French speaking Technical Support Advisor

Há 4 dias

Lisbon, Portugal Talingual Tempo inteiro

Description

Location: Lisbon, PortugalRole: French Technical Support AdvisorSalary: basic gross p/m Euro 890 (x 14)+ Euro 100 (x12) p/m fixed bonus potential plus performance bonus potential of 120 euro p/m (x12) plus net per working day 7.23 Euro food voucherWorking hrs: 40 hrs p/week between Monday to Friday: 08:00-20:00 and Weekends: 08:00-17:00, Days Off: 2 Days RotationalRelocation: flight reimbursement + subsidised room in company apartment in Lisbon for rent of 280 euro p/m The CompanyOur client is a global outsourcing partner - they currently operate in over 35 different countries worldwide. For their multilingual hub in the beautiful capital city in Lisbon, they are looking to recruit French Technical Support Advisors. The RoleAs a Technical Support Advisor you will represent a global technology brand. You will be the first point of contact for customers via phone, emails and chat and will answer qeneral Inquiries and solve any technical issues they might experience with their voice assistant device. First time resolution, taking ownership and customer satisfaction are very much important in this role. This will suit someone who has an interest in technology and who likes to troubleshoot.

Requirements

RequirementsFluent French and EnglishPrevious Customer service or technical support experience desiredExcellent communication skillsAbility to multi-task IT literate, interest in new technologies

Offer

Salary and benefitsCompetitive monthly gross salary of Euro 890 (x 14)+ Euro 100 (x12) p/m fixed bonus potential plus performance bonus potential of 120 euro p/m (x12) plus net per working day 7.23 Euro food voucher Fully paid training is provided. Excellent career opportunities. Free health insurance after 6 months in service. A relocation package is offered for those relocating from outside Portugal which includes: flight reimbursement + subsidised room in company apartment in Lisbon for rent of 280 euro p/m. About TalingualAs a job-seeker you can benefit from Talingual’s extensive experience - we have successfully placed thousands of candidates in new roles across Europe and we have all previously been in your position as an international job-seeker. We work with leading international employers who offer compelling employment opportunities in a wide variety of roles and locations. We add value to your job search by reviewing your CV, identifying your strengths as a candidate, discussing your preferences with you, preparing you for interviews, and providing relocation advice. You can expect your Talingual recruiter to provide you with honest and clear guidance in a friendly and supportive way. 

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