German Customer Support

6 meses atrás


Lisbon, Portugal Cross Border Talents Tempo inteiro

Customer Support representative.

Answering customer questions and executing orders in the first contact around the entire Service Retail

Assist with phone banking ID and T-PIN & Postbank app setup.

Card blocking/unblocking/exchange Recording of phishing cases

Acceptance of payment transaction orders

Product information

Recording of complaints

If necessary, also sale of products/services (not at the moment).

Requirements

Good linguistic expression in German (C1+);
Conversational English skills (B1+);

Active listening;

Enjoy customer service;

Willingness to solve even difficult cases in the first contact;

Resistance to stress.

Benefits

Competitive Salary

Investment in Training

Relocation Package

Meal allowance

Opportunity to grow your career

Big multinational company, with a friendly international team



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