Native German or French Customer Support in Braga
Há 7 dias
Responsibilities:
- Provide excellent customer support to German or French-speaking customers via phone, email, and chat
- Assist customers with product-related questions, service inquiries, and account issues
- Resolve customer complaints with a focus on customer satisfaction
- Accurately document customer interactions and maintain customer records
- Collaborate with internal teams to resolve complex issues and escalate when necessary
- Maintain up-to-date knowledge of company products, services, and procedures
- Deliver customer service in line with the company's standards and policies
- Native speaker of German or French (required)
- Good level of English (written and spoken) for internal communication
- Previous experience in customer support or a similar role is an advantage
- Excellent communication and problem-solving skills
- Ability to work in a team-oriented environment
- Strong attention to detail and organizational skills
- Flexibility to work shifts and meet customer needs
- Competitive salary package
- Full training and ongoing support
- Career development opportunities
- Dynamic and multicultural work environment
- Opportunity to work with a leading international company
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French Customer Support in Porto
Há 7 dias
Lisbon, Portugal Cross Border Talents Tempo inteiroKey Responsibilities: Respond to customer inquiries in French via phone, email, and chat.Address and resolve questions and issues related to products or services.Provide courteous and professional support to ensure customer satisfaction.Collaborate with internal teams to deliver quick and effective solutions.Follow up to ensure problems are fully resolved....
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French Customer Support in Braga
Há 7 dias
Lisbon, Portugal Cross Border Talents Tempo inteiroKey Responsibilities: Provide exceptional customer service through various channels, including phone, email, and chat.Assist customers with inquiries related to products and services, ensuring their needs are met effectively.Maintain accurate documentation of customer interactions and update records in our system.Collaborate with team members to resolve...
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French Customer Support in Lisbon
Há 7 dias
Lisbon, Portugal Cross Border Talents Tempo inteiroJob Title: Customer Service Representative – French Market Location: Lisbon Key Responsibilities: Provide excellent customer support to French-speaking customers via phone, email, and chatAddress and resolve customer inquiries related to products, services, and accounts in a timely mannerTroubleshoot customer issues and escalate when necessary to...
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Relocation Support for Native German Speakers
2 meses atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroKey Responsibilities: Provide outstanding customer support to German-speaking clients through phone, email, and chat.Address customer questions and concerns regarding products and services.Deliver accurate information and solutions, ensuring customer satisfaction.Work closely with team members to improve processes and service quality.Record and manage...
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German Customer Support in Lisbon
3 meses atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroKey Responsibilities: Offer technical assistance to customers through voice, email, and chat channels.Troubleshoot and resolve customer inquiries and issues related to our products and services.Provide clear and concise information to customers, guiding them through solutions.Document customer interactions and maintain accurate records in our support...
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German Customer Support in Lisbon
Há 7 dias
Lisbon, Portugal Cross Border Talents Tempo inteiroKey Responsibilities: Offer technical assistance to customers through voice, email, and chat channels.Troubleshoot and resolve customer inquiries and issues related to our products and services.Provide clear and concise information to customers, guiding them through solutions.Document customer interactions and maintain accurate records in our support...
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German Customer Support in Porto
Há 7 dias
Lisbon, Portugal Cross Border Talents Tempo inteiroKey Responsibilities: Provide exceptional customer support in German through phone, email, and chat.Assist customers with inquiries related to products, services, billing, and account management.Resolve customer issues efficiently while maintaining a positive and friendly attitude.Escalate more complex problems to internal teams when necessary and follow up...
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Customer Service Representative
4 semanas atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroCustomer Service Representative (German / French Market)Location: Hybrid / Remote / On-site (Portugal) Join a Global Team in Beautiful Portugal! Are you ready to take your customer service skills to the next level in one of Europes most exciting destinations? Whether youre based in Portugal or planning to relocate, we want you to be part of our growing...
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Lisbon, Portugal Cross Border Talents Tempo inteiroPosition: French-Speaking Customer Service Representative (Remote, Urgent Hire)Location: Remote (based in Lisbon)Work Schedule: Early Shift: 08:00 AM - 05:00 PMNight Shift: 01:00 AM - 10:00 AM5 days per weekResponsibilities: Deliver top-quality support to French-speaking customers via phone, email, and chatAddress and resolve questions about products,...
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Hybrid French Customer Support in Braga
Há 7 dias
Lisbon, Portugal Cross Border Talents Tempo inteiroKey Responsibilities: Deliver outstanding customer service through various channels, including phone, email, and chat.Assist customers with inquiries regarding products and services, ensuring their needs are met efficiently.Accurately document customer interactions and maintain updated records in our system.Collaborate with team members to resolve issues and...
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Customer Service Agents
2 meses atrás
Lisbon, Portugal Personalbüro U. Herrmann Tempo inteiroStart: German : 6th November or 4th DecemberDutch or French: 27th November or 4th DecemberTasks:Tech Support, Voice/Email/ChatAssist users with Pre-Sales, General Inquiries, and technical support issues via phone/email/chat/social/social messaging channels (as assigned) Adapt the brand’s voice and tone for interactions on both private...
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Junior French Customer Support in Lisbon
Há 7 dias
Lisbon, Portugal Cross Border Talents Tempo inteiroProvide excellent customer support to French-speaking customers via phone, email, and chatAddress and resolve customer inquiries related to products, services, and accounts in a timely mannerTroubleshoot customer issues and escalate when necessary to appropriate departmentsEnsure customer satisfaction by following up on inquiries and maintaining effective...
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Without Experince German Customer Support in Lisbon
2 meses atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroKey Responsibilities: Provide exceptional customer support to German-speaking clients via phone, email, and chat.Address and resolve customer inquiries regarding products and services.Ensure customer satisfaction by delivering accurate information and solutions.Collaborate with team members to continuously improve processes and service quality.Accurately...
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Junior German Customer Support in Lisbon
Há 7 dias
Lisbon, Portugal Cross Border Talents Tempo inteiroKey Responsibilities: Offer assistance to customers through voice, email, and chat channels.Troubleshoot and resolve customer inquiries and issues related to our products and services.Provide clear and concise information to customers, guiding them through solutions.Document customer interactions and maintain accurate records in our support...
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German Customer Support
7 meses atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroWe are looking for German customer support for a Customer Support Position in LisbonIf you are looking for stability, to work in a multi-cultural environment and to grow within the company, this is your chanceOur client is one of the largest multinational BPO companies in the world. They are known to work with world famous brands but also start-ups. They are...
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Lisbon, Portugal Cross Border Talents Tempo inteiroKey Responsibilities: Provide excellent customer support to French-speaking customers via phone, email, and chatAddress and resolve customer inquiries related to products, services, and accounts in a timely mannerTroubleshoot customer issues and escalate when necessary to appropriate departmentsEnsure customer satisfaction by following up on inquiries and...
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French Customer Support
Há 7 dias
Lisbon, Portugal Cross Border Talents Tempo inteiroKey Responsibilities Respond to customer inquiries via phone, email, and chat, ensuring high-quality service and efficient issue resolution.Assist customers with product-related questions and account management.Maintain a positive and professional demeanor in all customer interactions.Document customer interactions accurately in our CRM system.Collaborate...
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Technical support advisor in lisbon
2 meses atrás
Lisbon, Portugal Blu Selection Tempo inteiroYour responsabilities and impact as a Technical Support Advisor: In this position, you will be responsible for ensuring excellent customer service to the German market, creating exceptional value and solving any issues to deliver a consistent quality of service. The main responsibilities involve: Manage effectively all incoming queries in a customer...
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Customer Support Agent
Há 1 mês
Lisbon, Portugal David Kennedy Recruitment Tempo inteiroDavid Kennedy Recruitment is working with a leading multinational technology business that is looking to recruit a German-speaking Customer Support Agent for their office in Lisbon. The successful employee would support customers who own a premium membership of a streaming platform. Position: Customer Support Agent Location: Lisbon, Portugal Employment...
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Customer Support Agent
Há 7 dias
Lisbon, Portugal David Kennedy Recruitment Tempo inteiroDavid Kennedy Recruitment is working with a leading multinational technology business that is looking to recruit a German-speaking Customer Support Agent for their office in Lisbon. The successful employee would support customers who own a premium membership of a streaming platform. Position: Customer Support Agent Location: Lisbon, Portugal Employment...