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French Speaking Technical Support

3 meses atrás


Lisbon, Portugal Cross Border Talents Tempo inteiro

We are hiring French Speaking Technical Support in beautiful Lisbon

Send your resume to claudia.cruz@cbtalents.org

Requirements:

  • Previous experience in Contact Centre or Customer Service (preferable)
  • EU Id, Portuguese Citizenship card, Manifestação de Interesse
  • Native French language plus fluent English

Benefits:

  • Competitive Salary
  • Performance Bonus
  • Meal Allowance
  • Transport Allowance
  • Health Insurance
  • Relocation Package

Tasks:

  • Respond to inbound customer requests, and document relevant case information;
  • Respond appropriately to customer escalations and escalate issues and customers to higher tiers of support as defined and documented.

Schedule:
Full time - Monday to Friday 08:00 to 20:00 (Rotational) / Saturday and Sunday 08:00 to 17:00 - Days Off: 2 Days (Rotational)

Workplace: On-site