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Customer Support Specialist

2 meses atrás

Linda a Velha, Portugal Nestle Tempo inteiro

RESUMO DA POSIÇÃO  

Local: Linda-a-Velha, Portugal 

Empresa: Nestlé 

Full-time 

Licenciatura

 

A OPORTUNIDADE

 

Trabalhar na Nestlé significa que te irás juntar à maior multinacional de alimentação e bebidas do mundo. O nosso propósito é melhorar a qualidade de vida dos nossos consumidores, contribuindo para um futuro mais saudável.  

Para integrar a equipa de Customer Supply Chain , procuramos um Customer Support Specialist . Terás como principal missão prestar um serviço de suporte aos clientes e fornecedores. Consiste na gestão dos pedidos de assistência técnica ao negócio dos cafés torrados.

Junta-te a esta equipa e vem conhecer a Nestlé 

 

O QUE VAIS FAZER …  

  • Captação de pedidos de assistência técnica e propects;

  • Registo em SAP de pedidos/reclamações e respetivo seguimento;

  • Faturação dos pedidos de acordo com o registo e a informação dos fornecedores;

  • Trabalhos administrativos dentro do âmbito dos pedidos;

  • Elaboração de relatórios e análises semanais.

ÉS QUEM PROCURAMOS?  

  • Licenciatura (recém-licenciado preferencial);

  • Experiência de 1 a 2 anos em serviço ao cliente num mercado semelhante;

  • Experiência em Serviço de atendimento ao cliente;

  • Fluência em Espanhol (preferencial).

  • Bons conhecimentos ao nível de Microsoft Excel;

  • Capacidade de resolução de problemas;

  • Assertivo e com boa capacidade de comunicação;

  • Capacidade de trabalhar em equipa;

  • Capacidade de trabalhar sob pressão e gestão de stress.