Technical Support Agent
3 semanas atrás
Do you want to work for an American multinational technology company that focuses mainly on Internet-related products and services?
Do you want to relocate to the beautiful capital of Portugal – Lisbon?
Then this could be the perfect opportunity for you to have the experience of a lifetime
Your responsibilities and impact as Technical Support Agent will be:
Providing support to customers by responding to inbound requests
Assisting users with Pre-Sales, General Inquiries, and technical support issues via phone/email/social media channels
Adapting the brand's voice and tone for interactions on both private (phone/email/chat) and public (social/forums/eCommerce reviews) channels
Ensuring excellent customer satisfaction by responding in an appropriate and friendly manner
Skills, qualifications and interests you need to succeed in this role:
The company is recruiting on soft skills, regardless of your field of studies – they will train you on every aspect of the job. Are you customer service-oriented? Do you have good communication skills?
Then they might have an opportunity for you to join them
You are a native French speaker (this is a must) + a good level of English
You have experience in technical troubleshooting (1 year mandatory)
You are motivated and committed to your work
You have no trouble with writing in French
You are a team player and willing to work with many other nationalities
Sales/ Commercial background is a plus
Previous experience in Customer Service or credit recovery experience is a plus
What’s in it for you?
Permanent contract and 3 months of the trial period
Working hours: Monday to Sunday, rotating shifts 8 am to 5 pm
A package in line with the market: 890€ gross / month x 14 months + 70€ gross / month language bonus + up to 100€ / month performance bonus + meal vouchers of 7.23€ / workday + reimbursement of some transportation cost + Private Health Insurance and dental plan (after six months)
If you live outside Portugal: reimbursement (up to 400€) of initial flight ticket after 4 months within the company + 4 months of accommodation in a shared flat provided by the company (rental fee to pay)
Opportunity to be part of a challenging and fast-paced environment
Possibility to collaborate with some of the biggest brands in the industry
A multicultural and international environment
Fully paid training, professional development, and career evolution
-
Technical Support Agent
2 semanas atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroOur client is a leading BPO company with a global presence, and they are expanding their technical support team in Lisbon. As a Technical Support Agent, you will play a crucial role in assisting German-speaking customers with their technical inquiries and ensuring a positive experience. Responsibilities: Provide excellent technical support via phone,...
-
Spanish Speaking Technical Support Agent
2 meses atrás
Lisbon, Portugal Patrique Mercier Recruitment Tempo inteiroSpanish Speaking Technical Support Agent, Are You Out There? We're on the lookout for a Spanish Speaking Technical Support Agent! This is a fantastic opportunity to break into the world of aviation, finance, banking, automotive, social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, and energy sectors (Wow, that's a...
-
Technical Support Agent
Há 1 mês
Lisbon, Portugal portugal.xpatjobs Tempo inteiroDo you want to be part of a multicultural team in a company that works alongside well-known brands?Do you want to work for an American multinational technology company that focuses mainly on Internet-related products and services? Do you want to relocate to the beautiful capital of Portugal – Lisbon?Then this could be the perfect opportunity for you to...
-
Lisbon, Portugal Recruitment Apple Lovers Tempo inteiroRecruitment Apple Lovers is working with a leading multinational technology business that is looking to recruit a Dutch-speaking Customer Support Agent for their office in Lisbon. The successful employee would support customers who own a premium membership of a streaming platform. Position: Customer Support AgentLocation: Lisbon (Santos), PortugalEmployment...
-
Customer Support Agent, Dutch speaker
3 semanas atrás
Lisbon, Portugal Recruitment Apple Lovers Tempo inteiroRecruitment Apple Lovers is working with a leading multinational technology business that is looking to recruit a Dutch-speaking Customer Support Agent for their office in Lisbon. The successful employee would support customers who own a premium membership of a streaming platform. Position: Customer Support AgentLocation: Lisbon (Santos), PortugalEmployment...
-
Customer Support Agent, Dutch speaker
2 semanas atrás
Lisbon, Portugal Recruitment Apple Lovers Tempo inteiroRecruitment Apple Lovers is working with a leading multinational technology business that is looking to recruit a Dutch-speaking Customer Support Agent for their office in Lisbon. The successful employee would support customers who own a premium membership of a streaming platform. Position: Customer Support Agent Location: Lisbon (Santos), Portugal...
-
German Technical Support Specialist
2 meses atrás
Lisbon, Portugal Konecta Portugal Tempo inteiroDescription: Role DescriptionThis is a full-time on-site role for a Technical Support Specialist.The Technical Support Specialist would provide technical assistance and support to the customers of our client, walk clients through solutions, and also document issues and solutions provided in the company's database.The Technical Support Specialist would...
-
Italian Technical Support Specialist
2 meses atrás
Lisbon, Portugal Konecta Portugal Tempo inteiroDescription Role DescriptionThis is a full-time on-site role for a Technical Support Specialist.The Technical Support Specialist would provide technical assistance and support to the customers of our client, walk clients through solutions, and also document issues and solutions provided in the company's database.The Technical Support...
-
German Technical Support Specialist
2 meses atrás
Lisbon, Portugal Konecta Portugal Tempo inteiroDescription Role DescriptionThis is a full-time on-site role for a Technical Support Specialist.The Technical Support Specialist would provide technical assistance and support to the customers of our client, walk clients through solutions, and also document issues and solutions provided in the company's database.The Technical Support...
-
French Technical Support Specialist
Há 18 horas
Lisbon, Portugal Konecta Portugal Tempo inteiroDescription Role DescriptionThis is a full-time on-site role for a Technical Support Specialist.The Technical Support Specialist would provide technical assistance and support to the customers of our client, walk clients through solutions, and also document issues and solutions provided in the company's database.The Technical Support...
-
Technical Support Representative
1 dia atrás
Lisbon, Portugal N-able Tempo inteiroTechnical Support Representative JOB_DESCRIPTION.SHARE.HTML CAROUSEL_PARAGRAPH JOB_DESCRIPTION.SHARE.HTML Lisboa, Portugal Support 19027 Job Description Why N-able IT doesn’t get better than this! N-able isn’t just another software company – we’re going places, and we’d love for you to be a part of that journey. With...
-
Automotive Technical Agent
1 dia atrás
Lisbon, Portugal MSX INTERNATIONAL Tempo inteiroAt MSX IBERIA we are looking for a Automotive Technical Agent to join our great team in Lisbon. The main objective of our future collaborator is to to ensure accurate assessment and verification of dealer information and customer claims, while providing support, guidance, and training to maintain repair quality and cost efficiency...
-
Technical Support Engineer
1 dia atrás
Lisbon, Portugal Hexa People Tempo inteiro== HYBRID JOB (2 days / week at the office) == What you can expect: Our client specializes in cybersecurity solutions, offering advanced technologies to protect businesses from evolving digital threats. With a team of dedicated experts, the focus lies on innovation and collaboration to ensure the resilience and security of our client's digital assets. What...
-
Technical Support Engineer
Há 2 dias
Lisbon, Portugal Microsoft Tempo inteiroOverview With over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and...
-
Technical Support Engineer
Há 3 dias
Lisbon, Portugal Microsoft Tempo inteiroOverview With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and...
-
Technical Support Engineer
1 semana atrás
Lisbon, Portugal Microsoft Tempo inteiroOverview With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and...
-
Technical Support Analyst
Há 1 mês
Lisbon, Portugal BMC Software, Inc. Tempo inteiroDescription and Requirements #LI-RI1 "At BMC trust is not just a word - it's a way of life!" We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best...
-
Technical Support Analyst
3 semanas atrás
Lisbon, Portugal BMC Software, Inc. Tempo inteiroDescription and Requirements #LI-RI1 "At BMC trust is not just a word - it's a way of life!" We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best...
-
Dutch Customer Support Agent
2 meses atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroCross Border Talents is recruiting Dutch Customer Support Agents to work in Lisbon, Portugal.Are you passionate about costumer support and technologies? Would you like to join one of the top BPO companies in Lisbon? Our client is a global leader and one of the biggest companies in Portugal. Your mission as a customer support agent is to support their...
-
Dutch Customer Support Agent
3 semanas atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroCross Border Talents is recruiting Dutch Customer Support Agents to work in Lisbon, Portugal.Are you passionate about costumer support and technologies? Would you like to join one of the top BPO companies in Lisbon? Our client is a global leader and one of the biggest companies in Portugal. Your mission as a customer support agent is to support their...