German Customer Support in Lisbon

1 dia atrás


Lisbon, Portugal Cross Border Talents Tempo inteiro

Key Responsibilities:

  • Offer technical assistance to customers through voice, email, and chat channels.
  • Troubleshoot and resolve customer inquiries and issues related to our products and services.
  • Provide clear and concise information to customers, guiding them through solutions.
  • Document customer interactions and maintain accurate records in our support system.
  • Collaborate with team members to escalate and resolve complex technical issues.
  • Continuously update knowledge on products and services to provide accurate support.

Requirements:

  • Native proficiency in German and B2-level proficiency in English.
  • Strong communication skills, both written and verbal.
  • Previous experience in customer support or a technical support role is preferred.
  • Ability to work independently and as part of a team.
  • Strong problem-solving skills and attention to detail.
  • Flexibility to work in rotational shifts, including weekends.

Work Schedule:

  • Monday to Friday: 8:00 AM - 8:00 PM (Rotational shifts; 8 hours per day).
  • Saturday to Sunday: 8:00 AM - 5:00 PM (5 days per week).

Benefits:

  • Competitive salary based on experience.
  • Opportunities for career advancement and professional development.
  • A collaborative and inclusive work environment.
  • Additional perks and incentives.



  • Lisbon, Portugal AMSpace Recruitment Consultancy Tempo inteiro

    We are looking for a dynamic and customer-oriented individual to move and join our customer service team in Lisbon. As a Customer Service Support Agent, you will be the first point of contact for our German-speaking customers, delivering top-notch support and ensuring customer satisfaction.TasksProvide exceptional customer support via phone, email, and chat...

  • German Customer Support

    3 semanas atrás


    Lisbon, Portugal Talent Trail Tempo inteiro

    Remote Work in Portugal - Equipment providedRole DescriptionYou will be required to communicate in German via phone, email, and chat, and document customer interactions and feedback.QualificationsFluency in German and English C1Customer service experience with excellent verbal and written communication skillsAbility to provide efficient solutions,...

  • German Customer Support

    4 meses atrás


    Lisbon, Portugal Cross Border Talents Tempo inteiro

    We are looking for German customer support for a Customer Support Position in LisbonIf you are looking for stability, to work in a multi-cultural environment and to grow within the company, this is your chanceOur client is one of the largest multinational BPO companies in the world. They are known to work with world famous brands but also start-ups. They are...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    Join a leading global organization renowned for its exceptional customer service solutions provided to top international brands. We are looking for a motivated German-speaking Customer Advisor to join our dynamic team in Lisbon, Portugal. Why Choose Portugal? Portugal offers a unique blend of rich history, vibrant culture, and stunning natural beauty....


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    Join a leading global organization renowned for its exceptional customer service solutions provided to top international brands. We are looking for a motivated German-speaking Customer Advisor to join our dynamic team in Lisbon, Portugal. Why Choose Portugal? Portugal offers a unique blend of rich history, vibrant culture, and stunning natural beauty....


  • Lisbon, Portugal CBT - Cross Border Talents Tempo inteiro

    Job brief We are looking for a Customer Support for a Streaming Service Platform,  German language skills are required. Position based in Lisbon, Portugal. No experience needed . Responsibilities Live chat, E-mail (Inbound Calls might occur accordingly with the project)Identifying the clients problem; troubleshooting them to find the solutionDocumenting...


  • Lisbon, Portugal speakit Tempo inteiro

    Are you looking for a new job opportunity in the field of Customer Support in sunny Lisbon? Would you like to be part of an international team where you have realistic possibilities of developing your career? If the answer is yes, please keep reading because we have the right opportunity for you! Responsibilities: Customer advice by telephone and email;...


  • Lisbon, Portugal Multilingual Jobs Worldwide Tempo inteiro

    Description Are you fluent in German and excited to light up your career in Portugal?Join our partner in Lisbon as a German-speaking Customer Service Representative for an innovative company in the smart lighting industry.About the Role:Our partner is a global leader in smart technology, powering the brands of the future. As a Customer Service...


  • Lisbon, Portugal Multilingual Jobs Worldwide Tempo inteiro

    Description Are you fluent in German and excited to light up your career in Portugal?Join our partner in Lisbon as a German-speaking Customer Service Representative for an innovative company in the smart lighting industry.About the Role:Our partner is a global leader in smart technology, powering the brands of the future. As a Customer Service...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    Are you passionate about costumer support and technologies? Would you like to join one of the top BPO companies in Lisbon? Our client is a global leader and one of the biggest companies in Portugal. Over the last years, they have been recognised as an excellent company to work for and one of the best costumer services provider company, considered several...


  • Lisbon, Portugal Speakit Tempo inteiro

    Are you looking for a new job opportunity in the field of Customer Support in sunny Lisbon? Would you like to be part of an international team where you have realistic possibilities of developing your career? If the answer is yes, please keep reading because we have the right opportunity for you!Responsibilities:Customer advice by telephone and email;Helping...


  • Lisbon, Portugal Multilingual Worldwide Tempo inteiro

    Are you fluent in German and excited to light up your career in Portugal? Join our partner in Lisbon as a German-speaking Customer Service Representative for a Smart Lighting Company! Your Responsibilities: Handle Inquiries: Manage incoming calls and customer inquiries efficiently. Understand Needs: Identify customer needs and ensure high...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    Project Industry: Search Engine Location: Oriente - Lisbon Language Requirement: German Native + English (B2) Salary Package: Base Salary: 1100 EUR (* 14 month), 15400 EUR per annumComplexity Bonus: 135 EUR (*11 months), 1485 EUR per annumMeal Allowance (net): 7.23 EUR per day, 1908,72 EUR per annumTransport Allowance: 20 EUR per month, 240 EUR per...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    We are a globally recognized organization that provides top-notch customer service solutions for leading international brands. We are seeking a dedicated German-speaking Customer Advisor to join our energetic team in Lisbon, Portugal. Why Choose Portugal? Portugal boasts a rich blend of history, vibrant culture, and breathtaking natural scenery. Whether...


  • Lisbon, Portugal Multilingual Jobs Worldwide Tempo inteiro

    Are you fluent in German and excited to light up your career in Portugal?Join our partner in Lisbon as a German-speaking Customer Service Representative for an innovative company in the smart lighting industry.About the Role:Our partner is a global leader in smart technology, powering the brands of the future. As a Customer Service Representative in Lisbon,...


  • Lisbon, Portugal careerxtra Tempo inteiro

    We are collaborating with a leading Outsourcing/BPO consultancy to onboard a German-speaking Customer Service Representative to join their dynamic team in Lisbon, Portugal. Position: Customer Service RepresentativeLocation: Lisbon, PortugalWork Model: On-siteEmployment Type: Fixed term (6 months) with the possibility of extension or permanent...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    Key Responsibilities: Respond to customer inquiries via phone, email, and chat in a timely and professional manner.Resolve issues related to product information, order status, account inquiries, and general support.Troubleshoot and provide solutions for a wide range of customer concerns.Maintain a high level of customer satisfaction by providing exceptional...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    Are you passionate about costumer support and technologies? Would you like to join one of the top BPO companies in Lisbon? Our client is a global leader and one of the biggest companies in Portugal. Over the last years, they have been recognised as an excellent company to work for and one of the best costumer services provider company, considered several...


  • Lisbon, Portugal Cognizant Technology Solutions Tempo inteiro

    Description Job location: Lisbon/ PortugalWORK FROM THE OFFICE We run a multilingual Customer Support and Content Review Centre in Lisbon, Portugal. It is an instantly recognizable, global iconic brand and a place where employees learn, collaborate, and help improve a digital product used by over a billion people worldwide!You will be part of...


  • Lisbon, Portugal Cityjoboffers Tempo inteiro

    Description Are you passionate about Social Media and do you speak German? We have an exciting job opportunity for you! We are in search of German speakers to provide quality support for the Customer Delight Team at a leading social media company. Empower your digital skills and gain privileged know-how with this job...