Beauty Customer Service Agent
Há 1 mês
Your responsibilities and impact as a Beauty Customer Service Agent will be:
Answering questions from customers regarding the products, orders, payment methods or shipping, while always remaining calm and polite
Transforming online credit simulations into completed files
Handling calls for prospects and clients
You will find yourself in a position in which you can directly impact the shopping experience of others, whether it is via phone, e-mail or chat.
Skills, experiences, and interests you need to succeed in this role:
You are a native French speaker
You are passionate about the Beauty and Make-Up industry studies or experience in this industry is a plus
You are excited to face a new challenge such as leaving your home country and settling down somewhere new
You love travelling, meeting people from different countries and getting to know their culture
You must hold EU Citizenship or valid work permit for Portugal
What’s in it for you?
10-month fixed-term contract
Working hours: Monday to Sunday, rotating shifts 8 am to 9 pm
A package in line with the market: 850€ gross / month x 14 months + up to 100€ / month performance bonus + meal vouchers of 7.23€ / workday + reimbursement of some transportation cost + Private Health Insurance and dental plan (after six months)
If you live outside Portugal: reimbursement (up to 400€) of initial flight ticket after 4 months within the company + 4 months of accommodation in shared flat provided by the company (rental fee to pay)
Opportunity to be part of a challenging and fast paced environment
Possibility to collaborate with some of the biggest brands in the industry
A multicultural and international environment
Fully paid training, professional development and career evolution
Your Future Company:
Started up by 2 French entrepreneurs in the year 2000, the Company has become an international Customer Experience Specialist, with a global presence and counting more than 50.000 employees.
In their international hub in Lisbon, they are taking care of the customer service experiences on behalf of some of the world’s most progressive brands.
Is this project not the best fit for you ? Feel free to check our other entry-level opportunities in Customer Service in Lisbon. Still, send me your CV to be considered for other projects or future opportunities.
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