![portugal.xpatjobs](https://media.trabajo.org/img/noimg.jpg)
Technical Support Advisor
4 semanas atrás
You want to relocate to the beautiful capital of Portugal – Lisbon?
Then this could be the perfect opportunity for you to have your experience of a lifetime
Your responsabilities and impact as a Technical Support Advisor:
In this position, you will be responsible for ensuring excellent customer service to the German market, creating exceptional value and solving any issues to deliver a consistent quality of service.
The main responsibilities involve:
Manage effectively all incoming queries in a customer service environment in regards to technical issues (trouble-shooting)
Respond to incoming calls and emails from enterprise clients
Gather information from customers, ensure resolutions of queries
Maintain client relationships through product support over the phone
Provide high-quality service
Record all required data elements in CRM to provide a good follow-up and qualitative support
Skill, qualifications and interests you need to succeed in this role:
You have the following language skills: native level of German + fluency in English
You preferably have a previous experience of min. 6 months in Technical Support
You have an interest in and willingness to learn and are tech savy
You have very good communication skills – both written and oral
You have the ability to operate in high pressure situations
You are a team player, enthusiastic and self-starter
You have analytic and problem-solving skills
You are Customer and Quality oriented
Valid Portuguese work permit or EU citizenship required
What’s in it for you?
Long-term opportunity
Working hours in rotative shifts depending of the project
A package in line with the market: 1000€ gross / month x 14 months + up to 100€ / month performance bonus + meal vouchers of 7.23€ / workday + reimbursement of some transportation cost + Private Health Insurance and dental plan (after six months)
If you live outside Portugal: reimbursement (up to 400€) of initial flight ticket after 6 months within the company + 6 months of accommodation in shared flat provided by the company (rental fee to pay)
Opportunity to be part of a challenging and fast paced environment
Possibility to collaborate with some of the biggest brands in the industry
A multicultural and international environment
Fully paid training, professional development and career evolution
Your Future Company
Started up by 2 French entrepreneurs in the year 2000, the Company has become an international Customer Experience Specialist, with a global presence and counting more than 50.000 employees.
In their international hub in Lisbon, they are taking care of the customer service experiences on behalf of some of the world’s most progressive brands.
Feel free to check our other opportunities for German speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities.
Dieser Job ist nicht das Richtige für dich? Wirf einen Blick auf unsere Website und informiere dich über weitere spannende Jobangebote im Ausland: #removed#
-
Dutch speaking Technical Support Advisor
3 semanas atrás
Lisbon, Portugal Talingual Tempo inteiroDescription: Location: Lisbon, PortugalRole: Dutch Technical Support AdvisorSalary: basic gross p/m Euro 1100 (paid 14 a year) + Euro 120 p/m bonus (paid 12 x a year) potential plus net per working day 7.23 Euro food voucherWorking hrs: 40 hrs p/week between rotational between: Monday to Friday – 08:00 to 20:00, Saturday and Sunday – 08:00 to...
-
Dutch speaking Technical Support Advisor
3 semanas atrás
Lisbon, Portugal Talingual Tempo inteiroDescription Location: Lisbon, PortugalRole: Dutch Technical Support AdvisorSalary: basic gross p/m Euro 1100 (paid 14 a year) + Euro 120 p/m bonus (paid 12 x a year) potential plus net per working day 7.23 Euro food voucherWorking hrs: 40 hrs p/week between rotational between: Monday to Friday – 08:00 to...
-
French speaking Technical Support Advisor
1 dia atrás
Lisbon, Portugal Talingual Tempo inteiroDescription Location: Lisbon, PortugalRole: French Technical Support AdvisorSalary: basic gross p/m Euro 890 (x 14)+ Euro 100 (x12) p/m fixed bonus potential plus performance bonus potential of 120 euro p/m (x12) plus net per working day 7.23 Euro food voucherWorking hrs: 40 hrs p/week between Monday to Friday: 08:00-20:00...
-
Technical Support Advisor
Há 6 dias
Lisbon, Portugal Blu Selection Tempo inteiroYou want to be part of a multicultural team in a company which works alongside well-known brands? You want to relocate to the beautiful capital of Portugal â Lisbon? Then this could be the perfect opportunity for you to have your experience of a lifetime! Your responsabilities and impact as a Technical Support Advisor: In this position, you will be...
-
Technical Support Advisor
Há 1 mês
Lisbon, Portugal portugal.xpatjobs Tempo inteiroYou want to be part of a multicultural team in a company which works alongside well-known brands?You want to relocate to the beautiful capital of Portugal – Lisbon?Then this could be the perfect opportunity for you to have your experience of a lifetime!Your responsabilities and impact as a Technical Support Advisor:In this position, you will be responsible...
-
Technical Support Advisor
Há 1 mês
Lisbon, Portugal Blu Selection Tempo inteiroYou want to be part of a multicultural team in a company which works alongside well-known brands? You want to relocate to the beautiful capital of Portugal â Lisbon? Then this could be the perfect opportunity for you to have your experience of a lifetime! Your responsibilities and impact as a Technical Support Advisor: In this position, you will be...
-
Technical Support Advisor
4 semanas atrás
Lisbon, Portugal Blu Selection Tempo inteiroYou want to be part of a multicultural team in a company which works alongside well-known brands? You want to relocate to the beautiful capital of Portugal â Lisbon? Then this could be the perfect opportunity for you to have your experience of a lifetime! Your responsibilities and impact as a Technical Support Advisor: In this position, you will be...
-
Technical Support Advisor
Há 1 mês
Lisbon, Portugal Blu Selection Tempo inteiroYou want to be part of a multicultural team in a company which works alongside well-known brands? You want to relocate to the beautiful capital of Portugal – Lisbon? Then this could be the perfect opportunity for you to have your experience of a lifetime!TasksYour responsibilities and impact as a Technical Support Advisor:In this position, you will be...
-
Technical Support Advisor
4 semanas atrás
Lisbon, Portugal Blu Selection Tempo inteiroYou want to be part of a multicultural team in a company which works alongside well-known brands? You want to relocate to the beautiful capital of Portugal – Lisbon? Then this could be the perfect opportunity for you to have your experience of a lifetime!TasksYour responsibilities and impact as a Technical Support Advisor:In this position, you will be...
-
Technical Support Representative
Há 5 dias
Lisbon, Portugal N-able Tempo inteiroTechnical Support Representative JOB_DESCRIPTION.SHARE.HTML CAROUSEL_PARAGRAPH JOB_DESCRIPTION.SHARE.HTML Lisboa, Portugal Support 19027 Job Description Why N-able IT doesn’t get better than this! N-able isn’t just another software company – we’re going places, and we’d love for you to be a part of that journey. With...
-
Technical Support Engineer
Há 6 dias
Lisbon, Portugal Microsoft Tempo inteiroOverview With over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and...
-
Technical Support Engineer
2 semanas atrás
Lisbon, Portugal Microsoft Tempo inteiroOverview With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and...
-
Intermediate Technical Support Representative
2 meses atrás
Lisbon, Portugal N-able Tempo inteiroIntermediate Technical Support Representative JOB_DESCRIPTION.SHARE.HTML CAROUSEL_PARAGRAPH JOB_DESCRIPTION.SHARE.HTML Lisboa, Portugal Support 19027 Job Description Why N-able IT doesn’t get better than this! N-able isn’t just another software company – we’re going places, and we’d love for you to be a part of that journey....
-
Intermediate Technical Support Representative
4 semanas atrás
Lisbon, Portugal N-able Tempo inteiroIntermediate Technical Support Representative JOB_DESCRIPTION.SHARE.HTML CAROUSEL_PARAGRAPH JOB_DESCRIPTION.SHARE.HTML Lisboa, Portugal Support 19027 Job Description Why N-able IT doesn’t get better than this! N-able isn’t just another software company – we’re going places, and we’d love for you to be a part of that journey....
-
Lisbon, Portugal Talingual Tempo inteiroDescription: Location: Lisbon, PortugalRole: German speaking Technical Support AdvisorSalary: 1300 euro gross per month (this does include also the holiday bonus, meal allowance) plus free accomodation plus 200 euro performance bonus gross p/mWorking Hrs: 40 Hours per week (8 hours per day with an additional lunch break hour) on a rotational shift pattern...
-
German speaking Technical Support Specialist
4 semanas atrás
Lisbon, Portugal Talingual Tempo inteiroDescription: Location: Lisbon, PortugalRole: German speaking Technical Support AdvisorSalary: 1300 euro gross per month (this does include also the holiday bonus, meal allowance) plus free accomodation plus 200 euro performance bonus gross p/mWorking Hrs: 40 Hours per week (8 hours per day with an additional lunch break hour) on a rotational shift pattern...
-
Lisbon, Portugal Teleperformance Portugal Tempo inteiroDescription What you can expectAre you a native Italian speaker looking for your next career path as a Technical Support for Microsoft? The cloud business interests you? Then, grab this job opportunity and apply today!In this role, your main responsibilities will be to support deliveries and work with customers to resolve technical customer issues...
-
Lisbon, Portugal Teleperformance Portugal Tempo inteiroDescription What you can expectAre you a native Polish speaker looking for your next career path as a Technical Support for Microsoft? The cloud business interests you? Then, grab this job opportunity and apply today!In this role, your main responsibilities will be to support deliveries and work with customers to resolve technical customer issues...
-
Lisbon, Portugal Teleperformance Portugal Tempo inteiroDescription What you can expectAre you a native Spanish speaker looking for your next career path as a Technical Support for Microsoft? The cloud business interests you? Then, grab this job opportunity and apply today!In this role, your main responsibilities will be to support deliveries and work with customers to resolve technical customer issues...
-
Partner Technical Advisor
2 semanas atrás
Lisbon, Portugal Microsoft Tempo inteiroOverview With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and...