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Spanish Real-Time Analyst Premium

Há 1 mês

Porto, Portugal Foundever® Remoto Tempo integral

Come and work with us. We are looking for a talented and accomplished Spanish Real-Time Analyst to monitor actual vs plan delivery at the Queue & agent level to ensure that the correct number of agents are available at the right times to achieve the desired service level/KPI. The Real-Time Analyst is part of the Workforce Management (WFM) team and it is...

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