Empregos de scores levels em Porto

Job Description Drive global end-to-end management, tracking, and strategic analysis of NPS (Net Promoter Score) and CES (Customer Effort Score). Identify underlying technical bugs and procedural friction points by systematically analyzing low customer scores. Capture qualitative insights from detractors and promoters through voice surveys, follow-up...

Key Responsibilities - Serve as the primary point of contact for Dutch-speaking customers via phone, email, and chat - Provide timely, accurate, and professional support in line with defined service level agreements (SLAs) - Resolve customer inquiries, complaints, and service issues efficiently while maintaining high satisfaction scores - Document...

Key Responsibilities Serve as the primary point of contact for German-speaking customers via phone, email, and chat Provide timely, accurate, and professional support in line with defined service level agreements (SLAs) Resolve customer inquiries, complaints, and service issues efficiently while maintaining high satisfaction scores Document customer...

Required Qualifications Native or near-native fluency in German (spoken and written) Good command of English for internal communication Previous experience in customer service, contact center, or client-facing roles is preferred Strong problem-solving and communication skills Ability to work in a structured, KPI-driven environment High level of...

We are seeking experienced Technical Writers / Editors to contribute to a customer project focused on evaluating and improving advanced AI systems.You'll use your expertise in writing, editing, and critical analysis to evaluate AI-generated content and help improve the quality, clarity, and usefulness of model outputs. No prior AI experience is...

About Zego At Zego, we're on a mission to do the good thing, not the insurance thing. Insurance hasn't changed much in over a century. The way we live, work and travel has. We're building the real-time, AI-driven infrastructure that powers innovative insurance, so good drivers get cover that works the way they actually drive. We're not just updating...

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Online GRE Tutor (Contract) based in Portugal. As an Online GRE Tutor, you will help students strengthen their test-taking skills and achieve their target scores through personalized, one-on-one virtual instruction. You will...

Key Responsibilities Serve as the primary point of contact for German-speaking customers via phone, email, and chat Provide timely, accurate, and professional support in line with defined service level agreements (SLAs) Resolve customer inquiries, complaints, and service issues efficiently while maintaining high satisfaction scores Document customer...

Security & Compliance Engineer / Architect (Azure & OCI) (f/m) 3 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from GRUPO SOLUTIO From SOLUTIO, we are seeking to recruit a highly motivated and skilled Cloud Security & Compliance Engineer / Architect (Azure & OCI)...

Portuguese Retention Advisor for an online travel agency - Porto, PortugalPorto, Portugal, PT Job Description: Come and work with us.Are youPortuguesenative or fluentwith strong sales skills? Looking to make your career inPortoin a multicultural environment?So we have the perfect opportunity for you! Your future project: join ourPortuguese Customer Support...

This role exists to champion our clients and make their businesses impossible to miss on Google. When their visibility climbs, so do their leads and sales, and you'll be the one driving that growth. You'll own the execution of our SEO Process, delivering high-quality monthly work on time, every time, so each client sees real, measurable gains in...

German Speaking Customer Support Specialist | PortoJob DescriptionWe are recruiting German-speaking Customer Support Specialists for an on-site position based in Porto, Portugal, delivering premium customer service for a leading international brand.In this role, you will be the direct point of contact for German-speaking customers, providing friendly,...

1 day ago Be among the first 25 applicants This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Product Manager in EMEA. As a Senior Product Manager, you will drive the strategy, roadmap, and execution of internal platforms, APIs, and data pipelines that power a global product ecosystem. This is a...

Technical Writer / Editor Role Type: Contractor Location: United States, Canada, United Kingdom We are seeking experienced Technical Writers / Editors to contribute to a customer project focused on evaluating and improving advanced AI systems. You’ll use your expertise in writing, editing, and critical analysis to evaluate AI-generated content and help...

German Speaking Customer Support Specialist | Porto Job Description We are recruiting German-speaking Customer Support Specialists for an on-site position based in Porto, Portugal , delivering premium customer service for a leading international brand. In this role, you will be the direct point of contact for German-speaking customers, providing...

About us At Connect Digital, we don’t just deliver digital products, we create meaningful, user-centric experiences that make a real difference. With over 20 years of market experience, we combine deep strategic thinking, world-class design, and cutting-edge tech to help organisations accelerate their digital journey. Whether it’s launching platforms,...

German-Speaking Contact Center Representative About the job German-Speaking Contact Center Representative Required Qualifications Native or near-native fluency in German (spoken and written) Good command of English for internal communication Previous experience in customer service, contact center, or client-facing roles is preferred Strong problem-solving...

Overview This position is posted by Jobgether on behalf of SEON. We are currently looking for an AI Principal Engineer / Architect in EU. As an AI Principal Engineer / Architect, you will lead the design and implementation of advanced AI systems that power real-time decision-making in high-stakes environments. You will be responsible for shaping the AI...

Overview This position is posted by Jobgether on behalf of YLD. We are currently looking for a Contract QA Engineer in EU. As a Contract QA Engineer, you will play a crucial role in ensuring the quality and reliability of software applications by performing automated, manual, and exploratory testing. You will work closely with cross-functional teams to...

Python Practice Leader/ Engineering Manager (Django, Flask, FastAPI, AWS) This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Python Practice Leader / Engineering Manager (Django, Flask, FastAPI, AWS) in Europe. As a Python Practice Leader, you will oversee the Application Development practice, guiding a team...