Hebrew speaking Customer Service Agent

Encontrado em: beBee S PT - 2 semanas atrás

Sliema, Portugal SpotOn Connections Tempo inteiro

  • Establish an efficient, courteous and personalized contact with customers by phone, in German. 

  • Be autonomous, do not hesitate to improve your own learning to ensure you have enough knowledge and mastery of software to excel in the role. 

  • Being multitasking and adapting to a very dynamic environment. 

  • Continuously looking for ways to provide an effective solution for Customerâs needs while improving the teamâs and your own performance. 

  • Respect established processes, service level agreements with clients in terms of quality by achieving and excelling individual and team goals. 

  • Establish and maintain effective collaboration with clientâs partners. 

  • Be able to maintain a constructive state of mind even in difficult situations. 

  • Fluency in written and spoken Hebrew and English. 

  • Customer Service Minded, Customer Satisfaction is paramount. ⯠

  • A Genuine interest and passion for IT, the Internet tool, telecom and the field of tourism. 

  • Help with relocation. 

  • Providing accommodation. 

  • Health insurance from day 1. 

  • Online university. 

  • Portuguese classes, events and âsocial clubâ. 

  • German speaking Customer Service

    Encontrado em: beBee S PT - 2 semanas atrás

    Sliema, Portugal SpotOn Connections Tempo inteiro

    Handle wide range of customers and enter all customer details in an accurate and efficient manner to the relevant systems.Provide customers accurate and relevant information about products, services and promotions based on needs.Educate customers to use all online self-service tools.Proactive suggesting improvements to improve efficiency, productivity,...

  • Dutch or German Customer Service Agent

    Encontrado em: beBee S PT - 2 semanas atrás

    Sliema, Portugal SpotOn Connections Tempo inteiro

    At least 12 months of direct customer service experience required, preferably in contact centers in a B2C and/or B2B environmentGood communication skills, both verbal and oralExcellent native level written and spoken of Dutch or German languageProactive attitude and strong team-spiritBe organized and able to learn new processes, concepts, and skills as well...

  • German speaking Team Lead-Lisbon-JID: 304238

    Encontrado em: beBee S PT - 2 semanas atrás

    Sliema, Portugal SpotOn Connections Tempo inteiro

    Overall accountability and responsibility for the team’s performance.Responsible for direct leadership, supervision, development and engagement of 16-22 Advisors and Senior Advisors to deliver excellence in Customer Service.Provides guidance, support, engagement and coaching to all direct reports along with regular meetings in order to drive...

  • German Customer Support

    Encontrado em: beBee S PT - 2 semanas atrás

    Sliema, Portugal SpotOn Connections Tempo inteiro

    At least 12 months of direct customer service experience required, preferably in contact centers in a B2C and/orB2B environmentGood communication skills, both verbal and oralExcellent native level written and spoken communication skills in the language of supportProactive attitude and strong team-spiritBe organized and able to learn new processes, concepts,...