With Relocation Support German Customer Support

1 semana atrás


Lisbon, Portugal Cross Border Talents Tempo inteiro

2000 WELCOME BONUS + REMOTE WORK CHANCE Key Responsibilities

  • Respond to customer inquiries via phone, email, and chat in a professional and friendly manner.
  • Assist customers with product details, order issues, and general support.
  • Resolve customer concerns efficiently and escalate more complex issues as needed.
  • Provide clear and effective solutions to ensure customer satisfaction.
  • Document customer interactions accurately in the CRM system.
What We Are Looking For
  • Fluency in German (C2 level) and solid communication skills in English (B2 level or higher).
  • Strong problem-solving abilities and a customer-focused attitude.
  • Flexibility to work 24/7 rotational shifts, including weekends.
  • Must be available to work on-site in Braga.
What We Offer
  • Competitive salary and benefits.
  • Welcome Bonus of €2,000.
  • Private health insurance.
  • Paid training to help you succeed in your role.
  • A supportive, friendly team environment.
  • Opportunities for professional growth and career advancement.
Work Schedule
  • Monday to Sunday: 24/7 (rotational shifts).
  • Days Off: 2 rotational days off.


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