Empregos de service delivery em Lisboa

PrimeIT is a leading company with over 18 years of experience in providing IT, Telecommunications, and Engineering technological services. Specialized in Team Extension, Managed Services, Custom Software, and Nearshore, we currently have a team of over 2350 professionals collaborating on national and international projects across various technologies. We...

A Decskill nasceu em 2014 como uma Empresa de Consultoria em Tecnologia da Informação e com a premissa que o seu maior ativo são as suas pessoas. Com o propósito de criar valor através do conhecimento e do talento, a Decskill promove uma cultura de excelência e investe no desenvolvimento e bem-estar dos colaboradores. Com mais de 600 profissionais...

Cloud Services Delivery Manager - Hybrid, Lisbon. We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. If you're looking for a dynamic, fulfilling career with flexibility and a world-class employee experience, you'll find it here. We're...

Cloud Services Delivery Manager - Hybrid, Lisbon. We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. If you're looking for a dynamic, fulfilling career with flexibility and a world-class employee experience, you'll find it here. We're...

About Tripadvisor The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations,...

Enquadramento da Função Procuramos um Service Delivery & Continuous Improvement Lead para liderar uma operação de suporte tecnológico, assegurando a gestão da equipa de Helpdesk, a qualidade do serviço e a melhoria contínua dos processos e ferramentas. A função combina coordenação operacional, análise funcional e implementação de melhorias,...

Vector Synergy is seeking a capable project and service delivery professional to support the NCI Academy in Oeiras, Portugal. You will apply project management principles to daily operations, ensure accurate invoicing, and contribute to service lifecycle processes for ongoing activities. The role requires proven PM experience, strong analytical skills for...

A ELEVUS procura um IT Project Manager para liderar a gestão end-to-end de projetos e engagements de IT Managed Services. O foco está na gestão de cliente, delivery e governance, assegurando qualidade, SLA e KPIs, com controlo de riscos e melhoria contínua. Esperam-se formação superior em áreas correlatas e experiência de 5 a 7 anos,...

Missão Liderar a operação de suporte tecnológico, garantindo a gestão eficaz da equipa de Helpdesk, a identificação contínua de oportunidades de melhoria e a coordenação da implementação de soluções que aumentem a eficiência, qualidade de serviço e satisfação dos utilizadores. Principais Responsabilidades - Coordenar e supervisionar a...

Elevus procura um Service Delivery & Continuous Improvement Lead para liderar a operação de suporte tecnológico, assegurando a gestão da equipa de Helpdesk, a qualidade do serviço e a melhoria contínua dos processos. A função combina coordenação operacional, análise funcional e implementação de melhorias, com o objetivo de evoluir uma...

Inetum is seeking an experienced Service Manager to lead our service operations team in Lisbon. You will be responsible for service delivery, team management, and customer satisfaction, with a focus on continuous improvement. You will oversee SLAs, KPIs, escalations, and budget, while collaborating with Sales, Product, and Technical teams. Fluent English...

VECTOR SYNERGY sp. z o.o., ul. Marcelińska 90, 60-324 Poznań, NIP PL7811857270, REGON 301575740, KRS: 0000369575 tel: +48 616684500, fax: +48 616684501, www.vectorsynergy.com, info@vectorsynergy.com Location Oeiras , Portugal Security Clearance NATO Secret Reference No C005020 / Oeiras Deadline For Application 04 .0 8 .2026 r. Skills, Knowledge,...

Hitachi Digital Services in Portugal is seeking a Senior Vendor Management Specialist to oversee daily VMS activities across BPO operations and drive service excellence. You will manage SLA/KPI delivery, monitor risks, lead continuous improvement, ensure governance compliance, and provide transparent reporting while collaborating with cross-functional teams...

A Ankix está a recrutar um Service Delivery Manager (M/F) para coordenar a operação de serviços de suporte aplicacional em um contexto internacional. A função envolve gerir complexidade de incidentes, escalonamentos e garantias de qualidade em ambientes L2/L3. O regime é remoto em Portugal, com recolha de equipamento inicial nas instalações do...

A ELEVUS procura um IT Project Manager para liderar a gestão end-to-end de projetos e engagements de IT Managed Services. O foco está na gestão de cliente, delivery e governance, assegurando qualidade, SLA e KPIs, com controlo de riscos e melhoria contínua. Esperam-se formação superior em áreas correlatas e experiência de 5 a 7 anos,...

Genpact Portugal, a part of Genpact, seeks a Service Delivery Leader for Customer Care - Collections to drive high-performing teams in a hybrid setup. The role focuses on leading operations, improving customer experience, and achieving SLAs across the portfolio. You will work on data‐driven decisions, collaborate with cross‐functional teams, and mentor...

Elevus procura um IT Project Manager para gerir projetos de IT Managed Services, desde a iniciação até à entrega e transição para operação, assegurando qualidade, cumprimento de SLAs e KPIs.O candidato ideal terá forte orientação para cliente, gestão de stakeholders, planeamento de scope, timelines e budget, além de experiência em ambientes...

WTW in Lisbon is seeking a German-speaking HR Specialist to deliver consistent, high-quality HR support in a multicultural shared-services environment. You will operate with autonomy, following SOPs and country regulatory requirements, ensuring accurate case triage and escalation.Key focus includes supporting Germany, Austria and Switzerland, maintaining HR...

Decskill, an IT consulting company with more than 10 years of consolidated experience, is growing in Lisbon and joining the Astek Group family. We are seeking a Senior Application Service Manager to lead service delivery, manage budgets, and coordinate with stakeholders across national and international projects. Join a community of over 800 professionals...

WLG is seeking a hands-on professional to ensure accurate quarterly invoices and strong financial governance for IT and business operations. You will own the invoicing cycles, price proposals, LOAs, and service support agreements, while coordinating daily procurement and resource plans to keep projects on track.As the customer focal point, you will...