Empregos para quality specialist em Setúbal

Foundever is seeking a German Quality Specialist for an online travel agency. This remote Portugal role focuses on monitoring call quality, providing actionable feedback, and ensuring adherence to service standards across language and process guidelines. You will analyze AI-driven interactions, participate in calibration sessions, and collaborate with...

Foundever in Portugal seeks an Italian Quality Specialist for an online travel agency. You will monitor CSR performance, provide feedback, ensure scripts and procedures are followed, and collaborate with supervisors and client POC.You will also monitor AI-driven interactions, calibrate scoring, and help improve customer experience while adhering to security...

Candidata-te a uma das nossas vagas e começa a tua aventura connosco. Na Rumos são as pessoas que fazem de nós o que somos Acreditamos que pessoas talentosas merecem trabalhar numa organização de excelência. Procuramos os melhores, que partilhem a nossa visão e cultura, para se juntar a nós no caminho para o sucesso. O que oferecemos Oferecemos...

Foundever is seeking a Spanish Quality Specialist to monitor CSR performance, provide feedback, and ensure quality standards across calls and AI-driven interactions. This role emphasizes training, calibration, and adherence to client guidelines to improve customer experience. Ideal candidates will be fluent in Spanish and English, with strong communication,...

Foundever is seeking a German Quality Specialist for an online travel agency. This remote Portugal role focuses on monitoring call quality, providing actionable feedback, and ensuring adherence to service standards across language and process guidelines. You will analyze AI-driven interactions, participate in calibration sessions, and collaborate with...

Foundever is seeking a Spanish Quality Specialist to monitor CSR performance, provide feedback, and ensure quality standards across calls and AI-driven interactions. This role emphasizes training, calibration, and adherence to client guidelines to improve customer experience.Ideal candidates will be fluent in Spanish and English, with strong communication,...

Foundever is seeking an Italian Quality Specialist to join our remote team in Portugal. You will monitor CSR performance, provide feedback, and ensure adherence to scripts and quality standards while working from home. Ideal candidates have 6+ months in Quality Assurance, fluent English, and Italian at native/C2 level. AI knowledge and strong organizational...

Come and work with us. We are looking for a French Quality Specialist to join our team. Primary Responsibilities: - Monitors CSR’s performance daily, by taping, listening to, reviewing, and evaluating calls. - Provides appropriate feedback on quality of service to ensure adherence to procedures and scripts to improve the service delivered to the caller...

Candidata-te a uma das nossas vagas e começa a tua aventura connosco. Na Rumos são as pessoas que fazem de nós o que somos Acreditamos que pessoas talentosas merecem trabalhar numa organização de excelência. Procuramos os melhores, que partilhem a nossa visão e cultura, para se juntar a nós no caminho para o sucesso. O que oferecemos Oferecemos...

Visa Hunt is seeking a French Quality Specialist to monitor and improve call quality, AI interactions, and customer experience from a remote Portugal-based role. You’ll act as a quality expert, coach CSRs, and ensure adherence to scripts and procedures while aligning with client guidelines. The role requires native/C2 French, fluent English, and strong...

Foundever is seeking a Spanish Quality Specialist to monitor CSR performance, provide feedback, and ensure quality standards across calls and AI-driven interactions. This role emphasizes training, calibration, and adherence to client guidelines to improve customer experience. Ideal candidates will be fluent in Spanish and English, with strong communication,...

Grafton is seeking a driven, detail-oriented professional to join our expanding Shared Service Center in a dual-impact role, focused on maintaining the Quality Management System and assisting in transitioning business processes from multiple countries into the SSC.You will design, implement, and monitor QMS processes, drive ISO 9001 readiness, and...

Foundever in Portugal seeks an Italian Quality Specialist for an online travel agency. You will monitor CSR performance, provide feedback, ensure scripts and procedures are followed, and collaborate with supervisors and client POC. You will also monitor AI-driven interactions, calibrate scoring, and help improve customer experience while adhering to...

Foundever in Portugal seeks an Italian Quality Specialist for an online travel agency. You will monitor CSR performance, provide feedback, ensure scripts and procedures are followed, and collaborate with supervisors and client POC. You will also monitor AI-driven interactions, calibrate scoring, and help improve customer experience while adhering to...

Foundever is seeking an Italian Quality Specialist to join our remote team in Portugal. You will monitor CSR performance, provide feedback, and ensure adherence to scripts and quality standards while working from home. Ideal candidates have 6+ months in Quality Assurance, fluent English, and Italian at native/C2 level. AI knowledge and strong organizational...

Obsidian is hiring Job Seekers - New Grad who are actively or recently seeking jobs (post-college level). In this role, you will review, assess, and provide structured feedback on your domain-specific documents, ensuring quality, accuracy, and relevance. This is a great opportunity for professionals with strong analytical skills and domain expertise to...

Come and work with us. We are looking for a French Quality Specialist to join our team. Primary Responsibilities: - Monitors CSR’s performance daily, by taping, listening to, reviewing, and evaluating calls. - Provides appropriate feedback on quality of service to ensure adherence to procedures and scripts to improve the service delivered to the caller...

Obsidian is hiring Job Seekers - New Grad who are actively or recently seeking jobs (post-college level). In this role, you will review, assess, and provide structured feedback on your domain-specific documents, ensuring quality, accuracy, and relevance. This is a great opportunity for professionals with strong analytical skills and domain expertise to...

RemoteFetch is seeking a French Quality Specialist to join our team in a remote role based in Portugal. You will monitor CSR performance, provide actionable feedback, and serve as the quality assurance reference for the project, including AI-driven interactions. Required are native French (C2) and fluent English, with at least 6 months of QA experience....

RemoteFetch is seeking a French Quality Specialist to join our team in a remote role based in Portugal. You will monitor CSR performance, provide actionable feedback, and serve as the quality assurance reference for the project, including AI-driven interactions. Required are native French (C2) and fluent English, with at least 6 months of QA experience....