German Customer Support in Lisbon
2 meses atrás
Key Responsibilities:
- Offer technical assistance to customers through voice, email, and chat channels.
- Troubleshoot and resolve customer inquiries and issues related to our products and services.
- Provide clear and concise information to customers, guiding them through solutions.
- Document customer interactions and maintain accurate records in our support system.
- Collaborate with team members to escalate and resolve complex technical issues.
- Continuously update knowledge on products and services to provide accurate support.
Requirements:
- Native proficiency in German and B2-level proficiency in English.
- Strong communication skills, both written and verbal.
- Previous experience in customer support or a technical support role is preferred.
- Ability to work independently and as part of a team.
- Strong problem-solving skills and attention to detail.
- Flexibility to work in rotational shifts, including weekends.
Work Schedule:
- Monday to Friday: 8:00 AM - 8:00 PM (Rotational shifts; 8 hours per day).
- Saturday to Sunday: 8:00 AM - 5:00 PM (5 days per week).
Benefits:
- Competitive salary based on experience.
- Opportunities for career advancement and professional development.
- A collaborative and inclusive work environment.
- Additional perks and incentives.
-
Lisbon, Portugal Cross Border Talents Tempo inteiroKey Responsibilities: Provide exceptional customer support to German-speaking clients via phone, email, and chat.Address and resolve customer inquiries regarding products and services.Ensure customer satisfaction by delivering accurate information and solutions.Collaborate with team members to continuously improve processes and service quality.Accurately...
-
Lisbon, Portugal Red Frog Recruitment Tempo inteiroJoin one of the world’s leading companies, dedicated to innovation and excellence in customer support. Our Lisbon office is hiring German Social Media Customer Support Advisors to assist users with their inquiries and issues. As part of this exciting and dynamic environment, you will provide customer support through social media platforms, ensuring a...
-
Junior Customer Support in German Market
3 semanas atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroPosition Overview We are looking for a Customer Support Specialist who is fluent in German to join our team in Lisbon. In this role, you will provide excellent customer support by assisting clients with their inquiries and resolving any issues. The position is on-site, with shifts scheduled from Monday to Sunday between 7 AM and 11 PM. We welcome candidates...
-
German Customer Support
6 meses atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroWe are looking for German customer support for a Customer Support Position in LisbonIf you are looking for stability, to work in a multi-cultural environment and to grow within the company, this is your chanceOur client is one of the largest multinational BPO companies in the world. They are known to work with world famous brands but also start-ups. They are...
-
German-speaking Customer Advisor in Lisbon
4 meses atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroJoin a leading global organization renowned for its exceptional customer service solutions provided to top international brands. We are looking for a motivated German-speaking Customer Advisor to join our dynamic team in Lisbon, Portugal. Why Choose Portugal? Portugal offers a unique blend of rich history, vibrant culture, and stunning natural beauty....
-
Customer Support with German in Portugal
1 semana atrás
Lisbon, Portugal Smart-Recruitments Tempo inteiroJob DescriptionAre you fluent in German and have strong communication skills? We have exciting job opportunities in Lisbon! Take the next step in your career by working with some of the top global brands.What You Will Do:- Communicate with customers via phone, chat, and email;- Monitor and resolve cases efficiently to ensure quick resolution;- Maintain...
-
German Social Media Customer Support Advisors
4 semanas atrás
Lisbon, Portugal Red Frog Recruitment Tempo inteiroJoin one of the world’s leading companies, dedicated to innovation and excellence in customer support. Our Lisbon office is hiring German Social Media Customer Support Advisors to assist users with their inquiries and issues. As part of this exciting and dynamic environment, you will provide customer support through social media platforms, ensuring a...
-
Lisbon, Portugal Red Frog Recruitment Tempo inteiroJoin one of the world’s leading companies, dedicated to innovation and excellence in customer support. Our Lisbon office is hiring German Social Media Customer Support Advisors to assist users with their inquiries and issues. As part of this exciting and dynamic environment, you will provide customer support through social media platforms, ensuring a...
-
Customer Support( German ) Portugal
3 meses atrás
Lisbon, Portugal CBT - Cross Border Talents Tempo inteiroJob brief We are looking for a Customer Support for a Streaming Service Platform, German language skills are required. Position based in Lisbon, Portugal. No experience needed . Responsibilities Live chat, E-mail (Inbound Calls might occur accordingly with the project)Identifying the clients problem; troubleshooting them to find the solutionDocumenting...
-
German Speaking Customer Support
4 meses atrás
Lisbon, Portugal speakit Tempo inteiroAre you looking for a new job opportunity in the field of Customer Support in sunny Lisbon? Would you like to be part of an international team where you have realistic possibilities of developing your career? If the answer is yes, please keep reading because we have the right opportunity for you! Responsibilities: Customer advice by telephone and email;...
-
Technical support advisor in lisbon
Há 1 mês
Lisbon, Portugal Blu Selection Tempo inteiroYour responsabilities and impact as a Technical Support Advisor: In this position, you will be responsible for ensuring excellent customer service to the German market, creating exceptional value and solving any issues to deliver a consistent quality of service. The main responsibilities involve: Manage effectively all incoming queries in a customer...
-
Customer Support Agent
Há 3 dias
Lisbon, Portugal David Kennedy Recruitment Tempo inteiroDavid Kennedy Recruitment is working with a leading multinational technology business that is looking to recruit a German-speaking Customer Support Agent for their office in Lisbon. The successful employee would support customers who own a premium membership of a streaming platform. Position: Customer Support Agent Location: Lisbon, Portugal Employment...
-
Customer Support with German in Portugal
Há 8 horas
Lisbon, Portugal Smart-Recruitments Tempo inteiroJob DescriptionAre you fluent in German and have strong communication skills? We have exciting job opportunities in Lisbon! Take the next step in your career by working with some of the top global brands.What You Will Do:- Communicate with customers via phone, chat, and email;- Monitor and resolve cases efficiently to ensure quick resolution;- Maintain...
-
German Customer Support Agent
6 meses atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroAre you passionate about costumer support and technologies? Would you like to join one of the top BPO companies in Lisbon? Our client is a global leader and one of the biggest companies in Portugal. Over the last years, they have been recognised as an excellent company to work for and one of the best costumer services provider company, considered several...
-
German Speaking Customer Support
6 meses atrás
Lisbon, Portugal Speakit Tempo inteiroAre you looking for a new job opportunity in the field of Customer Support in sunny Lisbon? Would you like to be part of an international team where you have realistic possibilities of developing your career? If the answer is yes, please keep reading because we have the right opportunity for you!Responsibilities:Customer advice by telephone and email;Helping...
-
Lisbon, Portugal Cityjoboffers Tempo inteiroDescription Are you passionate about helping people and looking to start or further your career in customer service? Join our team as a German-speaking Customer Advisor for Insulet, supporting their innovative Omnipod Insulin Management System. Located in the vibrant city of Lisbon, you will provide essential support to...
-
Customer Support Agent
Há 3 dias
Lisbon, Portugal David Kennedy Recruitment Tempo inteiroDavid Kennedy Recruitment is working with a leading multinational technology business that is looking to recruit a German-speaking Customer Support Agent for their office in Lisbon. The successful employee would support customers who own a premium membership of a streaming platform. Position: Customer Support Agent Location: Lisbon, Portugal Employment...
-
Lisbon, Portugal Blu Selection Tempo inteiroYour responsibilities and impact as a Automotive Customer Support will be: In this role, you will be the point of contact with customers in advising, selling, troubleshooting, and even setting up their new products Identify, reply and solve customer’s requests via phone, email, and chat Providing professional customer service solutions over the phone,...
-
Customer Support Agent
1 semana atrás
Lisbon, Portugal David Kennedy Recruitment Tempo inteiroOur company delivers exceptional recruitment services on a global scale, presenting an innovative approach that connects candidates and clients seamlessly. David Kennedy Recruitment is working with a leading multinational technology business that is looking to recruit a German-speaking Customer Support Agent for their office in Lisbon. The successful...
-
Automotive Customer Support in Lisbon
4 semanas atrás
Lisbon, Portugal Blu Selection Tempo inteiroYour responsibilities and impact as a Automotive Customer Support will be: In this role, you will be the point of contact with customers in advising, selling, troubleshooting, and even setting up their new productsIdentify, reply and solve customer’s requests via phone, email, and chatProviding professional customer service solutions over the phone, live...