary Responsibility: Maintains and enhances customer services by organizing and evaluating service and delivery systems and procedures; supervising staff. Essential Functions: - Investigate problems and find solutions. - Communicates with customers via phone and e-mail. - Handles major incidents that cannot be handled by customer service...

- Compensation: EUR 920 - EUR 920 - monthly Company Description Inetum is a European leader in digital services, supporting organizations as they navigate continuous technological change. The company helps clients accelerate their digital transformation through a broad portfolio that includes consulting, application services, digital engineering, cloud,...

Match Profiler is an Information Systems consultancy with over 25 years of experience in the national and international technology market. We believe in challenging and motivating projects, driven by multidisciplinary and agile teams - and we are looking for those who want to grow with us. With a close-knit approach, we develop solutions that drive...

Primary Responsibility: Maintains and enhances customer services by organizing and evaluating service and delivery systems and procedures; supervising staff. Essential Functions: Investigate problems and find solutions. Communicates with customers via phone and e-mail. Handles major incidents that cannot be handled by customer service...

Inetum is a European leader in digital services. Inetum’s team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetum’s solutions aim at contributing to its clients’ performance and innovation as well as the common good. Present in 19 countries with a dense network of...

Sonae Sierra is a global real estate player, investing, developing and managing sustainable real estate assets in partnership with blue‑chip investors. We operate in over 30 countries across Europe, South America, North Africa and Asia. We work with enthusiasm, perseverance and boldness in an ever‑changing environment. In our learning culture you will...

Inetum is a European leader in digital services. Inetum’s team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetum’s solutions aim at contributing to its clients’ performance and innovation as well as the common good. Present in 19 countries with a dense network of...

Being the daughter company of Swisscom - leading telecommunications company and one of the most sustainable and innovative companies in Switzerland - we share the same values, vision and goals. As a trustworthy and efficient Swisscom service partner, we create valuable customer experiences. We work in strong collaboration with our partners in Switzerland...

Primary Responsibility: Maintains and enhances customer services by organizing and evaluating service and delivery systems and procedures; supervising staff. Essential Functions: Investigate problems and find solutions. Communicates with customers via phone and e-mail. Handles major incidents that cannot be handled by customer service representatives. ...

PrimeIT is a leading company with over 18 years of experience in providing IT, Telecommunications, and Engineering technological services. Specialized in Team Extension, Managed Services, Custom Software, and Nearshore, we currently have a team of over 2350 professionals collaborating on national and international projects across various technologies. We...

Senior Ontology and Knowledge Graph Engineer (m/f/d) 525408 16-Oct-2026 Global Business Services Information Technology Siemens Global Business Services (GBS) enables Siemens units worldwide and external customers to accelerate their business transformation into a sustainable and digital future. Our portfolio comprises services driven by expertise and...

Internal Service Sales Engineer | Service & SolutionsJob Category: Customer Care and Technical ServiceLocation: Paço D'Arcos, PTJob Requisition ID: ****Daikin Europe NV (DENV) is a subsidiary of Daikin Industries Limited, a major Japanese company and the world's largest producer and supplier of HVAC-R (heating, ventilation, air conditioning and...

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for...