German Customer Support in Porto
Há 7 dias
Key Responsibilities:
- Provide exceptional customer support in German through phone, email, and chat.
- Assist customers with inquiries related to products, services, billing, and account management.
- Resolve customer issues efficiently while maintaining a positive and friendly attitude.
- Escalate more complex problems to internal teams when necessary and follow up with customers.
- Accurately log all interactions and ensure that customer data is up to date.
- Maintain knowledge of products, services, and company policies to offer accurate and informed solutions.
- Work towards achieving individual and team performance targets, including customer satisfaction and response times.
- Native German speaker with strong written and verbal communication skills.
- Fluent in English for internal communication and reporting.
- Previous experience in customer service or a related role is preferred but not mandatory.
- Strong interpersonal skills and the ability to handle challenging situations calmly.
- Problem-solving mindset with attention to detail.
- Ability to work independently as well as part of a team.
- Proficient in using CRM software and other customer service tools.
- Competitive salary with a comprehensive benefits package.
- Health insurance and wellness programs.
- Career growth opportunities within an international company.
- Paid time off, including vacation and holiday allowances.
- A friendly and multicultural work environment.
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German Customer Support in Lisbon
3 meses atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroKey Responsibilities: Offer technical assistance to customers through voice, email, and chat channels.Troubleshoot and resolve customer inquiries and issues related to our products and services.Provide clear and concise information to customers, guiding them through solutions.Document customer interactions and maintain accurate records in our support...
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German Customer Support in Lisbon
Há 7 dias
Lisbon, Portugal Cross Border Talents Tempo inteiroKey Responsibilities: Offer technical assistance to customers through voice, email, and chat channels.Troubleshoot and resolve customer inquiries and issues related to our products and services.Provide clear and concise information to customers, guiding them through solutions.Document customer interactions and maintain accurate records in our support...
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Junior Customer Support in German Market
2 meses atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroPosition Overview We are looking for a Customer Support Specialist who is fluent in German to join our team in Lisbon. In this role, you will provide excellent customer support by assisting clients with their inquiries and resolving any issues. The position is on-site, with shifts scheduled from Monday to Sunday between 7 AM and 11 PM. We welcome candidates...
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German Customer Support in Porto
Há 7 dias
Lisbon, Portugal Cross Border Talents Tempo inteiroKey Responsibilities: Review and moderate content posted on the platform, ensuring it complies with community guidelines and policies.Evaluate and remove offensive, harmful, or inappropriate material from the platform.Flag and report content that violates legal requirements or company standards.Ensure user interactions and content align with platform...
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Lisbon, Portugal Smart-Recruitments Tempo inteiroJob DescriptionAre you fluent in German and have strong communication skills? We have exciting job opportunities in Lisbon! Take the next step in your career by working with some of the top global brands.What You Will Do:- Communicate with customers via phone, chat, and email;- Monitor and resolve cases efficiently to ensure quick resolution;- Maintain...
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Customer Support with German in Lisbon
3 semanas atrás
Lisbon, Portugal Smart-Recruitments Tempo inteiroJob DescriptionAre you fluent in German and have strong communication skills? We have exciting job opportunities in Lisbon! Take the next step in your career by working with some of the top global brands.What You Will Do:- Communicate with customers via phone, chat, and email.- Monitor and resolve cases efficiently to ensure quick resolution.- Maintain...
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Customer Support with German in Portugal
2 meses atrás
Lisbon, Portugal Talent Trail Tempo inteiroJob DescriptionAre you fluent in German and have strong communication skills? We have exciting job opportunities in Customer Support! Take the next step in your career by working with some of the top global brands.What You’ll Do:- Communicate with customers via phone, chat, and email- Monitor and resolve cases efficiently to ensure quick resolution-...
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Customer Support with German in Portugal
2 meses atrás
Lisbon, Portugal Talent Trail Tempo inteiroAre you fluent in German and have strong communication skills? We have exciting job opportunities in Customer Support! Take the next step in your career by working with some of the top global brands.What You’ll Do:- Communicate with customers via phone, chat, and email- Monitor and resolve cases efficiently to ensure quick resolution- Maintain customer...
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Junior German Customer Support in Lisbon
Há 7 dias
Lisbon, Portugal Cross Border Talents Tempo inteiroKey Responsibilities: Offer assistance to customers through voice, email, and chat channels.Troubleshoot and resolve customer inquiries and issues related to our products and services.Provide clear and concise information to customers, guiding them through solutions.Document customer interactions and maintain accurate records in our support...
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Without Experince German Customer Support in Lisbon
2 meses atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroKey Responsibilities: Provide exceptional customer support to German-speaking clients via phone, email, and chat.Address and resolve customer inquiries regarding products and services.Ensure customer satisfaction by delivering accurate information and solutions.Collaborate with team members to continuously improve processes and service quality.Accurately...
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German Speaking
Há 7 dias
Lisbon, Portugal CBT Tempo inteiroJob Description: German-Speaking Customer Advisor (Web Services) – Remote in PortoAre you a customer service enthusiast with a passion for web services? We are seeking motivated German-speaking Customer Advisors to join our dynamic team in Porto, Portugal. This remote work opportunity allows you to assist customers from around the world, help them navigate...
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Lisbon, Portugal Cross Border Talents Tempo inteiroResponsibilities: Provide excellent customer support to German or French-speaking customers via phone, email, and chatAssist customers with product-related questions, service inquiries, and account issuesResolve customer complaints with a focus on customer satisfactionAccurately document customer interactions and maintain customer recordsCollaborate with...
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German Customer Support
7 meses atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroCustomer Support representative. Answering customer questions and executing orders in the first contact around the entire Service RetailAssist with phone banking ID and T-PIN & Postbank app setup. Card blocking/unblocking/exchange Recording of phishing cases Acceptance of payment transaction orders Product information Recording of complaints If necessary,...
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German Speaking
Há 7 dias
Lisbon, Portugal CBT Tempo inteiroJob Description: German-Speaking Customer Advisor (Web Services) – Remote in Porto Are you a customer service enthusiast with a passion for web services? We are seeking motivated German-speaking Customer Advisors to join our dynamic team in Porto, Portugal. This remote work opportunity allows you to assist customers from around the world, help them...
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German Speaking
Há 7 dias
Lisbon, Portugal CBT Tempo inteiroJob Description: German-Speaking Customer Advisor (Web Services) – Remote in Porto Are you a customer service enthusiast with a passion for web services? We are seeking motivated German-speaking Customer Advisors to join our dynamic team in Porto, Portugal. This remote work opportunity allows you to assist customers from around the world, help them...
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Customer Support Agent
Há 1 mês
Lisbon, Portugal David Kennedy Recruitment Tempo inteiroDavid Kennedy Recruitment is working with a leading multinational technology business that is looking to recruit a German-speaking Customer Support Agent for their office in Lisbon. The successful employee would support customers who own a premium membership of a streaming platform. Position: Customer Support Agent Location: Lisbon, Portugal Employment...
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Customer Support Agent
Há 7 dias
Lisbon, Portugal David Kennedy Recruitment Tempo inteiroDavid Kennedy Recruitment is working with a leading multinational technology business that is looking to recruit a German-speaking Customer Support Agent for their office in Lisbon. The successful employee would support customers who own a premium membership of a streaming platform. Position: Customer Support Agent Location: Lisbon, Portugal Employment...
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Customer Support with German in Portugal
4 semanas atrás
Lisbon, Portugal Smart-Recruitments Tempo inteiroJob DescriptionAre you fluent in German and have strong communication skills? We have exciting job opportunities in Lisbon! Take the next step in your career by working with some of the top global brands.What You Will Do:- Communicate with customers via phone, chat, and email;- Monitor and resolve cases efficiently to ensure quick resolution;- Maintain...
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Customer Support Agent
Há 1 mês
Lisbon, Portugal David Kennedy Recruitment Tempo inteiroDavid Kennedy Recruitment is working with a leading multinational technology business that is looking to recruit a German-speaking Customer Support Agent for their office in Lisbon. The successful employee would support customers who own a premium membership of a streaming platform. Position: Customer Support Agent Location: Lisbon, Portugal Employment...
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Customer Support Agent
Há 7 dias
Lisbon, Portugal David Kennedy Recruitment Tempo inteiroDavid Kennedy Recruitment is working with a leading multinational technology business that is looking to recruit a German-speaking Customer Support Agent for their office in Lisbon. The successful employee would support customers who own a premium membership of a streaming platform. Position: Customer Support Agent Location: Lisbon, Portugal Employment...